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- Tasks: Carry out maintenance tasks and ensure tidy public areas on residential sites.
- Company: Join a leading local authority's Gypsy & Traveller service.
- Benefits: Competitive pay, supportive team, and opportunities for skill development.
- Why this job: Make a real difference in the community while gaining hands-on experience.
- Qualifications: Full driving licence and excellent customer service skills required.
- Other info: Dynamic role with varied tasks and potential for career growth.
The predicted salary is between 30000 - 42000 £ per year.
Main base is Stevenage, although your day will be planned around the needs of the sites. We are a county wide service. As well as the store at Head Office, each gypsy and traveller site has an equipped site office where you can prepare for your day and access materials needed.
Work is varied - carrying out fence repairs, plumbing fixtures to maintaining brick work and pre planned maintenance. Maintaining tidiness in public areas, and to encourage tenants to keep their plots presentable.
Responsibilities- Required to take the on-call phone one week in every eight as part of our out of hours service. The out of hours cover a 7 day week and are: 16:00pm - 08:00am Monday to Friday and 24 hours a day on Saturday and Sunday.
- Carrying out reactive/emergency maintenance as well as planned improvements on our residential sites.
- Carry out maintenance tasks including fence repairs, plumbing fixtures, brick work, and general upkeep of public areas.
- Ensure tidiness of public areas and encourage tenants to keep their plots presentable.
- Maintain records of general maintenance skills and experience.
- A full manual driving licence.
- Excellent customer service skills.
- Highly developed interpersonal and communication skills.
- Good record keeping skills.
- Ability to work under pressure.
- Organisational skills / Time management.
- A building qualification in either Electrical, Plumbing or Carpentry.
- Competent with Microsoft IT packages to manage training records, emails and electronic calendar.
We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. Proud member of the Disability Confident employer scheme.
Join our highly regarded Gypsy & Traveller service within a leading local authority. We are a busy operational team that works on a range of maintenance projects for our tenants, who live on our 10 residential sites across Hertfordshire. Our team makes a real difference to our tenants by providing a maintenance service to their plot, the sanitary facilities and surrounding areas.
Site Officer in Stevenage employer: Hertfordshire County Council
Contact Detail:
Hertfordshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Officer in Stevenage
✨Tip Number 1
Get to know the company! Research our Gypsy & Traveller service and understand what we do. This will help you tailor your conversations during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to maintenance services. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for practical assessments! Since the role involves hands-on tasks like plumbing and fence repairs, brush up on your skills. We want to see how you tackle real-life scenarios, so practice makes perfect!
✨Tip Number 4
Don’t forget to showcase your customer service skills! In this role, you'll be interacting with tenants regularly. Share examples of how you've handled difficult situations or improved customer satisfaction in the past.
We think you need these skills to ace Site Officer in Stevenage
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in maintenance and customer service. We want to see how your skills match the needs of our Gypsy & Traveller service, so don’t hold back on showcasing your handy work!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about this role and how you can contribute to maintaining our sites. Keep it friendly and professional – we love a personal touch!
Show Off Your Skills: Don’t forget to mention any qualifications or skills that relate to plumbing, electrical work, or carpentry. If you’ve got experience with Microsoft IT packages, let us know! We value good record-keeping and communication.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Hertfordshire County Council
✨Know Your Stuff
Familiarise yourself with the specific maintenance tasks mentioned in the job description, like fence repairs and plumbing. Be ready to discuss your experience with these tasks and how you can apply your skills to keep the sites in top shape.
✨Show Off Your People Skills
Since excellent customer service and communication are key, think of examples where you've successfully interacted with tenants or clients. Highlight how you’ve encouraged others to maintain their spaces and how you handle difficult situations.
✨Be Organised
Demonstrate your organisational skills by discussing how you manage your time and keep records. Bring up any tools or methods you use to stay on top of maintenance schedules and documentation, especially if you're familiar with Microsoft IT packages.
✨Prepare for On-Call Scenarios
Since you'll be taking the on-call phone, think about how you would handle emergency maintenance situations. Prepare a few scenarios where you had to think on your feet and resolve issues quickly, showing that you can work well under pressure.