At a Glance
- Tasks: Administer Business Rates and provide expert advice to businesses on liability and relief.
- Company: Join a supportive local government team focused on community welfare.
- Benefits: Enjoy generous annual leave, pension scheme, and free gym membership.
- Other info: Flexible hybrid working options and opportunities for personal growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in customer service and managing caseloads is preferred but not essential.
The predicted salary is between 24300 - 29700 £ per year.
The successful candidate will administer Business Rates by providing accurate advice to businesses and their agents regarding liability and relief entitlement and take effective and timely action to recover unpaid Business Rates and Council Tax.
We are looking for an individual with experience of dealing with customers, managing caseloads, interpreting policies or legislation, and making informed decisions in a fast-paced environment.
Applicants may have gained these skills within local government, debt recovery, financial services, customer services, benefits administration, housing, enforcement, or another relevant field.
Whilst experience of working in a Revenues Team, particularly within Business Rates (Non-Domestic Rates), would be advantageous, it is not essential.
We welcome applications from candidates who can demonstrate strong transferable skills and a willingness to learn.
Experience of using the Civica Open Revenues system would also be beneficial, although full training will be provided.
The post is offered on a full time, permanent basis (36 hours per week).
Benefits include
- 27 - 32 days annual leave (depending on length of Local Gvt Service) - plus all bank holidays
- Local government pension scheme
- Flexi-Leave - accrue extra hours & exchange for up to 2 days leave per month
- Free gym membership
- Cycle to Work Scheme
- Free wellbeing benefits (such as lunchtime yoga, flu jabs, health MOT)
- Employee Assistance Programme
The Council operates a hybrid working system where employees may work up to three days per week from home.
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Revenues Officer in Borehamwood employer: Hertsmere Borough Council
Hertsmere Borough Council is an excellent employer, offering a supportive work culture that prioritises collaboration and community impact. Employees benefit from flexible hybrid working arrangements, professional development opportunities, and the chance to make a meaningful difference in addressing housing needs within the borough. Join us to be part of a dedicated team committed to improving lives and fostering a positive environment for all residents.
StudySmarter Expert Advice🤫
We think this is how you could land Revenues Officer in Borehamwood
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Hertsmere Borough Council, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Hertsmere Borough Council and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Revenues Officer in Borehamwood
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Hertsmere Borough Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Hertsmere Borough Council
✨Get to Know Public Sector Values
Before your interview with Hertsmere Borough Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Hertsmere Borough Council.
