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- Tasks: Lead a dynamic team supporting young people in their transition to adulthood.
- Company: Hertfordshire County Council, dedicated to empowering youth through innovative services.
- Benefits: Competitive salary, career development, and the chance to make a real difference.
- Why this job: Shape the future of young people while working in a fast-paced, rewarding environment.
- Qualifications: JNC qualified or Level 6 Careers Guidance qualified with strong leadership skills.
- Other info: Join a supportive team committed to high performance and community impact.
The predicted salary is between 61443 - 68775 £ per year.
Starting Salary: £61,443 progressing to £68,775 per annum
Hours: 37 per week
Contract Type: Permanent
Directorate: Childrens Services
About The Team
Our vision is to meet the needs of young people who face challenges in education, their community or home life, to ensure a successful transition to adulthood. Hertfordshire County Council Services for Young People (SfYP) supports young people to achieve their potential by delivering high-quality youth work, careers education, information, advice and guidance, as well as work-related learning and work experience opportunities. We review and maintain Education, Health and Care Plans (EHCPs) for young people aged 16 and over, ensuring they receive the support they need post year 11. The service works in schools, colleges, community venues and young people’s centres, using a variety of approaches and methods during the day, evenings and weekends.
About The Role
Responsible for a multi-disciplinary team of Careers Education IAG Advisers, Youth Workers, EHCP Coordinators, Employment Training Advisers, and other professionals across Stevenage and North Herts. You will have strong recent and relevant operational performance management experience and skills and a proven track record of developing a culture of high performance and achievement, at pace. As a member of the senior leadership team, you will have countywide strategic lead responsibilities for one or more service priority areas. In addition to core funded work, the team delivers contracted services in schools and colleges such as careers guidance and work-related learning. You will be required to show strong leadership; be innovative, flexible, motivational, have good attention to detail, work at speed, and can engage and negotiate with a wide range of partners from schools / colleges, employers / businesses, district / borough councils, the voluntary sector, other education providers and elected members.
About You
- Essential:
- JNC qualified or Level 6 Careers Guidance qualified.
- Strong leadership and current successful operational performance management experience.
- Thrive in a fast-moving multidisciplinary environment - successfully achieving deadlines, at pace.
- Full driving Licence and daily access to a vehicle.
- ICT competent including data and performance analysis.
We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. This job role is within the Community Services, level COM14 job profile.
To hear more about this opportunity please contact headofsfyp@hertfordshire.gov.uk for an informal discussion about the role.
Interview Date: 14th January 2026
Benefits of working for us
How to apply
As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.
Additional information
- Disability Confident: We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.
- Safeguarding: This role has been identified as requiring a Disclosure & Barring Service (DBS) check.
- Driving Required: You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.
- English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.
Service Manager for Services for Young People in Stevenage employer: Hertfordshire County Council
Contact Detail:
Hertfordshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager for Services for Young People in Stevenage
✨Tip Number 1
Network like a pro! Reach out to your connections in the youth services sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by researching the latest trends in youth services. Show us you’re not just passionate but also knowledgeable about the challenges young people face today. This will set you apart from the crowd!
✨Tip Number 3
Don’t underestimate the power of a follow-up! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your skills and experiences directly to us. Plus, it gives you a chance to highlight how you can contribute to our mission of supporting young people.
We think you need these skills to ace Service Manager for Services for Young People in Stevenage
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Service Manager for Services for Young People. Highlight your leadership experience and operational performance management skills, as these are key for us.
Showcase Relevant Experience: In your application, include specific examples that demonstrate how you've thrived in fast-paced environments. We want to see how you've successfully managed teams and achieved results under pressure.
Craft a Compelling Covering Paragraph: Use the short covering paragraph to give us a snapshot of your skills and experiences. This is your chance to stand out, so make it engaging and relevant to the job description!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Hertfordshire County Council
✨Know Your Stuff
Make sure you’re well-versed in the specifics of the role and the services provided for young people. Familiarise yourself with Hertfordshire County Council's mission and values, and be ready to discuss how your experience aligns with their goals.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, especially in a multi-disciplinary environment. Think about times when you've motivated a team or driven performance improvements, as these will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, such as engaging with schools or negotiating with partners. Practise your responses to demonstrate your problem-solving skills and ability to work under pressure.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, current challenges, and future projects. This shows your genuine interest in the role and helps you assess if the position is the right fit for you.