At a Glance
- Tasks: Lead a team providing 24/7 support for individuals in mental health crises.
- Company: Join Hertfordshire Mind Network, a leader in mental health support.
- Benefits: Enjoy 25 days annual leave, health cover, and ongoing training.
- Other info: Be part of a diverse team committed to supporting mental wellbeing.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Proven management experience in mental health services is essential.
The predicted salary is between 41000 - 42000 € per year.
Do you want to support people with mental health issues in a moment of crisis? If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Services Manager (Nightlight Crisis)
Reference: 346
Salary: £41,000 - £42,000 per annum
Hours: Full time, 37.5 hours per week
Typical working pattern: 10am-6pm or 11am-7pm, with some flexibility required
Contract: Permanent
Reports to: Director of Crisis, Counselling and Children & Young People
Working base: About the Nightlight Crisis Service
Hertfordshire Mind Network (HMN) has been delivering Nightlight, part of Hertfordshire’s crisis alternatives pathway, for the last 8 years. We are proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways. We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our Helpline, Crisis Cafes and 24/7 Crisis House.
We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.
As a senior member of our diverse team, you will work closely with service users in crisis by using a person-centred approach to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.
- Provide 24/7 365 support for individuals experiencing a mental health crisis.
- Increase early access to help for people experiencing a mental health crisis in Hertfordshire, by providing a clear and effective pathway to other services provided by HMN and other third sector and statutory providers.
- Remain a source of independent support for all service users.
- Provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services.
As a member of the HMN Senior Management Team (SMT) and the Service Manager for our Crisis provision across Hertfordshire (Nightlight), you will be leading the total provision of our 24/7 365 week Crisis House, Daylight, Helpline and Crisis Cafés. You will also oversee our A&E Liaison Project, supporting staff operating in A&E to divert individuals into community crisis provision.
Be accountable for achieving KPI’s, data reporting to Commissioners and the wider SMT & CEO, and develop the service using evidence based data, strategic thought & planning.
The successful candidate will be highly proficient manager with proven knowledge, skills and abilities as a leader and manager and have experience of developing and delivering mental health services within a health and social care setting, strong experience of managing the delivery of contracts, working to deadlines and achieving outputs, significant proven knowledge and skills around services working with adults with mental health needs and demonstrable understanding of relevant legislation and policies such as the Data Protection Act, Safeguarding and Protection of Vulnerable Adults, Safeguarding Children and the Mental Health Act and they will have a willingness to travel to locations across Hertfordshire.
Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
An additional day of leave each year for your birthday following completion of probation period.
Ongoing training relevant to your role.
An Employee Assistance Programme.
Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. No agencies please.
Manager - Executive Compensation Services in Hemel Hempstead employer: Hertfordshire Mind Network
Hertfordshire Mind Network is an exceptional employer dedicated to supporting mental health and wellbeing in the community. With a strong focus on employee growth, we offer ongoing training, generous annual leave, and a supportive work culture that embodies our values of Hope, Courage, Togetherness, and Responsiveness. Working in Hertfordshire, you will be part of a diverse team making a meaningful impact, providing vital crisis support 24/7 while enjoying unique benefits such as health cover and an additional day off for your birthday.
StudySmarter Expert Advice🤫
We think this is how you could land Manager - Executive Compensation Services in Hemel Hempstead
✨Tip Number 1
Network like a pro! Reach out to people in the mental health sector, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to mental health support and be ready to discuss how your experience aligns with their mission. Show them you’re not just another candidate!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to crisis management and teamwork. We recommend doing mock interviews with friends or mentors to build confidence and get feedback.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our team at Hertfordshire Mind Network.
We think you need these skills to ace Manager - Executive Compensation Services in Hemel Hempstead
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting mental health shine through. We want to see how you embody our values of Hope, Courage, Togetherness, and Responsiveness in your experiences.
Tailor Your Application:Make sure to tailor your application specifically for the Manager - Executive Compensation Services role. Highlight relevant experiences and skills that align with the job description, so we can see why you're the perfect fit!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences without unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Hertfordshire Mind Network.
How to prepare for a job interview at Hertfordshire Mind Network
✨Know the Values Inside Out
Before your interview, make sure you understand the core values of Hope, Courage, Togetherness, and Responsiveness. Think about how these values resonate with your own experiences and be ready to share specific examples that demonstrate how you've embodied them in your previous roles.
✨Familiarise Yourself with Mental Health Legislation
Given the focus on mental health services, brush up on relevant legislation like the Mental Health Act and the Data Protection Act. Being able to discuss these topics confidently will show your commitment to the role and your understanding of the legal framework surrounding mental health support.
✨Prepare for Scenario-Based Questions
Expect questions that assess your crisis management skills. Prepare by thinking through potential scenarios you might face in this role and how you would handle them. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Showcase Your Leadership Experience
As a senior member of the team, you'll need to demonstrate your leadership capabilities. Be ready to discuss your past management experiences, particularly in developing and delivering mental health services. Highlight any successful projects or initiatives you've led that align with the goals of the Nightlight Crisis Service.
