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For Companies At a Glance
- Tasks: Support individuals with mental health issues during crises and provide holistic support.
- Company: Join Hertfordshire Mind Network, a compassionate team dedicated to mental wellbeing.
- Benefits: Enjoy 25 days annual leave, health cover, and ongoing training opportunities.
- Why this job: Make a real difference in people's lives while promoting resilience and wellbeing.
- Qualifications: Experience in mental health support and a passion for helping others.
- Other info: Dynamic role with opportunities for personal growth and community impact.
The predicted salary is between 26000 - 27000 £ per year.
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we would love to hear from you.
About the Service
The Complex Needs Housing Service works as a multi-disciplinary team with housing teams and Drug and Alcohol Services across District and Borough councils. These teams will be working with individuals who are presenting as homeless and have a number of Complex Needs. The objectives of the Complex Needs Housing Service are to:
- Improve the mental wellbeing of people experiencing mental ill health.
- Increase early access to help for people experiencing mental ill health by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
- Contribute to an improvement in individual mental wellbeing.
- Remain a source of independent support for all clients.
- Reduce the use of police, ASB, tenancy enforcement, housing needs and environmental health services by clients whose primary need is related to mental ill health.
- Reduce the use of crisis services by people experiencing mental ill health without positive outcomes for the individual.
- Provide an assertive outreach approach for clients who are in crisis and/or those that may have complex or multiple needs.
- Work collaboratively within a Multi-Disciplinary Team (MDT) consisting of Change Grow Live (CGL), District and Borough councils, housing teams and other professionals.
About the Role
The purpose of the Hertfordshire Mind Network Community Outreach Worker role is to:
- Provide advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing.
- Address clients presenting to District and Borough councils as homeless and in need of intervention and support with their mental health and housing.
- Ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
- Remain a source of independent support for all clients.
- Embed a person-centred recovery orientated and trauma-informed approach in all aspects of the role.
Benefits
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
- Additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
- Being able to drive and having access to your own vehicle is essential for this role.
Application Details
Closing date for receipt of applications is Tuesday 20th January at 5pm. Interviews will be held on Monday 26th January at our Watford Wellbeing Centre. Please quote reference number 321 when completing your application for this role. No agencies, please.
Equality, Diversity and Inclusion
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. During the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health and create an environment where the sharing of experiences and vulnerabilities is welcomed and work towards breaking down the 'them' and 'us' culture.
Community Outreach Worker (Complex Needs Housing Service) employer: Hertfordshire Mind Network
Contact Detail:
Hertfordshire Mind Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Outreach Worker (Complex Needs Housing Service)
✨Tip Number 1
Get to know the organisation! Research Hertfordshire Mind Network and their values. When you understand what they stand for, you can tailor your approach during interviews to show how you embody those values of Hope, Courage, Togetherness, and Responsiveness.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to mental health. This can give you insider knowledge about the role and help you make a memorable impression when you apply through our website.
✨Tip Number 3
Practice your interview skills! Prepare for common questions related to mental health support and crisis management. Role-play with a friend or use online resources to boost your confidence and ensure you can articulate your experience effectively.
✨Tip Number 4
Follow up after your interview! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision. Remember, we’re rooting for you!
We think you need these skills to ace Community Outreach Worker (Complex Needs Housing Service)
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for supporting people with mental health issues shine through. We want to see how you embody our values of Hope, Courage, Togetherness, and Responsiveness in your own words.
Tailor Your Application: Make sure to tailor your application specifically for the Community Outreach Worker role. Highlight your relevant experience and skills that align with the job description, especially your ability to work with individuals in crisis.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our community at StudySmarter.
How to prepare for a job interview at Hertfordshire Mind Network
✨Know Your Values
Before the interview, take some time to reflect on the values of Hope, Courage, Togetherness, and Responsiveness. Think about how these values resonate with your own experiences and how you can demonstrate them in your answers.
✨Showcase Your Empathy
As a Community Outreach Worker, empathy is key. Prepare examples from your past where you've supported someone in distress or helped individuals facing complex needs. This will show your ability to connect with clients on a personal level.
✨Understand the Role
Familiarise yourself with the objectives of the Complex Needs Housing Service. Be ready to discuss how you can contribute to improving mental wellbeing and providing effective pathways to support for clients experiencing mental ill health.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the multi-disciplinary team approach or how success is measured in this role. It shows your genuine interest and helps you gauge if the role is right for you.