At a Glance
- Tasks: Lead a dynamic team to deliver top-notch business support services.
- Company: Join a forward-thinking organisation dedicated to supporting Hertfordshire residents.
- Benefits: Competitive salary, hybrid work options, and opportunities for career growth.
- Other info: Be part of a supportive team with over 400 colleagues driving impactful services.
- Why this job: Make a real difference in the community while developing your leadership skills.
- Qualifications: Experience in admin roles, strong organisational skills, and team management experience.
The predicted salary is between 34434 - 37280 £ per year.
Starting Salary: £34,434 (progress to £37,280)
Hours: 37
Location: Stevenage/Hybrid
Contract Type: Permanent
Directorate: Resources
About the Team
Do you enjoy working in a fast‑paced environment, supervising a small team to provide an excellent business support service? Do you thrive as a team‑player and enjoy using your initiative to work independently? Our Business Support Service is looking for highly motivated, enthusiastic, and organised managers who can supervise a team to ensure a high level of administrative support to our departments. Our Business Support Service is a centralised unit delivering coordinated, consistent, high‑quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to residents. You’ll be part of a central Business Support Service with more than 400 colleagues, supporting our departments to deliver critical services to residents of Hertfordshire.
About the Role
- Be responsible for managing a small team to deliver Business Support activities and quality‑assure their work
- Allocate work within the team based on requests from the Directorate or line manager
- Proactively solve issues within the team, especially related to resource allocation and demand management, and elevate as needed
- Support complex Business Support activities for the Directorate, particularly cross‑council tasks, leveraging experience and knowledge
- Support career development of Senior Support Officers and Support Officers
- Line manage both Senior Support Officers and Support Officers
About You
Essential:- Extensive experience of working in an administrative or support role, strong knowledge of business support activities
- Excellent organisational and multitasking skills
- Strong communication and interpersonal abilities
- Ability to develop good working relationships and support staff effectively
- Proficiency in Microsoft Office Suite and other relevant software
- Experience working as part of a team in a fast‑paced environment
- Proven track record of establishing and improving business processes
- Ability to plan own work over short timescales, use initiative to work independently
- Strong numeracy and literacy skills plus broad experience in area of expertise
- Enthusiasm and pride in your work are qualities we welcome
- Used to working to tight deadlines with high accuracy in written correspondence
- Recognised vocational qualification or degree
- Experience in the administration of meetings and taking notes/actions
- Previous experience supervising a team of administrative staff or setting longer‑term work priorities within a defined team
- Understanding of HR processes and procedures
How to Apply
Upload your most recent CV, ensure it includes employment history and training/qualifications. Include a short covering paragraph outlining your relevant experience and specify the vacancy you are interested in.
Additional Information
Disability Confident: We are a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria.
English Fluency: Ability to converse at ease and provide advice in accurate spoken English is essential. For those using a signed language, a sign language interpreter will be required. We are not able to offer sponsorship at this time for this role.
This job role is within the Business Support Services, level 9 job profile.
Business Support Supervisor in Stevenage employer: Hertfordshire County Council
As a Business Support Supervisor at our centralised unit in Stevenage, you will be part of a dynamic team dedicated to delivering high-quality administrative support across various departments. We pride ourselves on fostering a collaborative work culture that values initiative and teamwork, while also providing ample opportunities for career development and progression within the organisation. With a commitment to supporting our community and a focus on employee well-being, we offer a rewarding environment where your contributions truly make a difference.
Contact Details:
Hertfordshire County Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Supervisor in Stevenage
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Business Support Supervisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research common questions for supervisory roles and practice your answers. We want you to showcase your organisational skills and ability to manage a team effectively, so be ready to share examples from your past experiences.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in making a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our Business Support Service team. Let’s get you that job!
We think you need these skills to ace Business Support Supervisor in Stevenage
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Support Supervisor role. Highlight your relevant experience in administrative support and team management, as this will show us you’re a great fit for our fast-paced environment.
Craft a Catchy Covering Paragraph:In your covering paragraph, be sure to outline your key skills and experiences that relate directly to the job description. We want to see your enthusiasm and how you can contribute to our Business Support Service!
Show Off Your Organisational Skills:Since this role requires excellent organisational abilities, consider including examples of how you've successfully managed tasks or projects in the past. This will help us see your potential to thrive in our busy team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Hertfordshire County Council
✨Know Your Stuff
Make sure you brush up on your knowledge of business support activities and the specific role you're applying for. Familiarise yourself with the key responsibilities of a Business Support Supervisor, especially around managing teams and quality assurance.
✨Showcase Your Team Spirit
Since this role involves supervising a small team, be ready to discuss your experience in team management. Prepare examples of how you've successfully allocated tasks, resolved issues, and supported your colleagues in a fast-paced environment.
✨Demonstrate Your Organisational Skills
Highlight your organisational and multitasking abilities during the interview. Share specific instances where you've effectively planned your work and met tight deadlines while maintaining high accuracy in your outputs.
✨Communicate Clearly
Strong communication is key for this role. Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you've built good working relationships and supported staff effectively in previous roles.
