Peer Support Worker / Group Facilitator
Peer Support Worker / Group Facilitator

Peer Support Worker / Group Facilitator

Full-Time 25233 - 25233 £ / year (est.) No home office possible
Hertfordshire Mind Network

At a Glance

  • Tasks: Support individuals with mental health issues through 1-1 peer support and group facilitation.
  • Company: Join Hertfordshire Mind Network, a leader in mental health support.
  • Benefits: Enjoy 25 days annual leave, health cover, and ongoing training.
  • Why this job: Make a real difference in people's lives while growing your own skills.
  • Qualifications: Personal understanding of mental health, either through lived experience or caring for someone.
  • Other info: Flexible hybrid role with opportunities for career development.

The predicted salary is between 25233 - 25233 £ per year.

Do you want to support people with mental health issues? Are you calm, non-judgemental and able to work effectively with people experiencing distress? Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing? If the answer to all of these is yes, we want to hear from you.

Another exciting role has become available within our Peer Support and Wellbeing Service.

About the Service:

The Peer Support service started 14 years ago, with 2 Wellbeing Centres offering this service. Peer Support alongside our Meeting Places are now offered in all of our Wellbeing Centres across Hertfordshire.

About the Role:

This role will be a hybrid role, combining a 1-1 client peer support caseload, as well as the opportunity of supporting our Meeting Places Groups. Working with the team to offer 1-1 peer support to anyone accessing HMN. The Peer Support service provides tailored support for individuals to support their needs. This includes using different tools and techniques to help an individual improve areas of their life they may be struggling with. Peer Support is based on the recognition that there is no better person to support the path towards recovery than someone who has walked a similar path as that person. To meet client needs, and work to this personalised approach, we do support people out in the community, within their home, as well as in one of our Wellbeing Centres.

The successful candidate will need a personal understanding of mental ill health, either from your own lived experience or by caring for someone with a mental health condition and have awareness of issues in mental health service provision.

We offer:

  • Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 28 days after 5 years employment (plus 8 days Bank Holidays)
  • An additional day of leave each year for your birthday following completion of probation period.
  • Ongoing training relevant to your role.
  • An Employee Assistance Programme.
  • Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is Thursday 30 April 2026. Interviews to be held on Wednesday 6 May 2026 in our Ware Wellbeing Centre. Address will be provided.

Please note: Due to high numbers of expected applicants, we may close this advert early.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

Peer Support Worker / Group Facilitator employer: Hertfordshire Mind Network

Hertfordshire Mind Network is an exceptional employer dedicated to supporting individuals with mental health challenges. With a strong focus on employee wellbeing, we offer generous annual leave, ongoing training, and health cover, fostering a supportive and inclusive work culture that values lived experience. Join us in making a meaningful impact across Hertfordshire while enjoying opportunities for personal and professional growth in a compassionate environment.
Hertfordshire Mind Network

Contact Detail:

Hertfordshire Mind Network Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Peer Support Worker / Group Facilitator

✨Tip Number 1

Get to know the organisation! Research their values and mission, especially around mental health support. This will help you connect your own experiences and values during interviews.

✨Tip Number 2

Practice your storytelling skills. Be ready to share your personal journey with mental health, as it can really resonate with interviewers and show your understanding of the role.

✨Tip Number 3

Network with current or former employees if you can. They can provide insider tips on what the team is looking for and how to stand out in your application.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our mission.

We think you need these skills to ace Peer Support Worker / Group Facilitator

Empathy
Active Listening
Non-judgemental Attitude
Communication Skills
Understanding of Mental Health Issues
Personal Experience of Mental Health
Resilience Building
Group Facilitation
Community Engagement
Adaptability
Problem-Solving Skills
Supportive Approach
Team Collaboration
Crisis Management

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your passion for supporting people with mental health issues shine through. Share personal experiences or insights that connect you to the role and our values of Hope, Courage, Together, and Responsive.

Be Authentic: We want to see the real you! Don’t be afraid to share your lived experiences or how you've supported others in similar situations. Authenticity is key in this role, so let us know what makes you a great fit.

Tailor Your Application: Make sure to tailor your application to the specific role of Peer Support Worker / Group Facilitator. Highlight relevant skills and experiences that align with the job description, especially your understanding of mental health issues.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy to navigate, so you can focus on making your application as strong as possible.

How to prepare for a job interview at Hertfordshire Mind Network

✨Understand the Role

Before your interview, make sure you fully understand what being a Peer Support Worker / Group Facilitator entails. Familiarise yourself with the values of Hope, Courage, Together, and Responsive, as these will be central to your discussions. Think about how your personal experiences align with these values.

✨Showcase Your Lived Experience

If you have personal experience with mental health issues, whether through your own journey or caring for someone else, be ready to share this in a way that highlights your understanding and empathy. This is a key aspect of the role, so don’t shy away from discussing it.

✨Prepare for Scenario Questions

Expect questions that ask how you would handle specific situations involving clients in distress. Prepare examples from your past where you've demonstrated calmness and non-judgemental support. Use the STAR method (Situation, Task, Action, Result) to structure your answers.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready to ask the interviewers. This could be about the training opportunities available or how the team collaborates to support clients. It shows your genuine interest in the role and helps you assess if the organisation is the right fit for you.

Peer Support Worker / Group Facilitator
Hertfordshire Mind Network

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