At a Glance
- Tasks: Manage vehicle repairs and recovery processes for Hertz's fleet at London Heathrow.
- Company: Join a global leader in vehicle rental with a strong commitment to innovation.
- Benefits: Enjoy hybrid working, competitive leave, pension matching, and exclusive discounts.
- Other info: Great opportunities for training and career development in a supportive environment.
- Why this job: Be part of a dynamic team making impactful decisions in fleet maintenance.
- Qualifications: Mechanical Engineering or motor vehicle repair qualifications required.
The predicted salary is between 28350 - 34650 £ per year.
Job Description
A Day in the Life
Operational basis at London Heathrow head office, reporting to the UK Tec Ops Manager the role specifically relates to the recovery, input, and output of all Out of service assets across the three business functions (RAC/TNC/24-7) for all out of service assets within the Hertz Fleet.
We are currently looking for someone to join us on a 12 month fixed term contract.
The Area Controller Maintenance is responsible for the day-to-day damage activities within Fleet Maintenance and Body Damage (BD).
This includes all input and output from the BD induction process, maintenance repairs, RTA recovery’s, with emphasis on, ticket opening and allocation of assets for repair and control of returning assets vis 1fleet systems.
The Area Controller Maintenance will be responsible for supporting the repairing of our assets at the cheapest cost, within the shortest notice period, respecting the quality standard needed.
The Area Controller Maintenance will also support the wreck process responsibilities so far as administration of titles and end of life documentation, which are to identify, reclassify, and sell the wrecks within the shortest amount of time and at the best cost.
All roadside recovery costs for RTCs.
Financial recovery will also be under their responsibilities, such as spend forecasting for asset recovery, PO generation for completed work, and end of life purchase requests, FNOL recovery requests.
What You’ll Do
Effectively manage all input/output and recoveries for Repairs, Engineering and associated relationships with Hertz providers in line with the contractual and performance requirements.
Responsibility
- Communicate body damage requirements to ensure maximum efficiency and implement correction actions as required.
- Review all mechanical requests and communicate to field operations the required repair provider, date/time/location.
- Ensure all suppliers are working to our contracted SLA’s and put in place mitigating actions where concerns are raised.
- Manage vehicle down time and implement strategies while working with the RAC/TNC/24-7 to reduce VOR time and measure supplier KPIs for all Maintenance and Body functions.
- Support FNOL / HCM in recovery of charges.
- Daily systems use – Audatex /1Fleet/Strada.
- Manage repaired returning fleet to RT status in MARS/1Fleet.
- Support fleet recommendations with the RAC/TNC/24-7 to ensure cost efficiencies.
- Determine areas of development and training requirements for front line operations (continual improvement process).
- Utilises
- Audatex, MARS, TAS, E3 technical, Oracle, Microsoft 365 applications, 1link, AI tools.
- Collaborates With
- Body Shops and third-party supplier
- Mechanical repair providers
- Tyre and Glass providers
- Recovery company’s and impound lots
- Police and legal representatives (when required)
- Manufacture warranty services
- Recall control with Fleet and Hertz EU Tec Ops team
- Line managers, as and when required.
- Rental branches, Multi site management, Area managers
- Supply chain providers for Body Repair/ Maintenance /logistic partners
- Recovery companies for retention of Hertz assets.
- Manages
- Body damage input systems (1fleet)
- Mechanical input systems (1fleet)
- Financial recording and control
- RTC recoveries and provider selection.
- Contributes to department performance by meeting key metrics such as
- OOS metrics (Nor-rev days, downtime management, VOR)
- Body damage control
- Maintenance cost control
- Average costs per transactions (roadside recovery)
- Wreck provisions.
- What We’re Looking For
- Meng Mechanical Engineering, IMech E or BTEC ATA Accreditation or higher in motor vehicle repair technology, or Body estimator qualifications.
- Expert proficiency in Audatex, Microsoft 365, Excel, Oracle.
- Moderate proficiency in Auto Data, Thatcham work streams, Eypx 1link, AI management software.
- Ability to collaborate with internal and external stakeholders across multiple functions and locations.
- Ability to influence.
- Flexible and adaptable; ability to work effectively in ambiguous situations.
- Excellent verbal and written communication skills.
- Results driven, ability to make decisions and help solve problems.
- Ability to support a diverse, high-performing, results-oriented, and highly engaged team.
- Ability to drive process and organisational change.
- Ability to work under minimal supervision with a goal-oriented mindset.
- Ability to see the big picture and leverage critical thinking and decision-making skills.
- Excellent organisation, time management, delegation, and prioritization skills.
