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- Tasks: Lead a dynamic team providing vital support to children and families with SEND.
- Company: Join a passionate team dedicated to empowering families in Hertfordshire.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Why this job: Make a real difference in the lives of children and young people with SEND.
- Qualifications: Degree-level education or equivalent experience in SEND services required.
- Other info: Opportunity for career growth and to champion equality and inclusion.
The predicted salary is between 48226 - 53460 £ per year.
Starting Salary: £48,226 progressing to £53,460 per annum
Hours: 37 hours per week
Base Location: Stevenage
Contract Type: Permanent
Directorate: Children’s Services
Responsibilities
- Lead and supervise the operational team, ensuring high-quality, impartial advice and support is provided.
- Act as Deputy to the Service Manager, providing leadership in their absence.
- Work with the Manager to drive service development and improvement, including policy updates and resource creation.
- Represent SENDIASS at strategic meetings and multi-agency forums.
- Oversee the design and delivery of training for families and professionals.
- Monitor and evaluate service trends and data to inform local SEND improvement work.
- Promote equality, diversity, and inclusion.
About The Team
We provide impartial and confidential information, advice, and support to children and young people with SEND, and their parents and carers. We’re here to help families navigate the world of SEND with confidence, understand their rights, make informed choices, and feel empowered when making decisions about education, health, and social care. We work closely with families, schools, the local authority, and other agencies to strengthen engagement, encourage positive communication, and promote collaboration. Above all, we’re committed to making our service accessible, inclusive, and responsive to the needs of our local community, championing independence, equality, and the best possible outcomes for children and young people.
About The Role
We’re looking for a dynamic and experienced Deputy Manager to join our SENDIASS team in Hertfordshire. This is a fantastic opportunity to play a key role in shaping and delivering a high-quality, impartial, and confidential service that empowers families and supports positive outcomes.
As SENDIASS Deputy Manager, you’ll provide expert leadership and operational oversight to ensure the service meets its statutory duties under the Children and Families Act 2014, the SEND Code of Practice (2015), and National Minimum Standards for SENDIAS Services (2018). Working closely with the Service Manager, you’ll contribute to strategic planning, policy development, and continuous service improvement. You’ll also help build strong partnerships with schools, local authorities, and voluntary organisations to ensure the service remains accessible, impartial, and responsive to the needs of children, young people, and their families.
What You’ll Do
- Lead and supervise the operational team, ensuring high-quality, impartial advice and support is provided.
- Act as Deputy to the Service Manager, providing leadership in their absence.
- Work with the Manager to drive service development and improvement, including policy updates and resource creation.
- Represent SENDIASS at strategic meetings and multi-agency forums.
- Oversee the design and delivery of training for families and professionals.
- Monitor and evaluate service trends and data to inform local SEND improvement work.
- Promote equality, diversity, and inclusion.
About You
Essential:
- Educated to degree-level and/or equivalent SEND professional experience.
- Experience in managing or supervising teams, driving performance, and supporting staff development within SEND services or a related field.
- Experience in service development, strategic planning, and effective stakeholder engagement.
- Excellent communication, interpersonal, and organisational skills, with the ability to influence at all levels.
- Ability to analyse data, oversee the development of high-quality reports, and manage competing priorities under pressure.
- Ability to travel independently.
Desirable:
- Strong understanding of SEND legislation, statutory guidance.
- Evidence of ongoing professional development in SEND or related fields (e.g., leadership, management, business improvement).
- Experience in business improvement or service transformation initiatives.
- Familiarity with digital platforms and tools for service delivery and engagement.
We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.
This job role is within the Community Services, level COM12 job profile.
How to apply
To hear more about this opportunity please contact Karen Edwards (karen.edwards@hertssendiass.org.uk) for an informal discussion about the role.
Interview Date: 25th Feb - Face to Face; Stevenage office.
Benefits & Additional Information
- Disability Confident: We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.
- Safeguarding: This role has been identified as requiring a Disclosure & Barring Service (DBS) check.
- Driving Required: You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.
- English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.
SENDIASS Deputy Manager in Stevenage employer: Hertfordshire County Council
Contact Detail:
Hertfordshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SENDIASS Deputy Manager in Stevenage
✨Tip Number 1
Network like a pro! Reach out to your connections in the SEND sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by researching the latest trends in SEND services. Show us you’re not just passionate but also knowledgeable about the field. Bring your A-game and be ready to discuss how you can contribute to our mission!
✨Tip Number 3
Practice makes perfect! Get a friend or mentor to do mock interviews with you. This will help you feel more confident and articulate when it comes to discussing your experience and how it aligns with the SENDIASS role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace SENDIASS Deputy Manager in Stevenage
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the SENDIASS role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Leadership Skills: As a Deputy Manager, you'll need to demonstrate your leadership abilities. Share specific examples of how you've led teams or projects in the past, and how that experience can benefit our SENDIASS team.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Hertfordshire County Council
✨Know Your SEND Legislation
Make sure you brush up on the Children and Families Act 2014 and the SEND Code of Practice (2015). Being able to discuss these in detail will show your understanding of the legal framework that underpins the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams or projects in the past. Highlight your experience in managing performance and supporting staff development, as this is crucial for the Deputy Manager position.
✨Demonstrate Your Communication Prowess
Think about instances where you've effectively communicated with various stakeholders, from families to local authorities. Be ready to share how you’ve influenced decisions and fostered collaboration.
✨Be Data Savvy
Since monitoring service trends and evaluating data is part of the job, come prepared to discuss how you've used data to inform service improvements in previous roles. This will show your analytical skills and ability to manage competing priorities.
