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For Companies At a Glance
- Tasks: Deliver exceptional customer service and maintain a tidy retail and warehouse environment.
- Company: Join Stena Line, a leader in sustainable shipping and travel retail.
- Benefits: Enjoy competitive pay, discounts, and ongoing training opportunities.
- Why this job: Be part of a dynamic team that connects people and places while gaining valuable experience.
- Qualifications: Friendly attitude, team player, and previous retail or warehouse experience preferred.
- Other info: Flexible hours with great career development potential.
The predicted salary is between 10 - 16 £ per hour.
Location: Holyhead
Contract: Variable Hours
Hourly Rate: £12.93
R&F Travel Retail, a sister company of Stena Line, is Northern Europe’s leading travel retail and food & beverage specialist. We’re now looking for enthusiastic, proactive individuals to join us in a dual Retail & Warehouse Operative role. If you’re energised by fast‑paced environments, love delivering fantastic service, and enjoy keeping operations running seamlessly behind the scenes, this could be the perfect opportunity for you.
Please note: Due to the flexible nature of the operation, this role requires candidates to live within reasonable travelling distance of Holyhead, as some shifts fall outside public transport availability. While hours vary, you can expect to work an average of 20–40 hours per week.
Responsibilities
- Deliver exceptional customer service by offering a warm welcome, supporting with enquiries, and creating a positive shopping experience.
- Maintain high standards of cleanliness and organisation across the warehouse and retail spaces every day.
- Follow company guidelines carefully, including checking delivery data for accuracy and compliance.
- Manage incoming goods, ensuring efficient storage, rotation, and distribution through internal and external networks.
- Pick and pack orders with accuracy and efficiency to meet operational needs.
- Build strong, positive relationships with customers, ensuring they leave satisfied and keen to return.
- Support the Site Supervisor by monitoring stock levels and reporting discrepancies.
- Act as a keyholder when required, ensuring security procedures are followed and operations continue smoothly.
What you will experience
At Stena Line, we’re proud to be a trusted link between people, places and societies. We help keep everything connected — enabling businesses to thrive, communities to grow, and people to discover new destinations or revisit favourite places.
- Concessionary travel on Irish Sea/North Sea routes
- Company pension & life assurance
- Discounts on gym memberships, digital fitness, and equipment
- Employee Assistance Programme
- Ongoing training, coaching, and career development
Who you are
At Stena Line, personality matters as much as experience. You’re approachable, friendly, and passionate about providing excellent service to both customers and colleagues. A natural team‑player, you build relationships quickly and enjoy contributing to a positive, supportive workplace. You’ll also be flexible and reliable, comfortable working varying hours, and able to travel to site even when public transport is unavailable.
Qualifications
- Forklift Truck licence (desirable)
- Previous experience in a busy warehouse or retail environment
- Proven record of upselling and working to KPIs
Interested?
These are variable‑hour positions based in Holyhead within R&F Travel Retail. To apply, please register your profile and upload your English CV as soon as possible, and no later than 20th April 2026. We operate rolling selection — so don’t wait to apply.
Please note: Due to GDPR, we cannot accept applications by email or post.
About Stena Line
As a leader in sustainable shipping, Stena Line operates one of Europe’s most extensive route networks for both passengers and freight. With more than 6,100 colleagues across Scandinavia, the UK and the Baltics, we work together every day to keep people and goods moving. Our purpose is to be a trusted link between people, places and societies — enabling businesses to flourish, connecting family and friends, and opening the door to new adventures. We are committed to a safe, inclusive, and sustainable workplace where everyone is treated with dignity and respect. We welcome applicants from all backgrounds.
Retail and Warehouse Operative in Holyhead employer: Hertz First Rent A Car
Contact Detail:
Hertz First Rent A Car Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail and Warehouse Operative in Holyhead
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Stena Line and R&F Travel Retail. Understanding their values and services will help you connect better during the conversation.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering fantastic service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories!
✨Tip Number 3
Show your enthusiasm! When you apply through our website, let your passion for working in a fast-paced environment shine through. Employers love candidates who are genuinely excited about the role.
✨Tip Number 4
Be flexible and reliable! Highlight your ability to adapt to varying hours and your commitment to being there when needed. This is key for a role that requires a bit of unpredictability in shifts.
We think you need these skills to ace Retail and Warehouse Operative in Holyhead
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service and teamwork shine through. We want to see that you're excited about the role and ready to contribute to our vibrant environment!
Tailor Your CV: Make sure your CV highlights relevant experience in retail or warehouse settings. We love seeing how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Follow the Guidelines: Pay close attention to the application instructions. Remember, we can only accept applications through our website, so make sure you register your profile and upload your CV there!
Be Yourself: We value personality just as much as experience! Let your unique character come through in your application. We’re looking for friendly, approachable individuals who can build great relationships with both customers and colleagues.
How to prepare for a job interview at Hertz First Rent A Car
✨Know the Company
Before your interview, take some time to research R&F Travel Retail and Stena Line. Understand their values, services, and what makes them unique in the travel retail sector. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role involves delivering exceptional customer service, be prepared to share specific examples from your past experiences. Think about times when you went above and beyond for a customer or resolved a difficult situation. Highlighting these moments will demonstrate your passion for providing great service.
✨Emphasise Teamwork and Flexibility
As a Retail and Warehouse Operative, you'll need to work closely with others and adapt to changing situations. Be ready to discuss how you've successfully collaborated with colleagues in previous roles and how you handle varying hours and responsibilities. This will show that you're a reliable team player.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the company culture, training opportunities, or what a typical day looks like in this role. This not only shows your interest but also helps you determine if the job is the right fit for you.