At a Glance
- Tasks: Lead a team to deliver high-quality support and ensure compliance with standards.
- Company: Join a supportive organisation dedicated to making a difference in people's lives.
- Benefits: Flexible hours, no weekend work required, and opportunities for professional development.
- Other info: Disability Confident employer; guaranteed interview for applicants disclosing a disability.
- Why this job: Make a real impact while developing your leadership skills in a rewarding environment.
- Qualifications: NVQ Level 3 in care or equivalent; strong communication skills and experience with disabilities.
The predicted salary is between 30000 - 40000 £ per year.
Overview
As a team leader, you will oversee the work of the whole team and ensure they deliver high quality support to people using our service, in partnership with other professionals and agencies.
You may work direct support shifts as part of the induction process and, if needed, from time to time to observe practice, coach, and mentor the team.
Responsibilities
- Formally supervise staff, administer medication, assist with compiling the rota, support with training and sickness management, and take on a key role such as health and safety co-ordinator or medication co-ordinator.
- Work flexibly within the service; this role does not require working on bank holidays or weekends, though weekend work may be rewarded with a day off in lieu during the week.
- Complete waking night checks a couple of times during the year.
- Promote good practice and consistently high standards of support by providing formal supervision in line with organisational policies and procedures to nominated junior staff.
- Participate in improving the quality of the service by developing robust support plans, implementing them, and reviewing them regularly; complete audit processes to continually improve the service experience for the people we support.
- Lead the team to ensure compliance with local and national quality standards, and ensure this is recorded and evidenced.
- Work in partnership with professionals including social workers (including hospital social workers), GPs, health support services (physiotherapists, speech and language therapists, district nurses), and families.
Qualifications and requirements
- NVQ, QCF or RQF Level 3 qualification (or equivalent) in care is essential; encouraged to undertake an RQF Level 4 qualification.
- Strong written and verbal communication skills; ability to liaise with social workers, families, and other professionals.
- Experience working with people with disabilities; knowledge of safeguarding and CQC standards.
- Ability to reflect on experiences and practice to build professional relationships and understand the needs and rights of disabled adults.
- Awareness of risks and strategies to minimise them to safeguard colleagues and those supported.
- Desirable: experience in conflict resolution, budget management, and decision-making under pressure.
- Driving licence and access to a vehicle.
- UK residence with established right to work documentation; sponsorship not available for this role.
- Disability Confident employer; interview guaranteed for applicants disclosing a disability and meeting minimum criteria.
- Safeguarding and language
- This role requires a Disclosure & Barring Service (DBS) check.
- The ability to converse in fluent English is essential; for sign language users, provision of an English-speaking sign language interpreter will be required.
- Additional information
Further information about the legal requirements can be found here.
LGR is one of the biggest changes we will face in a generation.
It will reshape how we work and how services are organised and gives us a real opportunity to build something better.
- To find out more, visit
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Team Leader employer: Hertfordshire County Council
Hertfordshire County Council is an excellent employer, offering a supportive work culture that values collaboration and professional growth. With competitive salaries, hybrid working options, and a commitment to employee development, this role in Stevenage provides a unique opportunity to make a meaningful impact in pensions governance while enjoying a balanced work-life environment.
Contact Details:
Hertfordshire County Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Hertfordshire County Council.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Hertfordshire County Council!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Hertfordshire County Council, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Hertfordshire County Council or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Hertfordshire County Council:Before hitting send, make sure to tailor your application specifically to Hertfordshire County Council! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Hertfordshire County Council
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
