About this Role
MATERNITY COVER
Are you proactive, organized, and passionateabout supporting young people and families? Hertswood Academy is looking for anenthusiastic Attendance and Admin Officer to cover a maternity leave.
In this dual-focus role, you will lead theschool's strategic and daily operational approach to studentattendance-monitoring data, identifying trends, and providing earlyinterventions alongside families and external agencies. You will also serve asa vital member of our vibrant office team, managing front-of-house reception,general administrative duties, and daily student support.
KeyResponsibilities
- Attendance Management:Maintain daily registers, follow up on unexplained absences, analyze attendancedata (focusing on persistent absence and vulnerable groups), coordinate homevisits, and prepare reports for Senior Leadership.
- Office & Reception Support:Manage incoming calls, greet visitors following safeguarding procedures, andmaintain student records on our Management Information System (Arbor).
- Student Welfare:Provide daily front-desk support to students regarding general queries, uniformissues, or lost property, and assist with basic first aid care.
- Safeguarding: Actstrictly in accordance with statutory safeguarding standards (Keeping ChildrenSafe in Education) and maintain student confidentiality.
WhatWe Are Looking For
Essential Criteria:
- Qualifications: GCSEsgrade C/4 or above in English and Maths (or equivalent).
- Experience: Previous administrativeor office experience, database/records management, and handling customer ortelephone inquiries.
- Skills: Proficient in MicrosoftWord, Excel, and email; strong written and verbal communication; data analysiscapabilities; and excellent organizational skills.
- Attributes: Proactive, adaptableunder pressure, friendly, and committed to safeguarding and equality.
Desirable Criteria:
- Level 3 qualification or relevanteducational/admin accreditation.
- First Aid at Work qualification (training canbe provided).
- Experience working in a school setting,monitoring attendance, or using MIS platforms (such as Arbor).
- Experience working directly with young people,families, or external agencies (e.g., Social Care, Hertfordshire CountyCouncil).
ImportantInformation
Safeguarding Note:Hertswood is committed to safeguarding and promoting the welfare of childrenand young people and expects all staff to share this commitment. An enhancedDBS check is required for this post.
Equal Opportunities:Hertswood is an equal opportunity employer. We celebrate diversity and arecommitted to creating an inclusive environment for all employees.
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Attendance and Admin Officer at Hertswood Academy in Borehamwood employer: Hertswood Academy
Hertswood Academy is an exceptional employer that prioritises the growth and development of its staff, offering a supportive work culture where apprentices can thrive. Located in Borehamwood, this role provides a unique opportunity to gain practical finance experience while pursuing an AAT qualification, all within a vibrant educational environment that values collaboration and community engagement.
