At a Glance
- Tasks: Shape the future of bus services and improve local transport networks.
- Company: Join a forward-thinking team dedicated to transforming public transport in Hertfordshire.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Be part of significant changes in local government and transport delivery.
- Why this job: Make a real impact on public transport and enhance community connectivity.
- Qualifications: Experience in bus planning and strong analytical skills required.
The predicted salary is between 43149 - 43149 £ per year.
The following content displays a map of the job's location - Stevenage Campus.
Starting Salary: £39,481 progressing to £43,149 per annum (pro rata for part time)
Hours: 37
Location: Stevenage - Hybrid
Contract Type: Fixed Term Contract - October 2028
Directorate: Growth & Environment
About the team
Are you passionate about public transport and creating efficient, reliable bus networks? Do you have experience in bus planning, network development, or service scheduling and want to play a key role in transforming local transport? We're looking for a Network Planner to join our Passenger Transport team and help develop and manage Hertfordshire's network of contracted local bus services. This is an exciting opportunity to contribute to one of the most significant changes to bus service delivery in the county, supporting the proposed transition to a franchised operating environment across north and east Hertfordshire. This is a varied and high-profile role, offering the opportunity to influence transport policy, work closely with operators and stakeholders, and deliver tangible improvements for passengers and communities across the county.
About the role
As a Network Planner, you will be responsible for developing and reviewing bus services to ensure they meet the changing needs of residents, businesses, and visitors. You will analyse service performance, identify opportunities for improvement, and help shape future transport provision across Hertfordshire. Working collaboratively with operators, councillors, local authorities, community groups, and industry partners, you'll play a key role in delivering innovative and sustainable transport solutions.
Key Responsibilities
- Support the development of bus networks across north and east Hertfordshire in preparation for the proposed franchised operating environment.
- Design and specify local bus and education transport services to support County Council policies and maximise available funding.
- Analyse patronage, revenue, reliability, customer feedback, and wider network performance data to identify and deliver service improvements.
- Develop innovative and evidence-based transport solutions that improve network efficiency and meet passenger needs.
- Maintain accurate contractual, operational, and network information, acting as a central point of intelligence on bus service changes.
- Monitor commercial and contracted bus service developments and assess their impact on the wider network.
- Build strong relationships with operators, local authorities, councillors, and community stakeholders.
- Support responses to customer enquiries and provide professional advice on network planning matters.
- Contribute to the development of ticketing initiatives, fare reviews, and service risk assessments.
- Provide expert advice to the Intalink Partnership on industry developments, funding opportunities, and best practice.
About you
We are looking for someone who is analytical, proactive, and passionate about public transport, with the ability to balance operational requirements, customer needs, and strategic objectives.
- At least three years' experience in bus network planning, commercial bus planning, or a related passenger transport role.
- Strong understanding of bus operations, timetable planning, and transport scheduling principles.
- Excellent analytical and problem-solving skills.
- Ability to interpret and present data to support decision-making.
- Strong attention to detail and commitment to accuracy.
- Experience using databases and spreadsheets to manage and analyse information.
- Excellent written and verbal communication skills.
- Strong stakeholder engagement and relationship management skills.
- Ability to manage competing priorities and work independently.
- Experience working with local authorities or public sector transport organisations.
- Knowledge of bus franchising, procurement, and contract management.
- Relevant qualification in transport planning, geography, engineering, business, or a related discipline.
- Understanding of current challenges and opportunities within the UK bus industry.
Why Join Us?
This is an opportunity to make a real difference to the future of public transport in Hertfordshire. You'll work on high-profile projects, collaborate with a wide range of stakeholders, and help deliver a modern, sustainable, and passenger-focused transport network that supports our communities and economic growth. If you're ready to help shape the future bus services in Hertfordshire, we'd love to hear from you.
We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.
This job role is Level 10.
Additional information
Hertfordshire County is undergoing Local Government Reorganisation (LGR). If you are employed by Hertfordshire County on 1 April 2028, it is expected that most roles will transfer to the newly-created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings – Protection of Employment) principles. LGR is one of the biggest changes we will face in a generation. It will reshape how we work and how services are organised and gives us a real opportunity to build something better.
Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.
English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.
Network Planner in Stevenage employer: Hertfordshire
Hertfordshire County Council is an excellent employer, offering a supportive work culture that prioritises employee wellbeing and professional development. As part of the Post Hospital Review Team in Hemel Hempstead, you will have the opportunity to make a meaningful impact on the lives of adults transitioning from hospital to community, while benefiting from a collaborative environment that encourages growth and innovation in health and social care.
StudySmarter Expert Advice🤫
We think this is how you could land Network Planner in Stevenage
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Hertfordshire.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Hertfordshire. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Network Planner in Stevenage
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Hertfordshire, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Hertfordshire and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Hertfordshire. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Hertfordshire
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Hertfordshire.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Hertfordshire.
