At a Glance
- Tasks: Lead engaging programmes and support individuals to live fulfilling lives.
- Company: Hertfordshire County Council, a supportive and innovative local authority.
- Benefits: Opportunities for development, positive work environment, and making a real difference.
- Other info: Join a collaborative team dedicated to high-quality, person-centred care.
- Why this job: Empower individuals and promote independence in a rewarding, hands-on role.
- Qualifications: Experience as a Day Service Support Worker and RQF Level 2 award.
The predicted salary is between 24000 - 28000 £ per year.
Are you an experienced Day Service Support Worker wanting to progress whilst supporting people to live their best lives? You will play a key role across our Day Centres in Hertfordshire, supporting individuals to live fulfilling, active, and connected lives.
Main duties of the job
- Lead and shape inspiring daily programmes, ensuring activities are engaging, inclusive, and responsive to the needs of those who attend.
- Communicate any updates clearly with senior staff and managers, using a positive risk approach to create innovative opportunities that empower individuals and promote independence.
- Develop and deliver personalised support plans, tailored to each individual's needs and aspirations.
- Work collaboratively to build strong partnerships with families, health professionals, social workers, and other agencies, while acting as a dedicated link worker for named individuals.
- Take responsibility for medication duties, including safe administration and accurate recording.
- Support and supervise junior staff in carrying out these tasks, helping to maintain high standards of care and professionalism.
About us
Hertfordshire County Council is a forward-thinking and supportive local authority, committed to improving the lives of the people who live and work in Hertfordshire. We deliver a wide range of essential services to our communities, including social care, education, public health, and infrastructure.
With a strong focus on innovation, inclusion, and collaboration, we work alongside partners and local organisations to provide high-quality, person-centred services. We are dedicated to supporting our staff to thrive, offering a positive working environment, opportunities for development, and the chance to make a real difference every day.
Job responsibilities
As a Senior Support Officer within our Day Services, you will play a vital role in delivering high-quality, person-centred care and support to individuals accessing our services. This is a hands-on and rewarding role where you will lead by example, ensuring that those who attend our centres are supported to achieve their goals, maintain independence, and enjoy meaningful daily experiences.
You will take the lead in planning and delivering creative and inclusive activity programmes that reflect the interests, needs, and aspirations of the people we support. Using a positive risk-taking approach, you will help individuals build confidence, develop skills, and remain active members of their community.
A key part of the role involves working closely with service users, their families, and professionals such as social workers and health practitioners to develop and review tailored support plans. As a named link worker, you will build strong, trusting relationships and act as a consistent point of contact, ensuring continuity of care and support.
You will also take on additional responsibilities as a senior member of the team, including supporting, guiding, and supervising junior staff, promoting best practice, and ensuring high standards are maintained across the service. This includes overseeing medication administration, contributing to safeguarding practices, and helping to create a safe, positive, and inclusive environment for everyone.
This role is ideal for someone who is passionate about making a difference, confident in taking the lead, and committed to delivering compassionate, person-centred support within a collaborative team.
Person Specification
Experience
You need to have experience as a Day Service Support Worker for this role and to hold an RQF Level 2 award or equivalent; we will support you with all additional training you need.
Our services require supporting individuals with personal care including bathroom support, mobility aids, and dietary needs (training provided). This includes the use of moving and handling equipment, so it's important that you're physically capable of performing these tasks safely and effectively.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Day Service Senior Support Workers in Stevenage employer: Hertfordshire County Council
Hertfordshire County Council is an exceptional employer, dedicated to fostering a supportive and innovative work environment for its staff. With a strong emphasis on professional development and collaboration, employees are empowered to make a meaningful impact in the lives of individuals within the community. The council's commitment to inclusion and high-quality care ensures that as a Senior Support Worker, you will not only thrive in your role but also contribute to creating fulfilling experiences for those you support.
Contact Details:
Hertfordshire County Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Day Service Senior Support Workers in Stevenage
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Hertfordshire County Council.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Hertfordshire County Council!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Hertfordshire County Council, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Hertfordshire County Council or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Day Service Senior Support Workers in Stevenage
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Hertfordshire County Council:Before hitting send, make sure to tailor your application specifically to Hertfordshire County Council! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Hertfordshire County Council
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
