At a Glance
- Tasks: Supervise library services and engage with the community through outreach activities.
- Company: Join a supportive team at Bishop's Stortford Library.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Permanent position with a focus on collaboration and community engagement.
- Why this job: Make a difference in your community while developing leadership skills.
- Qualifications: Experience in customer service and team supervision is essential.
The predicted salary is between 27694 - 31022 £ per year.
Starting Salary: £27,694, opportunity to progress to £31,022 per annum (pro-rata for part time).
Hours: 18.5 hours – job share.
Location: Bishop's Stortford Library.
Contract: Permanent.
Responsibilities
- Support the delivery of the Inspiring Libraries 10-year strategy.
- Supervise the team at Bishop's Stortford Library, including staff timetabling, training and development.
- Support the Library Manager with statistical and financial data, Health & Safety, and act as senior on duty when required.
- Compile, maintain and provide effective monthly statistical information.
- Actively engage with the delivery and promotion of all frontline services in the library and outreach activities.
Qualifications
Essential
- Experience or knowledge in delivering a high level of customer service and resolving customer queries.
- Ability to supervise a team using collaboration and delegation to achieve aims.
- Excellent time management and organisational skills, managing workloads and supervisory responsibilities methodically.
- Skills to support maintaining Health & Safety, Property, and training requirements in the workplace.
Desirable
- Reliable and flexible team player willing to engage with the full range of services, activities and events that libraries offer.
Requirements
- Applicants must be resident in the UK with established proof of right to work; sponsorship is not available.
- Level 7 role.
- English fluency: the ability to converse at ease with members of the public and provide advice in accurate spoken English is essential.
EEO Statement
Disability Confident employer – guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. All candidates meet EEO statutory rights and do not face discrimination on the basis of disability, race, gender, religion, etc.
Contact
Elizabeth Basey, Library Manager
Part-Time Library Services Supervisor Frontline & Outreach employer: Hertfordshire Local Area Partnership
As a part-time Library Services Supervisor at Bishop's Stortford Library, you will join a supportive and inclusive work culture that values professional development and community engagement. With a commitment to the Inspiring Libraries strategy, we offer opportunities for growth and progression within a dynamic team dedicated to delivering exceptional customer service and outreach activities. Enjoy the benefits of a permanent contract, competitive salary, and the chance to make a meaningful impact in your local community.
Contact Details:
Hertfordshire Local Area Partnership Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Library Services Supervisor Frontline & Outreach
✨Tip Number 1
Get to know the library and its services inside out! Familiarise yourself with the Inspiring Libraries strategy and think about how you can contribute. This will help you stand out during interviews.
✨Tip Number 2
Show off your customer service skills! Prepare examples of how you've resolved queries or improved service in previous roles. We want to see that you can handle the frontline challenges with ease.
✨Tip Number 3
Brush up on your team supervision skills. Think about times when you've successfully collaborated or delegated tasks. We love candidates who can lead a team effectively while keeping morale high!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen and tech-savvy, which is always a bonus in today’s job market.
We think you need these skills to ace Part-Time Library Services Supervisor Frontline & Outreach
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in customer service and team supervision. We want to see how your skills align with the responsibilities of the Library Services Supervisor role.
Showcase Your Organisational Skills:Since time management is key for this position, give examples of how you've effectively managed workloads or supervised teams in the past. We love seeing real-life scenarios that demonstrate your abilities!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your passion for libraries and community engagement shines through.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Hertfordshire Local Area Partnership
✨Know Your Library Services
Familiarise yourself with the Inspiring Libraries 10-year strategy and the specific services offered at Bishop's Stortford Library. This will show your genuine interest in the role and help you discuss how you can contribute to their goals.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about situations where you've resolved queries or handled difficult customers, as this will demonstrate your ability to manage frontline services effectively.
✨Team Supervision Experience
Be ready to talk about your experience in supervising a team. Highlight instances where you've successfully delegated tasks, trained staff, or managed schedules. This will reassure them that you can lead the team at the library.
✨Health & Safety Knowledge
Brush up on your knowledge of Health & Safety regulations relevant to libraries. Be prepared to discuss how you would maintain a safe environment for both staff and visitors, as this is a key responsibility in the role.
