Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage referrals and deliver top-notch customer service in a vibrant public health team.
- Company: Hertfordshire County Council, committed to community health and well-being.
- Benefits: Starting salary of £31,537, with progression and hybrid working options.
- Other info: Fixed-term contract until 31st March 2028 with great career prospects.
- Why this job: Join a dynamic team and make a real difference in public health.
- Qualifications: Diploma in customer service and strong Microsoft Office skills required.
The predicted salary is between 31537 - 34434 £ per year.
Hertfordshire County Council is seeking a Customer Relations Adviser for a hybrid role based in Stevenage. This position offers a starting salary of £31,537, progressing to £34,434 per annum.
The successful candidate will manage referrals and provide excellent customer service to clients and stakeholders in a dynamic public health team.
Applicants should have a diploma or equivalent in customer service, a strong background in the field, and proficiency in Microsoft Office.
The contract is fixed term until 31st March 2028.
Public Health: Flexible Hybrid Customer Relations Advisor employer: Hertfordshire County Council
Contact Detail:
Hertfordshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Health: Flexible Hybrid Customer Relations Advisor
✨Tip Number 1
Network like a pro! Reach out to people in the public health sector, especially those who work at Hertfordshire County Council. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and public health. We recommend using the STAR method to structure your answers – it’ll help you showcase your skills effectively!
✨Tip Number 3
Show off your Microsoft Office skills! Brush up on Excel and PowerPoint, as these tools are often used in customer relations. Maybe even create a mini presentation about how you’d handle a customer query.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always here to support you with tips and resources to ace your job search.
We think you need these skills to ace Public Health: Flexible Hybrid Customer Relations Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant qualifications. We want to see how your background aligns with the role, so don’t be shy about showcasing your skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about public health and how you can contribute to our dynamic team. Keep it engaging and personal – we love a good story!
Showcase Your Microsoft Office Skills: Since proficiency in Microsoft Office is key for this role, make sure to mention any specific tools you’re comfortable with. Whether it’s Excel, Word, or PowerPoint, let us know how you’ve used them in past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do!
How to prepare for a job interview at Hertfordshire County Council
✨Know Your Stuff
Make sure you brush up on public health principles and customer service best practices. Familiarise yourself with Hertfordshire County Council's initiatives and how they impact the community. This will show your genuine interest in the role and help you answer questions confidently.
✨Showcase Your Skills
Prepare to discuss your experience in customer service, especially any relevant roles you've had. Think of specific examples where you've gone above and beyond for a client or resolved a challenging situation. This will demonstrate your capability to manage referrals effectively.
✨Get Comfortable with Tech
Since proficiency in Microsoft Office is a must, make sure you're comfortable using tools like Excel, Word, and PowerPoint. You might be asked about how you've used these tools in previous roles, so have some examples ready that highlight your tech-savviness.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or the challenges the public health team is currently facing. This shows that you're not just interested in the job, but also in contributing positively to the team and its goals.