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For Companies At a Glance
- Tasks: Drive passengers across North and East Hertfordshire, ensuring safety and excellent service.
- Company: Join Hertfordshire County Council, serving over 1.2 million residents with essential transport services.
- Benefits: Enjoy discounts on essentials, a market-leading pension, and career development opportunities.
- Why this job: Make a real impact in your community while enjoying diverse daily tasks and flexible shifts.
- Qualifications: Must hold a D1 driving licence and have strong customer service skills.
- Other info: We are a Disability Confident employer, welcoming applicants with disabilities.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
Hertfordshire County Council is looking to bring in a new operational team of passenger transport drivers in the North & East Herts area to help residents within Hertfordshire with transport services. We have permanent and variable contracts available.
About this role:
This is an exciting opportunity to join a team of drivers for the HertsLynx Demand Responsive Transport service, which will provide transport to residents in rural areas who need to travel to be able to access education, employment, and leisure activities.
We are currently looking for Passenger transport drivers with a D1 driving licence, to help deliver this service seamlessly within the region of North and East Hertfordshire.
The role involves driving vehicles around the North and East area of Hertfordshire to transport passengers across multiple pick-up points within the area.
Every day is different in this role involving working in shifts with different driving routes and some weekend and evening working is required.
You will enjoy face to face interactions and build rapport with the public of all ages, coming from different backgrounds, assist passenger with boarding and disembarking the vehicle, especially those with mobility challenges or disabilities.
You will be responsible for passengers’ safety and ensure the vehicle is always driven safely and to the highest standard.
You will be responsible for the vehicle ensuring that it is cleaned at the end of each shift, and to ensure any mechanical issues or maintenance is reported to the appropriate personnel
You may be required to support with driving for other HCC transport services on an ad hoc basis as and when required.
About you:
Hold a D1 Driving licence and experienced in driving both manual and automatic vehicles
Be physically fit, and able to assist passengers and lift or carry items and equipment
Passionate about ensuring that we deliver the best service to our community as we can, ensuring passengers’ safety.
Positive communication and interpersonal skills, provide excellent customer service to passengers and represent the Council in a positive and professional manner.
Why work at Herts County Council:
Not only will you know that your role is adding value to over 1.2m people and that your contribution towards our goals will be invaluable on top of your salary will also get:-
Excellent benefits package that includes discounts on all essentials like shopping and health.
Support and Welfare groups and regular welfare sessions available to all.
Market leading Pension scheme with immediate eligibility for all.
Training and Career development programmes for all.
If HCC sounds like somewhere you want to be then:-
Apply today
Disability Confident:?We are proud to be a?Disability Confident employerand will invite you to interview should you disclose a disability should your skills and expertise meet the minimum criteria for the role
Passenger Transport Drivers - North & East Hertfordshire employer: Hertfordshire County Council
Contact Detail:
Hertfordshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Passenger Transport Drivers - North & East Hertfordshire
✨Tip Number 1
Familiarize yourself with the North and East Hertfordshire area. Knowing the local routes, landmarks, and community centers can help you stand out during the interview process, as it shows your commitment to providing excellent service.
✨Tip Number 2
Highlight any previous experience you have in customer service or working with diverse groups of people. This role requires strong interpersonal skills, so sharing specific examples of how you've successfully interacted with the public can make a big difference.
✨Tip Number 3
Be prepared to discuss your approach to safety and vehicle maintenance. Since you'll be responsible for passengers' safety and the condition of the vehicle, demonstrating your knowledge and commitment to these aspects will show that you're a responsible candidate.
✨Tip Number 4
Show your passion for community service. The role is about helping residents access essential services, so expressing your enthusiasm for making a positive impact in the community can resonate well with the hiring team.
We think you need these skills to ace Passenger Transport Drivers - North & East Hertfordshire
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the Passenger Transport Driver position. Highlight your experience with D1 driving licenses and any relevant customer service skills in your application.
Tailor Your CV: Customize your CV to emphasize your driving experience, especially with manual and automatic vehicles. Include any previous roles that involved customer interaction or support for individuals with mobility challenges.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for community service and your commitment to passenger safety. Mention specific examples of how you've provided excellent customer service in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials for any errors or typos. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hertfordshire County Council
✨Know Your Routes
Familiarize yourself with the North and East Hertfordshire area. Understanding the key locations, pick-up points, and potential challenges will show your commitment and readiness for the role.
✨Highlight Your Customer Service Skills
Be prepared to discuss your experience in providing excellent customer service. Share examples of how you've built rapport with passengers and handled difficult situations, especially with those who have mobility challenges.
✨Demonstrate Safety Awareness
Emphasize your understanding of safety protocols while driving. Discuss how you ensure passenger safety and vehicle maintenance, as this is a critical aspect of the job.
✨Show Your Flexibility
Since the role involves working shifts, weekends, and evenings, express your willingness to adapt to varying schedules. Highlight any previous experience that showcases your flexibility in work hours.
