At a Glance
- Tasks: Provide vital crisis support at our Nightlight Café and Helpline.
- Company: Join Hertfordshire Mind Network, a leading mental health charity.
- Benefits: Flexible shifts, supportive team, and opportunities for personal growth.
- Other info: Work in a dynamic environment with a focus on community support.
- Why this job: Make a real difference in people's lives during their toughest moments.
- Qualifications: Passion for mental health and strong communication skills.
The predicted salary is between 23400 - 28600 £ per year.
Hertfordshire Mind Network is seeking a key member of the Nightlight Crisis Services staff team in Stevenage. You will participate in a 7-day rota to deliver high-quality crisis support across the Nightlight Café, Helpline, 24/7 Crisis House, and related services, upholding the charity's values.
Based at Stevenage with travel to Watford, Stevenage, Ware and Hatfield as required, you will work with the Service Manager, Team Leads, Coordinators, Support Workers and volunteers to ensure services are delivered effectively.
Crisis Café & Helpline Support Specialist in Stevenage employer: Hertfordshire Mind Network
As a Primary Care Network Service Team Lead, you will join a compassionate and supportive work culture dedicated to making a real difference in the lives of individuals facing mental health challenges. Our organisation prioritises employee growth through continuous training and development opportunities, ensuring you can advance your career while embodying our core values of Hope, Courage, Togetherness, and Responsiveness. Located in a vibrant community, we offer a fulfilling environment where your contributions are valued and recognised, making it an excellent place for meaningful and rewarding employment.
Contact Details:
Hertfordshire Mind Network Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Crisis Café & Helpline Support Specialist in Stevenage
✨Connect Through Professional Networks
Join associations related to therapy and counselling, like the British Association for Counselling and Psychotherapy (BACP). They often have job boards, events, and forums where you can meet potential employers and like-minded professionals. Being active in these spaces can give you a significant edge.
✨Show Up at Local Mental Health Events
Look for workshops, seminars, and conferences focused on mental health in your area. Not only can you learn valuable insights, but you can also network with professionals who might be aware of full-time opportunities, like the ones at Hertfordshire Mind Network. Plus, showing your passion for the field in person can leave a lasting impression.
✨Utilise Online Platforms Tailored to Counselling
Websites like TherapyJobs or Indeed specifically cater to therapy professionals. Make sure to check these regularly for new listings, and consider setting up alerts to stay ahead of the game. Plus, applying directly through these platforms can sometimes give you better visibility.
✨Leverage University Career Services
If you’re recently graduated or still in school, don't forget to tap into your university's career resources. They often have exclusive listings for full-time positions and can help you refine your interview skills. Plus, they might connect you with alumni who’re already working at places like Hertfordshire Mind Network.
We think you need these skills to ace Crisis Café & Helpline Support Specialist in Stevenage
Some tips for your application 🫡
Highlight Your Relevant Qualifications:Make sure to showcase any relevant qualifications you've completed, such as a degree in psychology or counselling certifications. This is super important in the therapy and counselling field, so don’t skip over these details in your CV.
Showcase Your Empathy Skills:In your cover letter, it's essential to demonstrate your empathy and communication skills, which are key in therapy. Share specific examples from your previous experiences where you've effectively helped someone through a tough time—this will make your application stand out.
Demonstrate Your Continued Learning:We love seeing candidates who are committed to ongoing professional development. Mention any workshops, seminars, or additional training you’ve attended recently. This not only boosts your CV but shows your passion for the field.
Personalise Your Application for Hertfordshire Mind Network:Take some time to research Hertfordshire Mind Network and reflect this understanding in your application. Explain why you’re interested in working with them specifically and how your values align with their approach—this personal touch can make all the difference!
How to prepare for a job interview at Hertfordshire Mind Network
✨Show Your Empathy and Communication Skills
In therapy and counselling, it's all about how well you connect with others. Be ready to share examples of how you've demonstrated empathy, active listening, and non-verbal communication in past experiences. Your ability to create rapport with clients is key, so let that shine through!
✨Prepare for Scenario-Based Questions
Expect to face some scenario-based questions that assess your practical skills in dealing with clients. Think of various client situations or challenges you've encountered or could encounter. Practice how you would respond, ensuring you highlight your problem-solving abilities and therapeutic techniques.
✨Highlight Your Continuing Education
Being in a full-time role in therapy means you need to stay updated with the latest techniques and theories. Mention any professional development courses you've taken recently, or plans you have for ongoing education. This shows that you’re committed to growth in your field and eager to help your clients with the best approaches.
✨Finesse Your Personal Statement
In therapy, your personal statement is a chance to showcase who you are beyond your qualifications. Tailor it to not just highlight your credentials but also your passion for helping others. Share personal stories or insights that led you to this profession, reinforcing why you'd be a great fit for Hertfordshire Mind Network's values and approach.
