At a Glance
- Tasks: Manage client accounts and resolve queries in a supportive team.
- Company: Hertfordshire County Council, committed to community welfare.
- Benefits: Hybrid working model, competitive salary, and career progression.
- Other info: Permanent position with a friendly and empathetic work environment.
- Why this job: Make a difference in people's lives while developing your finance skills.
- Qualifications: Strong communication skills and experience in credit control.
The predicted salary is between 31537 - 34434 £ per year.
Hertfordshire County Council is seeking a Finance Officer based in Stevenage with a hybrid working model of 2 days in the office and 3 days at home. This permanent position offers a starting salary of £31,537, progressing to £34,434 pro-rata for part-time.
You will manage client accounts, communicate effectively to resolve queries, and work within the Central Debt Team to recover outstanding care charges.
The ideal candidate will possess strong communication skills and experience in credit control, demonstrating empathy while discussing financial matters.
Finance Officer — Care Charges & Debt Recovery (Hybrid) in Stevenage employer: Hertfordshire County Council
Hertfordshire County Council is an excellent employer, offering a supportive work culture that values employee well-being and professional growth. With a hybrid working model, employees enjoy the flexibility of balancing their work and personal lives while contributing to meaningful community services in Stevenage. The council provides opportunities for career advancement and fosters a collaborative environment where every team member's contribution is valued.
Contact Details:
Hertfordshire County Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Finance Officer — Care Charges & Debt Recovery (Hybrid) in Stevenage
✨Tip Number 1
Network like a pro! Reach out to people in the finance sector, especially those who work in care charges or debt recovery. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by brushing up on your communication skills. Since you'll be resolving queries and discussing sensitive financial matters, practice how to convey empathy and clarity in your responses.
✨Tip Number 3
Showcase your experience in credit control during interviews. Be ready to share specific examples of how you've successfully managed client accounts and resolved issues in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Finance Officer — Care Charges & Debt Recovery (Hybrid) in Stevenage
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in credit control and managing client accounts. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Finance Officer role and how your strong communication skills can help resolve queries effectively. Let us know what makes you the perfect fit!
Showcase Your Empathy:Since this role involves discussing sensitive financial matters, it’s important to demonstrate your ability to handle these conversations with empathy. Share examples from your past experiences where you’ve successfully navigated similar situations.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Hertfordshire County Council
✨Know Your Numbers
Make sure you brush up on your financial knowledge, especially around credit control and debt recovery. Be prepared to discuss specific examples from your past experience where you've successfully managed client accounts or resolved financial queries.
✨Show Your Empathy
Since the role involves discussing sensitive financial matters, think about how you can demonstrate empathy during the interview. Prepare scenarios where you've handled difficult conversations with clients, showing that you can balance professionalism with compassion.
✨Familiarise Yourself with the Council's Values
Research Hertfordshire County Council’s values and mission. During the interview, align your answers with these values to show that you’re not just a fit for the role, but also for the organisation's culture.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the position is right for you. Consider asking about the team dynamics within the Central Debt Team or how success is measured in this role.
