Nightlight Team Leader (Crisis Café and Helpline)
Nightlight Team Leader (Crisis Café and Helpline)

Nightlight Team Leader (Crisis Café and Helpline)

Ware Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to support individuals in mental health crises through a helpline and café.
  • Company: Join a compassionate charity dedicated to improving mental health and wellbeing.
  • Benefits: Enjoy flexible hours, training opportunities, and a supportive work environment.
  • Why this job: Make a real difference in people's lives while developing your leadership skills.
  • Qualifications: Experience in health, social care, or charity sectors is essential; management experience preferred.
  • Other info: Ideal for those passionate about mental health and community support.

The predicted salary is between 30000 - 42000 £ per year.

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgmental and able to work effectively with people experiencing distress?

Do you have experience of working within the health, social care or charity sector supporting people experiencing mental health difficulties, crisis or distress often?

Do you have experience of managing people to feel supported?

Nightlight Team Leader (Crisis Café and Helpline) employer: Herts Mind Network

As a Nightlight Team Leader at our Crisis Café and Helpline, you will join a compassionate and dedicated team committed to making a real difference in the lives of individuals facing mental health challenges. Our organisation fosters a supportive work culture that prioritises employee well-being, offering ongoing training and development opportunities to help you grow in your role. Located in a vibrant community, we provide unique advantages such as flexible working hours and access to mental health resources, ensuring you can thrive both personally and professionally.
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Contact Detail:

Herts Mind Network Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Nightlight Team Leader (Crisis Café and Helpline)

Tip Number 1

Familiarise yourself with the specific challenges faced by individuals in crisis. Understanding mental health issues deeply will help you connect with the interviewers and demonstrate your commitment to supporting those in need.

Tip Number 2

Highlight your leadership experience in previous roles. Be prepared to discuss specific examples of how you've managed teams effectively, especially in high-pressure situations, as this will be crucial for the Nightlight Team Leader position.

Tip Number 3

Network with professionals in the mental health sector. Attend relevant workshops or seminars to meet people who can provide insights into the role and potentially refer you to opportunities within organisations like ours.

Tip Number 4

Research our organisation's values and mission. Being able to articulate how your personal values align with ours during the interview will show that you're not just looking for any job, but that you're genuinely interested in contributing to our cause.

We think you need these skills to ace Nightlight Team Leader (Crisis Café and Helpline)

Empathy
Active Listening
Crisis Management
Team Leadership
Conflict Resolution
Communication Skills
Emotional Intelligence
Problem-Solving Skills
Knowledge of Mental Health Issues
Non-Judgmental Attitude
Ability to Work Under Pressure
Supportive Coaching
Collaboration Skills
Training and Development
Adaptability

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Nightlight Team Leader position. Highlight your relevant experience in mental health support and management.

Tailor Your CV: Customise your CV to reflect your experience in the health, social care, or charity sector. Emphasise any roles where you supported individuals in crisis and managed teams effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for mental health support. Use specific examples from your past experiences to demonstrate your calmness and non-judgmental approach when dealing with distressing situations.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are clear and professional.

How to prepare for a job interview at Herts Mind Network

Show Your Empathy

As a Nightlight Team Leader, you'll be working with individuals in distress. Make sure to convey your understanding and empathy during the interview. Share examples of how you've supported others in crisis situations, highlighting your calm and non-judgmental approach.

Demonstrate Leadership Skills

Since this role involves managing a team, it's crucial to showcase your leadership experience. Discuss specific instances where you've successfully led a team, resolved conflicts, or motivated others. This will help the interviewers see your capability to support and guide your team effectively.

Know the Sector

Familiarise yourself with current issues in mental health and the charity sector. Be prepared to discuss relevant policies, practices, and challenges. This knowledge will demonstrate your commitment to the field and your readiness to contribute positively to their mission.

Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills in crisis situations. Think about how you would handle various scenarios involving distressed individuals. Practising your responses can help you articulate your thought process clearly during the interview.

Nightlight Team Leader (Crisis Café and Helpline)
Herts Mind Network
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