At a Glance
- Tasks: Lead and mentor a team while ensuring efficient waste management and customer service.
- Company: Join Hertfordshire County Council, dedicated to a cleaner, greener environment.
- Benefits: Competitive salary, training opportunities, and a supportive work culture.
- Other info: Enjoy a dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong customer service skills and ability to manage a team.
The predicted salary is between 27231 - 28547 £ per year.
Starting Salary: £27,231 progressing to £28,547
Hours: 40
Location: Hertfordshire - Elstree & Letchworth
Contract Type: Permanent
Directorate: Growth & Environment
About the Team
Hertfordshire County Council is made up of over 8500 talented, passionate, and caring individuals across Adult Care Service, Child Care Service, Community Protection, Environment & Transport, Public Health, Central Resources, and Sustainable Growth. At HCC we are committed to working towards a cleaner, greener environment for all, providing healthy and fulfilling lives for all residents, sustainable responsible growth in our county, and excellent council services for all.
Goals
- A cleaner greener environment for all
- Providing healthy and fulfilling lives for all of our residents
- Sustainable, responsible growth in our county
- Excellent council services for all
About the Role
As a Senior Site Operative you will be:
- Acting as the Senior Operative on site, instructing and mentoring operatives when the Site Manager is on leave
- Responsible for the safe opening and closing of the site
- Managing all documentation for the site both paper form and computerised in the site manager's absence
- Showing and helping service users put their waste in the correct areas as appropriate
- Checking permits for vans and trailers and checking for certain types of waste
- Ensuring that the waste streams do not get mixed up
- Maintaining a clean and tidy work environment
- Looking for ways to improve customer service and recycling rates
- Compacting waste through use of JCB's and compactors (training provided)
- Managing and implementing trials for new waste streams and improvements to the service
- Being a part of the staff engagement group
Qualifications
- Proven track record of delivering excellent customer service
- Strong interpersonal skills and confidence advising residents on waste disposal
- Ability to remain calm under pressure, work safely, and follow procedures
- Capability to maintain high service levels in all weather conditions
- Experience working under prolonged periods of sustained physical effort
- Ability to support and manage a team of operatives
- First Aider and Fire Marshal on site
- All training provided including First Aid, Fire Marshall, Manual Handling and Plant
We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.
This job role is within the Operational Services, level OPS5 job profile.
Senior Recycling Operative in Stevenage employer: Hertfordshire County Council
Hertfordshire County Council is an exceptional employer, dedicated to fostering a cleaner, greener environment while providing meaningful services to the community. With a strong emphasis on employee growth and development, staff are encouraged to engage in training opportunities, including First Aid and Fire Marshall courses, all within a supportive and collaborative work culture. Located in the vibrant areas of Elstree and Letchworth, employees benefit from a fulfilling role that directly impacts the well-being of residents and contributes to sustainable growth in the county.
Contact Details:
Hertfordshire County Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Recycling Operative in Stevenage
✨Tip Number 1
Network like a pro! Reach out to people in the recycling and waste management sector. Attend local events or join online forums to connect with others who can give you insights or even refer you to opportunities.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and team management. Think about your past experiences and how they relate to the role of a Senior Site Operative. We want you to shine!
✨Tip Number 3
Show your passion for sustainability! When you get the chance, talk about your commitment to a cleaner environment and how you can contribute to improving recycling rates. It’s all about aligning with their goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Senior Recycling Operative in Stevenage
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Senior Recycling Operative role. Highlight your customer service experience and any relevant qualifications, like First Aid or Fire Marshal training.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about recycling and how you can contribute to a cleaner, greener environment. Share specific examples of your past experiences that relate to the job description.
Show Off Your Team Spirit:Since this role involves mentoring and managing a team, emphasise your interpersonal skills and any leadership experience. We want to see how you can support and motivate others on site!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and keep track of it during the hiring process.
How to prepare for a job interview at Hertfordshire County Council
✨Know Your Waste Management
Familiarise yourself with the principles of waste management and recycling. Understand the different waste streams and how they should be handled. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight situations where you advised residents or resolved issues, as this is crucial for the Senior Site Operative role.
✨Demonstrate Leadership Qualities
Since you'll be mentoring operatives, think of instances where you've taken on a leadership role. Discuss how you managed a team or guided others, especially in challenging situations, to showcase your capability to lead effectively.
✨Stay Calm Under Pressure
Be ready to discuss how you handle stressful situations. The role requires maintaining high service levels in all weather conditions, so share specific examples of how you've remained calm and followed procedures during tough times.
