Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver top-notch customer service and drive sales.
- Company: Join Hertz, a global leader in car rentals with a strong reputation.
- Benefits: Enjoy 33 days holiday, bonuses, and career development opportunities.
- Why this job: Be part of a diverse culture that values your unique perspective.
- Qualifications: Customer service experience is essential; supervisory experience is a plus.
- Other info: Full-time role with potential for growth across Europe.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Supervisor role at Hertz Car Sales
1 month ago Be among the first 25 applicants
Join to apply for the Supervisor role at Hertz Car Sales
Get AI-powered advice on this job and more exclusive features.
Job Description
General Responsibilities
As a Supervisor you will motivate the frontline team to achieve maximum delivery of exceptional customer service and plan and ensure yield opportunities by actively planning fleet volumes and labor resources with demand. The Supervisor will analyze and constantly improve financial performance through capturing all growth opportunities and maintaining low cost levels.
The role: Taking the wheel at Hertz
CUSTOMER SERVICE
- Provides world class customer service, creating a friendly, welcoming customer experience through personalized service. Is hands-on at the counter to support and manage customer queries.
SELLING
- Outstanding selling skills that meet the needs of our customers, whilst identifying and maximizing opportunities to increase revenue to meet the daily, weekly, monthly, and annual targets. Understand local market and actively deliver on sales opportunities.
CONTROL & AUDIT
- Adhering to company SOP’s for all rent and return provisions, to ensure the location is fully compliant, including control of customer data under GDPR. Ensures rentable standard is met and any additional damage documented on return. Ensures each location is compliant with health & safety, financial audit and compliance training.
FINANCIAL ACUMEN
- Understands and contributes to the location P&L, in line with team management, to maximize profitability.
TEAM MANAGEMENT
- Daily management of the team, through one-to-ones, feedback and support. Publicly celebrates exceptional performance to create and nurture a performance culture.
FLEET & RESOURCE PLANNING
- Actively plans fleet volumes and labor resources in-line with demand. Trains team members and works closely with other departments within the organization to develop the location.
PROBLEM SOLVING
- Ability to resolve a wide variety of issues escalated from the team, by leveraging Hertz’s proven customer service tools and methods.
Your benefits: Fueling your journey
- Quarterly bonus scheme
- 33 days holidays (this includes Bank Holidays)
- Pension scheme – we contribute up to 8% of your salary so you save more
- Dental cover, travel insurance, Air Lounge pass and more
- Income protection as part of our enhanced pension scheme
- Life insurance cover that enables your loved ones to receive a tax-free lump sum should the worst happen
- Career development opportunities across Hertz UK and Europe
- Further education support so you can obtain a degree or Masters in many courses
- Staff discount at locations across Europe
Essential Requirements
Your skills: Stand out from the fleet
- Previous customer service and sales experience essential
- Operational experience in a similar environment desirable
- Previous supervisory experience desirable
- Full UK or EU Driving License
About Us
The Hertz Corporation has an exciting portfolio of rental car brands – including Hertz, Dollar, Thrifty and Firefly. We are one of the largest worldwide airport vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
Our mission is to be the preferred rental car company and you have the opportunity to help steer this mission. Get in touch today and APPLY NOW
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with applicable federal, state and local law. Hertz is a drug free workplace.
EOE, including disability/veteran
About Us
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Other
-
Industries
Automotive
Referrals increase your chances of interviewing at Hertz Car Sales by 2x
Get notified about new Supervisor jobs in Hounslow, England, United Kingdom .
London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 2 weeks ago
Supervisor Airport Services – London Heathrow Airport
Hounslow, England, United Kingdom 1 week ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 weeks ago
Harrow, England, United Kingdom 3 weeks ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 3 weeks ago
Supervisor (Stock & Operations) – Aroma-Zone UK | London
London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 5 days ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 weeks ago
Kensington, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 month ago
Supervisor – Central London Flagship 30 Hrs (NEW STORE OPENING)
London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 4 days ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 5 days ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 day ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Supervisor employer: Hertz Car Sales
Contact Detail:
Hertz Car Sales Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with Hertz's customer service philosophy. Understanding their approach to creating a friendly and welcoming experience will help you align your answers during interviews and demonstrate that you're a good fit for the team.
✨Tip Number 2
Brush up on your sales techniques and be ready to discuss how you've successfully met targets in previous roles. Highlighting specific examples of how you've maximised revenue opportunities will show your potential value to the company.
✨Tip Number 3
Prepare to discuss your experience in team management. Think about how you've motivated teams in the past, celebrated successes, and handled challenges. This will showcase your leadership skills, which are crucial for the Supervisor role.
✨Tip Number 4
Research the local market trends related to car rentals. Being knowledgeable about the competition and current demand can help you stand out as a candidate who is proactive and ready to contribute to fleet and resource planning.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service and sales experience. Emphasise any supervisory roles you've held and how you motivated teams to achieve targets.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and your ability to create a welcoming environment. Mention specific examples of how you've improved team performance or customer satisfaction in previous roles.
Showcase Financial Acumen: Since the role involves understanding P&L, include any experience you have with financial management or cost control. This could be through managing budgets or improving profitability in past positions.
Highlight Problem-Solving Skills: Provide examples of how you've resolved issues in a fast-paced environment. Discuss the tools and methods you've used to enhance customer service and team efficiency.
How to prepare for a job interview at Hertz Car Sales
✨Showcase Your Customer Service Skills
As a Supervisor at Hertz, exceptional customer service is key. Be prepared to share specific examples of how you've provided outstanding service in the past and how you can create a welcoming experience for customers.
✨Demonstrate Your Sales Acumen
Highlight your selling skills during the interview. Discuss how you've identified sales opportunities in previous roles and how you plan to meet and exceed targets at Hertz.
✨Understand Financial Performance
Familiarise yourself with basic financial concepts relevant to the role. Be ready to discuss how you can contribute to the location's profitability and manage costs effectively.
✨Prepare for Team Management Questions
Expect questions about team management and motivation. Think of examples where you've successfully led a team, provided feedback, and celebrated achievements to foster a positive work culture.
