At a Glance
- Tasks: Lead outreach activities and engage students in their academic experience.
- Company: Join a vibrant Students' Union dedicated to student support and representation.
- Benefits: Gain valuable experience, develop skills, and make a difference on campus.
- Other info: Dynamic role with opportunities for personal growth and collaboration.
- Why this job: Empower fellow students and shape their university journey while building your network.
- Qualifications: Passion for student engagement and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
You’ll also support student voice, deliver induction activities, and ensure student feedback is heard and acted on. If you’re interested in running outreach activities, delivering talks to students and supporting Student Reps this is the role for you.
Main Duties and Responsibilities
- Outreach & Engagement
- Lead on the planning and delivery of outreach activity (such as stalls and interactive activities) to promote the Students’ Union (specifically the Academic Experience Team’s) services, helping students understand what support is available to them.
- Build relationships with external charities and organisations, coordinating their involvement in on-campus outreach activity to raise awareness of support services relevant to students.
- Develop creative, inclusive approaches to increase student awareness and participation, particularly among students who may not usually engage.
- Collaborate with the Representation Coordinator, Community Events Team, and School & Student Community Organisers (SCOs) to design and deliver outreach that raises awareness of key academic and student issues, including initiatives for awareness weeks and heritage months.
- Monitor impact by monitoring attendance and engagement, in addition to gathering feedback to understand what worked well and continuously improve future outreach.
- Induction & Student Transition
- Support the Academic Experience Manager in booking and coordinating SU induction talks for the start of each Semester.
- Deliver engaging induction talks and sessions to help new students understand how they can get involved and shape their academic experience.
- Ensure students are aware of key opportunities such as becoming a Student Rep and how to share feedback with the SU.
- Collect feedback on induction sessions and use this to improve content and delivery for future students.
- Student Representation Support
- Support the delivery of Student Representative recruitment & training, helping reps understand their role and how to represent student views effectively.
- Work with Reps throughout the year to keep them engaged, confident, and active in their role, by hosting drop-in sessions and forums.
- Support the administration of Student Representation, helping students share feedback and ensuring it is used to inform improvements.
- Support the planning, organisation and delivery of School Student Forums and attendance at Programme Academic Experience Groups (PAEGs).
- Support the Academic Experience Team with day-to-day administration, including monitoring shared inboxes, responding to student queries, and helping ensure timely communication with Student Representatives.
- Communicating Student Voice
- Work collaboratively with the Marketing Team and Representation Coordinator to develop and deliver regular reporting on student voice activity, including showcasing the impact of work led by Student Reps and SCOs.
- Work in partnership with the Advice and Insight teams to support the effective use of student feedback mechanisms, including:
- Coordinating the collation and organisation of student submissions
- Assisting in the analysis and interpretation of feedback data
- Ensuring timely and meaningful reporting back to students and stakeholders on key themes and outcomes
- Harness and maintain good working relationships with all colleagues across the SU, working as collaboratively as possible on all projects where appropriate.
- Support with the delivery of larger events like Freshers Week, Refreshers Week, the Students’ Union Awards and Elections (this is not an exhaustive list).
- Set high standards of integrity, punctuality, accuracy, politeness, and professionalism. By personal example promote a positive image of the SU and ensure staff provide an excellent customer service.
- Ensure the effective and efficient day to day running of the department.
- Contribute towards the delivery of the SU’s strategic plan.
- Attend conferences, training events and meetings as necessary.
- Build and maintain effective relationships with external stakeholders and providers.
- Undertake individual projects as required for the benefit of Herts students.
- Have a flexible approach to work and undertake any other reasonable duties that may be required, including general administration.
- Keep up to date with relevant local, national, international & sector developments, changes in legislation and good practice.
- Be sensitive when handling confidential information.
- Respect the democratic structure of the SU at all times.
- Abide by the Union Constitution and Union policies and procedures at all times.
- Support with the delivery of the Students’ Union Elections, Bye-Elections and Referenda, ensuring that they are free, fair and accessible to all students.
- Be aware of the department’s impact on the environment and to work within the environmental policies of the SU and the Uni of Herts.
Outreach Coordinator in Hatfield employer: Hertfordshire Students Union
As an Outreach Coordinator at the Students' Union, you will thrive in a vibrant and inclusive work culture that prioritises student engagement and feedback. With ample opportunities for professional growth and collaboration with diverse teams, you will play a crucial role in shaping the academic experience for students while enjoying the benefits of working in a supportive environment located at the heart of the University of Herts. Join us to make a meaningful impact and be part of a community dedicated to empowering students.
Contact Details:
Hertfordshire Students Union Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Outreach Coordinator in Hatfield
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Hertfordshire Students Union.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Hertfordshire Students Union.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Hertfordshire Students Union.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Hertfordshire Students Union. Apply directly through us to stand out!
We think you need these skills to ace Outreach Coordinator in Hatfield
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Hertfordshire Students Union. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Outreach Coordinator, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Hertfordshire Students Union
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Hertfordshire Students Union. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