- What You’ll Strive For
Department focus areas include
Overall, OOS performance as a percentage of fleet successful performance in key areas including
- KPI 1 – BD OOS as a percentage of fleet.
- KPI 2 – MNT OOS as a percentage of fleet.
- KPI 2 – Average repair cost per unit.
- KPI 3 – BD non-revenue 7 + days.
- KPI 4 – Wreck provisions and frequency of disposal.
- What You’ll Get
- Hybrid office model – 3 days minimum in the office with Tuesday & Wednesday being mandatory days.
- Annual Leave: 25 days plus bank holidays (after your 5th anniversary, increases to 28 days, after your 10th anniversary, increases to 30 days).
- Pension: Matched up to 8%.
- Eyecare vouchers.
- Flexible Working Opportunities.
- Work from anywhere Opportunities.
- Gift Vouchers for expectant parents.
- Death in Service Payment.
- Referral scheme.
- Long Service Award.
- Discounts: IHG Staff Discount, Discounted Gym Memberships, KIA Affinity Hertz Staff Discount, Perks at Work.
- 40% off any standard Hertz Rental in a Corporate country.
- Employee Assistance Programme for employees and family.
- Training & Development Opportunity – Apprenticeship Scheme.
About Us
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand.
The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
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Area Controller Maintenance employer: Hertz
Hertz is an excellent employer that fosters a dynamic work culture focused on innovation and collaboration, particularly in the vibrant setting of Uxbridge, England. Employees benefit from comprehensive training opportunities, a matched pension scheme, and generous annual leave, all while contributing to a customer-centric product vision that drives meaningful impact. Join us to grow your career in a supportive environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Area Controller Maintenance
✨Get to Know the Local Scene
Temporary roles in logistics and supply chain often rely on local connections. Visit local businesses or warehouses and introduce yourself! You'd be surprised how often work is filled through word of mouth, so put yourself out there.
✨Leverage Industry Events
Look for trade shows, logistics expos, or supply chain seminars happening in your area. These events are goldmines for networking and often feature companies looking for temporary staff. It’s a great way to make a lasting impression!
✨Be Ready to Flex Your Skills
In temporary roles, employers want people who can easily adapt. Brush up on your knowledge of inventory management systems or logistics software—anything that can show you're ready to jump in right away. It will make you stand out!
✨Apply through Our Website!
Don't forget to check our listings at StudySmarter! We often have great temporary roles in logistics and supply chain that you can apply for directly. Getting your application in through our site is a solid step towards landing your next gig!
We think you need these skills to ace Area Controller Maintenance
Some tips for your application 🫡
Show Off Your Logistics Know-How:When applying for a Area Controller Maintenance in logistics and supply chain, make sure to highlight your relevant skills such as inventory management, procurement knowledge, and experience with logistics software. Tailor your CV to show any specific projects or coursework you've completed that relate to the field—specifics matter!
Flexibility is Key:Since this is a temporary position, it's important to showcase your flexibility in your cover letter. Employers want to know that you can hit the ground running and adapt quickly to changing priorities, so share examples of previous roles where you've shown this adaptability.
Include Certifications and Training:If you have any relevant certifications like a Forklift License or training in supply chain management, make sure these are front and centre in your application. They really can set you apart in the logistics field, especially for a temporary role where employers may prefer someone who's ready to jump straight into the task at hand.
Why You Want This Role:In your cover letter, express why you're interested in this temporary position at Hertz. Use it as a chance to show your enthusiasm for the logistics field and how this experience will help you grow professionally. Remember, it’s about more than just the job—show us you're keen to learn and make a difference!
How to prepare for a job interview at Hertz
✨Know Your Supply Chain Basics
Brush up on fundamental supply chain concepts, like inventory management and logistics strategies. Since this is a temporary role, having a quick grasp of these basics can set you apart and show that you can hit the ground running.
✨Showcase Problem-Solving Skills
Be ready to discuss real-life scenarios where you solved logistics challenges. Interviewers love hearing how you approached issues like delays or order discrepancies, so come prepared with a couple of solid examples that highlight your critical thinking skills.
✨Stay Flexible and Open-Minded
As a temporary candidate, we need to demonstrate adaptability. Be prepared to discuss how you can quickly integrate into different teams and handle diverse tasks. This can really showcase your potential to thrive in a fast-paced environment like logistics.
✨Get Familiar with Logistics Tools
Familiarise yourself with common supply chain management software, such as SAP or Oracle. Mentioning these tools during your interview can impress your interviewer at Hertz and demonstrate your readiness to engage with their systems right away.
