At a Glance
- Tasks: Support individuals with mental health issues during crises and provide holistic support.
- Company: Join Hertfordshire Mind Network, a compassionate team dedicated to mental wellbeing.
- Benefits: Enjoy 25 days annual leave, health cover, and ongoing training opportunities.
- Other info: Flexible working hours and a commitment to inclusivity for all applicants.
- Why this job: Make a real difference in people's lives while building your skills in a supportive environment.
- Qualifications: Experience in mental health support and a valid driving license are essential.
The predicted salary is between 26000 - 27000 € per year.
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
About the Service
The Complex Needs Housing Service works as a multi-disciplinary team with housing teams and Drug and Alcohol Services across District and Borough councils. These teams will be working with individuals who are presenting as homeless and have a number of Complex Needs. The service has been running since 2022 with a dual-district model, however, is now expanding to offer a single district outreach service.
The objectives of the Complex Needs Housing Service are to:
- Improve the mental wellbeing of people experiencing mental ill health.
- Increase early access to help for people experiencing mental ill health by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
- Contribute to an improvement in individual mental wellbeing.
- Remain a source of independent support for all clients.
- Reduce the use of police, ASB, tenancy enforcement, housing needs and environmental health services by clients whose primary need is related to mental ill health.
- Reduce the use of crisis services by people experiencing mental ill health without positive outcomes for the individual.
- Provide an assertive outreach approach for clients who are in crisis and/or those that may have complex or multiple needs.
- Work collaboratively within a Multi-Disciplinary Team (MDT) consisting of Change Grow Live (CGL), District and Borough councils, housing teams and other professionals.
About the Role
The purpose of the Hertfordshire Mind Network Community Outreach Worker role is to:
- Provide advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing.
- Ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
- Remain a source of independent support for all clients.
- Embed a person-centred recovery orientated and trauma informed approach in all aspects of the roles.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is Wednesday 17th June at 5pm. Interviews to be held on Thursday 25th June and Monday 29th June at our Watford Wellbeing Centre.
Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
Locations
Community Outreach Worker (Complex Needs Housing Service) in Borehamwood, Hatfield, St Albans employer: Hertfordshire Mind Network
Hertfordshire Mind Network is an exceptional employer dedicated to supporting individuals with mental health challenges, offering a compassionate and inclusive work environment. With a strong focus on employee wellbeing, we provide generous annual leave, ongoing training opportunities, and health cover after six months of employment, all while fostering a culture of hope, courage, and togetherness. Our commitment to personal and professional growth ensures that you will not only make a meaningful impact in the community but also thrive in your career as part of a multi-disciplinary team.
StudySmarter Expert Advice🤫
We think this is how you could land Community Outreach Worker (Complex Needs Housing Service) in Borehamwood, Hatfield, St Albans
✨Tip Number 1
Get to know the organisation! Research Hertfordshire Mind Network and understand their values of Hope, Courage, Togetherness, and Responsiveness. This will help you align your answers during interviews and show that you're genuinely interested in supporting people with mental health issues.
✨Tip Number 2
Practice your responses to common interview questions. Think about how your experiences relate to the role of a Community Outreach Worker. Use examples that highlight your calmness and non-judgemental approach when dealing with distressing situations.
✨Tip Number 3
Network with current or former employees if you can. They can provide insider tips on what the interviewers are looking for and what it’s really like to work in the Complex Needs Housing Service. Plus, it shows initiative!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and making a difference in the community.
We think you need these skills to ace Community Outreach Worker (Complex Needs Housing Service) in Borehamwood, Hatfield, St Albans
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting people with mental health issues shine through. We want to see how you embody our values of Hope, Courage, Togetherness, and Responsiveness in your own experiences.
Be Specific:Use specific examples from your past work or volunteer experiences that demonstrate your ability to handle complex needs and support individuals in crisis. This helps us understand how you can contribute to our team.
Tailor Your Application:Make sure to tailor your application to the role of Community Outreach Worker. Highlight relevant skills and experiences that align with the job description, so we can see why you're a great fit for our service.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hertfordshire Mind Network
✨Understand the Role
Before your interview, take some time to really understand what a Community Outreach Worker does, especially in the context of supporting individuals with complex needs. Familiarise yourself with the key responsibilities and objectives outlined in the job description, so you can speak confidently about how your skills align with their mission.
✨Embody the Values
The company values of Hope, Courage, Togetherness, and Responsiveness are crucial for this role. Think of specific examples from your past experiences where you've demonstrated these values, especially in challenging situations. This will show that you not only understand their ethos but also live by it.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle crisis situations or work with individuals experiencing distress. Prepare by thinking through potential scenarios you might face in the role and how you would respond. This will help you articulate your thought process and problem-solving skills during the interview.
✨Ask Insightful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
