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- Tasks: Deliver exceptional customer service and maintain a tidy retail and warehouse environment.
- Company: Join Stena Line, a leader in sustainable shipping and travel retail.
- Benefits: Enjoy competitive pay, travel discounts, gym perks, and ongoing training.
- Why this job: Be part of a dynamic team that connects people and places while gaining valuable experience.
- Qualifications: Experience in retail or warehouse settings; forklift licence is a plus.
- Other info: Flexible hours with opportunities for career growth in a supportive workplace.
The predicted salary is between 10 - 16 £ per hour.
Location: Fishguard
Contract: Variable Hours
Hourly Rate: £12.93
R&F Travel Retail, a sister company of Stena Line, is Northern Europe’s leading travel retail and food & beverage specialist. We’re now looking for enthusiastic, proactive individuals to join us in a dual Retail & Warehouse Operative role. If you’re energised by fast‑paced environments, love delivering fantastic service, and enjoy keeping operations running seamlessly behind the scenes, this could be the perfect opportunity for you.
Please note: Due to the flexible nature of the operation, this role requires candidates to live within reasonable travelling distance of Fishguard, as some shifts fall outside public transport availability. While hours vary, you can expect to work an average of 20–40 hours per week.
Responsibilities- Deliver exceptional customer service by offering a warm welcome, supporting with enquiries, and creating a positive shopping experience.
- Maintain high standards of cleanliness and organisation across the warehouse and retail spaces every day.
- Follow company guidelines carefully, including checking delivery data for accuracy and compliance.
- Manage incoming goods, ensuring efficient storage, rotation, and distribution through internal and external networks.
- Pick and pack orders with accuracy and efficiency to meet operational needs.
- Build strong, positive relationships with customers, ensuring they leave satisfied and keen to return.
- Support the Site Supervisor by monitoring stock levels and reporting discrepancies.
- Act as a keyholder when required, ensuring security procedures are followed and operations continue smoothly.
At Stena Line, we’re proud to be a trusted link between people, places and societies. We help keep everything connected — enabling businesses to thrive, communities to grow, and people to discover new destinations or revisit favourite places.
- Concessionary travel on Irish Sea/North Sea routes
- Company pension & life assurance
- Discounts on gym memberships, digital fitness, and equipment
- Employee Assistance Programme
- Ongoing training, coaching, and career development
At Stena Line, personality matters as much as experience. You’re approachable, friendly, and passionate about providing excellent service to both customers and colleagues. A natural team‑player, you build relationships quickly and enjoy contributing to a positive, supportive workplace. You’ll also be flexible and reliable, comfortable working varying hours, and able to travel to site even when public transport is unavailable.
Qualifications- Forklift Truck licence (desirable)
- Previous experience in a busy warehouse or retail environment
- Proven record of upselling and working to KPIs
Interested? These are variable‑hour positions based in Fishguard within R&F Travel Retail. To apply, please register your profile and upload your English CV as soon as possible, and no later than 20th April 2026. We operate rolling selection — so don’t wait to apply. Please note: Due to GDPR, we cannot accept applications by email or post.
About Stena LineAs a leader in sustainable shipping, Stena Line operates one of Europe’s most extensive route networks for both passengers and freight. With more than 6,100 colleagues across Scandinavia, the UK and the Baltics, we work together every day to keep people and goods moving. Our purpose is to be a trusted link between people, places and societies — enabling businesses to flourish, connecting family and friends, and opening the door to new adventures. We are committed to a safe, inclusive, and sustainable workplace where everyone is treated with dignity and respect. We welcome applicants from all backgrounds.
Retail and Warehouse Operative in Fishguard employer: Hertz First Rent A Car
Contact Detail:
Hertz First Rent A Car Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail and Warehouse Operative in Fishguard
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Stena Line and R&F Travel Retail. Understanding their values and services will help you connect better during the conversation.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering fantastic service, think of examples from your past experiences where you went above and beyond for a customer. We want to hear those stories!
✨Tip Number 3
Be ready to show your flexibility! With variable hours and the need to travel, make sure you highlight your adaptability and reliability. Let us know how you can handle different shifts and still keep a positive attitude.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right place. Don’t wait too long, as we’re rolling out selections continuously. Get your profile set up and CV uploaded today!
We think you need these skills to ace Retail and Warehouse Operative in Fishguard
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service and teamwork shine through. We want to see that you're excited about the role and ready to contribute to our vibrant environment!
Tailor Your CV: Make sure your CV highlights relevant experience in retail or warehouse settings. We love seeing how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Follow the Guidelines: Pay close attention to the application instructions. Remember, we can only accept applications through our website, so make sure you upload your CV there before the deadline!
Be Yourself: We value personality just as much as experience. Don’t hesitate to let your unique character come through in your application. We’re looking for friendly, approachable individuals who fit right into our team!
How to prepare for a job interview at Hertz First Rent A Car
✨Know the Company
Before your interview, take some time to research R&F Travel Retail and Stena Line. Understand their values, services, and what makes them unique in the travel retail sector. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional customer service, be prepared to share specific examples from your past experiences. Think of times when you went above and beyond for a customer or handled a challenging situation effectively. This will demonstrate your passion for providing great service.
✨Highlight Your Team Spirit
As a natural team player, it's important to convey your ability to work well with others. Share stories that illustrate how you've collaborated with colleagues in previous roles, especially in fast-paced environments. This will show that you can contribute positively to the workplace culture at R&F Travel Retail.
✨Be Ready for Flexibility Questions
Given the variable hours and the need for flexibility in this role, be prepared to discuss your availability and willingness to adapt to changing schedules. Highlight any previous experience where you successfully managed varying hours or shifts, as this will reassure them of your reliability.