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- Tasks: Support individuals in mental health crises with dignity and respect at the Mental Health Urgent Care Centre.
- Company: Join Herts Mind Network, a leader in mental health support and community wellbeing.
- Benefits: Enjoy 25 days annual leave, ongoing training, and health cover after 6 months.
- Why this job: Make a real difference in people's lives while working in a supportive and collaborative environment.
- Qualifications: No specific qualifications required; just a passion for helping others and a calm approach.
- Other info: Flexible hours over a 7-day rota, perfect for students seeking meaningful work.
The predicted salary is between 19800 - 21000 £ per year.
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
About the Project
Herts Mind Network (HMN) has formed a partnership with Hertfordshire Partnership Foundation Trust (HPFT) to deliver support in the Mental Health Urgent Care Centre (MHUCC) at Lister Hospital. The MHUCC provides a dedicated space and service for rapid mental health assessment, intervention, and referral, thereby enhancing the quality of care and optimising use of systemwide resources. It provides 24-hour access to specialist mental health assessment aimed at supporting service users to access the least restrictive care and treatment options. It creates a systemwide response to acute mental health crisis that enables people's needs to be met with the right care at the right time.
About the Role:
The Support, Time and Recovery (STAR) Worker will be based at the Mental Health Urgent Care Centre at Lister Hospital, promoting joint working and creating a seamless pathway into community support for clients recovering from mental ill health. The STAR workers will work closely with individuals in a mental health crisis currently in the MHUCC, by using a person-centred approach to ensure that everyone is supported with dignity and respect. You will have a key role with safe and supportive observations and attending to the service users on the unit. You will provide support for carers and liaise with the wider services to support smooth and timely discharge of service users back to the community.
Key Responsibilities
- To provide a consistent presence in the MHUCC for individuals with mental health needs to access for support.
- To advocate for service users, explaining organisations and pathways.
- To provide immediate information and advice about managing wellbeing, reducing risk and onward signposting and referral into wider HMN services and VCFSE organisations.
- To facilitate a clear and easily accessible pathway into the wider Nightlight Crisis Alternative services for individuals, to support timely MHUCC discharge, as an alternative to statutory crisis intervention, or as a supplement to wider care and treatment plans.
- To gather feedback and evaluation on patient experience in the MHUCC.
- To develop sound and extensive knowledge of local resources to support in enabling appropriate referrals where necessary.
- To link in with wider Herts Mind Network services and facilitate referrals.
- To ensure that a collaborative approach is used, with effective communication links developed with external professional NHS services and to work as an effective member of any multi-disciplinary team. This will require stringent relationships.
- To support individuals to develop sustainable local social networks, both through our HMN Wellbeing Centres and other community services and resources.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Cash plan health cover (after 6 months employment) compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
- Eligibility for blue light card.
Closing date for receipt of applications is Thursday 26th June at 5pm. Interviews will be held on Monday 30th June at the Mental Health Urgent Care Centre, Lister Hospital.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the them and us culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
Support, Time and Recovery (STaR) Worker in Stevenage employer: Herts Mind Network
Contact Detail:
Herts Mind Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support, Time and Recovery (STaR) Worker in Stevenage
✨Tip Number 1
Familiarise yourself with the values of Hope, Courage, Togetherness, and Responsiveness. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your personal and professional life.
✨Tip Number 2
Engage with local mental health organisations and community services. Building connections with these groups can provide you with insights into the support systems available and show your commitment to the field.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've supported someone in distress or a similar situation. This will showcase your calmness and non-judgemental approach, which are crucial for this role.
✨Tip Number 4
Research the Mental Health Urgent Care Centre and its operations. Understanding their processes and challenges will allow you to speak knowledgeably about how you can contribute to their mission during interviews.
We think you need these skills to ace Support, Time and Recovery (STaR) Worker in Stevenage
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Support, Time and Recovery Worker. Familiarise yourself with the values of Hope, Courage, Togetherness, and Responsiveness, as these are crucial to the role.
Tailor Your CV: Highlight relevant experience in mental health support or crisis intervention in your CV. Use specific examples that demonstrate your ability to work calmly and non-judgementally with individuals in distress.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for supporting individuals with mental health issues. Mention how your personal values align with those of the organisation and provide examples of how you've embodied these values in past experiences.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is essential in the mental health field.
How to prepare for a job interview at Herts Mind Network
✨Understand the Role
Make sure you have a clear understanding of what a Support, Time and Recovery Worker does. Familiarise yourself with the responsibilities outlined in the job description, especially around providing support during mental health crises and advocating for service users.
✨Embody the Values
During the interview, demonstrate how you embody the values of Hope, Courage, Togetherness, and Responsiveness. Share personal experiences or examples that reflect these values, particularly in relation to supporting individuals facing mental health challenges.
✨Showcase Your Communication Skills
Effective communication is key in this role. Be prepared to discuss how you would communicate with service users, their families, and other professionals. Highlight any previous experience where you successfully navigated difficult conversations or provided support in a compassionate manner.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your interest in the role and the organisation. You might ask about the training opportunities available or how the team collaborates to support service users effectively.
