At a Glance
- Tasks: Support licensing services, handle enquiries, and process applications in a busy local authority.
- Company: Join the friendly team at Hertsmere Borough Council.
- Benefits: Enjoy 27-32 days leave, free gym membership, and flexible working options.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Gain valuable experience while making a difference in your community.
- Qualifications: Strong admin skills, attention to detail, and a willingness to learn.
The predicted salary is between 25185 - 27000 £ per year.
We are looking for a proactive Licensing Support Officer to join our friendly and collaborative team at Hertsmere Borough Council. This is a great opportunity to support a range of licensing services while developing knowledge and experience within a busy local authority environment.
The role involves handling customer enquiries, processing licence applications, maintaining accurate records, issuing documentation and supporting the smooth running of the Licensing service and supporting the Licensing Officers. You will also work closely with colleagues, partner organisations and members of the public to provide advice and resolve routine queries.
This role will predominantly focus on the licensing of premises under the Licensing Act 2003 and Gambling Act 2005 as well as the regulatory regimes related to Scrap Metal, street trading and pavement licences. However, some work may be required to support the private hire and taxi licensing functions.
You will need strong administrative and communication skills, excellent attention to detail and the ability to work both independently and as part of a team. Experience in a licensing, regulatory or customer-focused environment would be advantageous, along with a good understanding of current legislation and a willingness to learn new regulations and procedures.
The post is offered on a permanent, full time basis (36 hours per week).
Benefits include:
- 27 – 32 days annual leave (depending on length of Local Gvt Service) - plus all bank holidays
- Flexi-Leave - accrue extra hours & exchange for up to 2 days leave per month
- Free gym membership
- Cycle schemes (Cycle to Work Scheme and free Beryl Bike rides for staff)
- Employee Assistance Programme
Within the Licensing department, support officers are generally expected to be in the office at least 3 days a week, and should be flexible, willing and able to commute more often if required.
Closing date: Monday 13 July 2026
How to apply
Please apply online via the link provided. Please note, we do not accept CV’s submitted without a fully completed online application form.
Licensing Support Officer in Borehamwood employer: Hertsmere
Hertsmere Borough Council is an excellent employer, offering a supportive and collaborative work environment for the Licensing Support Officer role. With generous benefits such as up to 32 days of annual leave, flexible working options, and opportunities for professional growth, employees can thrive while contributing to their local community in Borehamwood. The council prioritises employee well-being with initiatives like free gym memberships and an Employee Assistance Programme, making it a rewarding place to build a career in public service.
StudySmarter Expert Advice🤫
We think this is how you could land Licensing Support Officer in Borehamwood
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Hertsmere, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Hertsmere and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Licensing Support Officer in Borehamwood
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Hertsmere and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Hertsmere
✨Get to Know Public Sector Values
Before your interview with Hertsmere, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Hertsmere.
