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Job Title: Team Manager
Starting Salary: £55,582 progressing to £61,460 per annum plus 5% operational enhancement*
Hours:37 hours per week
Location: Apsley
Contract Type: Permanent
Directorate:Adult Care Services
*please note the operational enhancement is a non-contractual payment subject to a 3 yearly review
About the team
An exciting opportunity has arisen within Hertfordshire County Council's Integrated Discharge Service, a fast-paced, multi-disciplinary service delivering a coordinated and integrated approach supporting people on reablement and Discharge to Assess pathways after a hospital discharge.
The Out of County Hospital Team plays a critical role within the wider health and social care system, working in close partnership with NHS colleagues and other stakeholders to support individuals after a hospital admission with a focus on Home First and promoting independence.
About the role
As Team Manager, you will provide strong operational leadership within a dynamic environment, ensuring high-quality, person-centred practice alongside robust performance management to support system flow and improved outcomes for residents. You will contribute to the effective management of performanceprovide professional oversight, and support service development within a busy, fast-paced and evolving service .
The successful applicant will demonstrate sound knowledge of safeguarding practice, experience working with people with dementia and other long term health conditions, and a strong understanding of the personalisation agenda and Individual Budgets. You will ensure individuals and their families remain central to all decision-making, delivering strengths-based support within the legislative framework.
We are a busy and dynamic service supporting hospitals across Hertfordshire and neighbouring counties. This role requires flexibility and a willingness to travel at short notice to a variety of hospital sites, including regular attendance at Luton and Dunstable Hospital, as well as other locations such as Stevenage and Stoke Mandeville. You will also be expected to work on-site a minimum of three days per week. Covering a large and diverse geographical area, we are seeking a motivated and experienced leader who can bring energy, innovation, and a strong focus on performance, quality, and continuous service improvement.
Our team operates a seven-day hospital discharge service working one full weekend every eight weeks at Watford General Hospital, with time off in lieu provided.
Key responsibilities include:
- Leading and overseeing day-to-day practice within the team, ensuring compliance with statutory duties, policies and procedures, and embedding a strong performance management culture.
- Managing team performance to ensure the timely and effective completion of discharge to assess pathways, reviews and assessments, supporting system pressures.
- Inspiring, developing and managing a team of Social Workers and Community Care Officers to deliver innovative, responsive and person-centred care.
- Building and maintaining strong working relationships with colleagues in the hospital setting, community services and wider partners to support integrated working.
- Ensuring effective management of resources and budgets, alongside quality assurance and service improvement activity.
- Acting as the lead manager for complex and high-profile safeguarding enquiries and serious concerns.
About you
- Registered Social Worker, Occupational Therapist or Nurse
- Full driving licence
- Flexibility to travel to sites across and outside of Hertfordshire
- Significant experience of managing teams within a busy, high-demand environment
- Strong leadership skills with a proven ability to deliver performance and manage competing priorities
We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.
This job role is Level 13. Please locate the job profile here:
Additional information
We are changing Hertfordshire County Council is undergoing Local Government Reorganisation (LGR). If you are employed by Hertfordshire County on 1 April 2028, it is expected that most roles will transfer to the newly-created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings - Protection of Employment) principles.
LGR is one of the biggest changes we will face in a generation. It will reshape how we work and how services are organised and gives us a real opportunity to build something better. To find out more, visit https://www.hertfordshire-lgr.co.uk/
Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.
Safeguarding This role has been identified as requiring a Disclosure & Barring Service (DBS) check.
Driving required You'll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.
English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.
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