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- Tasks: Operate Tug Masters and ensure safe movement of freight at our ports.
- Company: Join Stena Line, a leader in sustainable shipping with a supportive team culture.
- Benefits: Enjoy discounts on travel, gym memberships, and a comprehensive wellbeing plan.
- Why this job: Be part of a dynamic team making a real impact in the shipping industry.
- Qualifications: Must be 21+, hold a UK driving licence, and have a can-do attitude.
- Other info: Flexible part-time role with continuous training and progression opportunities.
The predicted salary is between 20000 - 25000 £ per year.
Location: Holyhead
Contract: Permanent Part-Time
Salary: £23,749
Introduction
At Stena Line, we’re not just transforming the shipping industry—we’re leading the way toward a sustainable future by connecting Europe. Become part of our close-knit, supportive team where challenges are met with collaboration, and every day is an opportunity to grow. The journey begins with us, and it begins with you.
Key responsibilities
- Operate Tug Masters as the primary focus of the role, ensuring the safe and efficient movement of unaccompanied freight.
- Uphold the Stena Line brand by demonstrating our core values of being welcoming, caring, and reliable.
- Provide top-level customer service in line with our standards at Ports and Terminals.
- Assist with the loading and unloading of freight and vehicles during vessel arrivals and departures.
- Safely marshal freight and passenger vehicles for smooth embarkation and disembarkation.
- Contribute to fostering a positive safety culture and psychological safety within the team.
- Support mooring operations, marshalling, and the operation of linkspans and ramps.
- Maintain and care for equipment, facilities, and tools, ensuring any faults are reported.
- Carry out additional tasks as required to meet local operational needs.
What you will experience
As a key member of the Port Operations team, you’ll be responsible for ensuring the safe and timely mooring of vessels during arrivals and departures. Your primary role will be to assist with the smooth and efficient transportation of passengers and vehicles to and from the vessels, while delivering exceptional customer service to ensure a pleasant experience for all our guests.
Benefits
- Concessionary travel on any route on the Irish Sea/North Sea
- 75% Discounts on UK Rail travel
- Company pension & life assurance scheme
- Discounts on gym memberships, digital fitness subscriptions and equipment
- Wellbeing cash plan where you claim back your expenses for dental, eyesight testing, health screening and much more
- Enhanced Maternity and Paternity pay
- Cycle to work scheme
- Employee Assistance Programme
- Continuous training, coaching and development within a helpful and encouraging environment with progression opportunities
Who you are
At Stena Line, your personality is just as important as your skills. You’ll need to be flexible, adaptable, and dependable. Are you a proactive team player who thrives under pressure? Do you have the willingness to learn and adapt to new vehicles or skills when needed?
Requirements
- Must be at least 21 years old.
- Hold a full UK driving licence.
- Experience driving large vehicles is preferred but not essential.
- Need to be flexible due to the nature of the role.
- Possess a fantastic can-do attitude.
- Willingness to work outdoors in all weather conditions.
Interested? This is a permanent part-time position based in Holyhead working 28 hours per week within our Ports and Terminals department. To apply, please register your profile and send in your CV in English by Friday 20th March 2026. We are having an ongoing selection, so do not wait with your application. Please note that due to GDPR we do not accept applications via e-mail or postal service. If you have any questions regarding the recruitment process you are welcome to contact Phil Howarth, Talent Acquisition Co-ordinator, Phillip.howarth@stenaline.com. Please note that we kindly decline any offers from recruitment or staffing agencies regarding this recruitment.
About Stena Line
As a leader in sustainable shipping, Stena Line has Europe’s most comprehensive route network focusing on transportation of both passengers and freight. We have over 5,900 employees in our Stena Line family across Scandinavia, around the UK and the Baltics, all actively support the daily business. Our purpose is to be a trusted link between people, places and societies. We play a vital role in keeping everything connected. We make sure people and goods arrive where they need to be, enabling business to thrive and societies to grow. We connect family and friends, and make it possible to explore new destinations or revisit favourite places. We are committed to maintaining and developing a sustainable working environment, free from harassment, that gives equal opportunities to everyone. We embrace equality, diversity and inclusion – and welcome all applicants.
Port Service Operative PPT - Holyhead employer: Hertz First Rent A Car
Contact Detail:
Hertz First Rent A Car Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Port Service Operative PPT - Holyhead
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Stena Line. Understand their values and what they stand for. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences relate to the role of Port Service Operative. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your personality! Stena Line values flexibility and a can-do attitude, so don’t be afraid to let your character shine through during the interview. Share examples of how you've tackled challenges in the past and how you work well in a team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows that you’re proactive and ready to take the first step towards joining our awesome team at Stena Line.
We think you need these skills to ace Port Service Operative PPT - Holyhead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Port Service Operative role. Highlight any relevant experience, especially in customer service or operating large vehicles, to show us you’re a great fit!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you want to join Stena Line and how you embody our core values of being welcoming, caring, and reliable. This is your chance to show your personality and enthusiasm for the role!
Follow the Application Process: Remember, we only accept applications through our website, so make sure to register your profile and submit your CV there. It’s super easy and ensures your application gets to the right place!
Be Yourself: We value personality just as much as skills! Show us your can-do attitude and flexibility in your application. Let us see the proactive team player you are, ready to thrive in a dynamic environment!
How to prepare for a job interview at Hertz First Rent A Car
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Port Service Operative. Familiarise yourself with the tasks like operating Tug Masters and assisting with loading and unloading freight. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Stena Line values exceptional customer service, so be prepared to share examples of how you've provided top-level service in previous roles. Think about situations where you went above and beyond to help customers, as this will resonate well with the interviewers.
✨Emphasise Teamwork and Flexibility
As a Port Service Operative, you'll be part of a close-knit team. Highlight your ability to work collaboratively and adapt to changing situations. Share experiences where you successfully worked under pressure or adapted to new challenges, showing that you're a proactive team player.
✨Prepare Questions About Safety Culture
Safety is a priority at Stena Line, so come prepared with questions about their safety culture and practices. This shows that you value a safe working environment and are committed to contributing positively to the team's safety standards.