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- Tasks: Empower adults by providing guidance on learning and employment opportunities.
- Company: Join Hertfordshire County Council's Step2Skills team dedicated to community support.
- Benefits: Competitive salary, flexible hours, and a chance to make a real difference.
- Why this job: Help individuals overcome barriers and achieve their career goals.
- Qualifications: Experience in providing advice and guidance, with strong communication skills.
- Other info: Dynamic role with opportunities for professional development and collaboration.
The predicted salary is between 26500 - 30000 £ per year.
Starting Salary: £31,536 progressing to £34,433 per annum (pro rata for part time)
Hours: 22.2
Location: Hertfordshire
Contract Type: Fixed Term - 31st January 2028
Directorate: Growth & Environment
About The Team
Step2Skills are looking for someone with a passion for empowering adults across the County to make informed, confident choices about their learning, training and employment. As part of Hertfordshire County Council, Step2Skills adult learning and employment support service provides opportunities for adults in Hertfordshire to get involved in learning and employment within the community. We aim to work with people who face barriers to education and employment such as low skills, learning or physical disabilities and mental health conditions.
You will be part of a recently formed Information, Advice and Guidance Team with Step2Skills supporting the Information, Advice and Guidance Lead to fulfil the vision for the service. The Information, Advice and Guidance Team’s purpose is to provide clear, accessible pathways for adults within our provision to explore learning, training and employment opportunities. We aim to help individuals understand their options, broaden their horizons and identify progression routes that support their personal and professional development. Through collaboration and a commitment to equity, we ensure that Hertfordshire residents can access impartial guidance and overcome barriers to success.
About The Role
You will be responsible for answering skills and employment support enquiries to the service, completing initial meetings with those applying for our supported employment programmes, conducting information, advice and guidance sessions with individuals on a one-to-one basis or in group settings, developing resources, working with partner organisations, as well as tracking learner and participant progression. You will be working across Hertfordshire to ensure our learners and participants are able to access tailored information, advice and guidance suited to their aspirations and goals. This may include visiting our adult learning classrooms, community settings and job fairs.
About You
- Essential:
- Experience of conducting one-to-one and group information, advice and guidance sessions.
- Experience of providing information, advice and guidance in education, training and employment.
- Demonstrable ability to accurately log and track calls, actions, and tasks using relevant systems and tools.
- Ability to manage and prioritise workload, including a caseload of learners and participants.
- Demonstrable experience of communicating through verbal and written presentations.
- Demonstrable experience of planning, monitoring and evaluating your own work.
- Demonstrable experience of multi-agency working to support positive outcomes.
- Experience of writing SMART action plans.
- Ability to analyse data and track progression of learners and participants.
- Willingness to share best practice with the team and commitment to continued professional development.
- Good IT skills – use of Client Record Management Systems and Microsoft Office.
You will have current knowledge, understanding and experience of providing information, advice and guidance to adults in relation to education, training and employment. You will hold a Level 4 Information, Advice and Guidance qualification or be working towards this, or committed to doing so.
We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.
This job role is within the Community Services, level COM8 job profile.
We are looking for a motivated individual who is passionate about delivering high quality information, advice and guidance and who will work in partnership with the team and partner organisations to achieve this. You will have the ability to manage workload, determine priorities and share best practice.
To hear more about this opportunity please contact: Sarah Johnson, Information, Advice and Guidance Lead for an informal discussion about the role.
Interview Date: Thursday 19th or Friday 20th February 2026
Benefits of working for us
How to apply
As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert/job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.
This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.
Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.
Safeguarding
This role has been identified as requiring a Disclosure & Barring Service (DBS) check.
English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.
Skills & Career Adviser in London employer: Hertfordshire County Council
Contact Detail:
Hertfordshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Skills & Career Adviser in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in your field. Attend job fairs, workshops, or community events where you can meet potential employers and other professionals. Remember, it’s all about who you know!
✨Tip Number 2
Practice makes perfect! Prepare for interviews by doing mock sessions with friends or family. Focus on common questions and how to showcase your skills and experiences effectively. The more you practice, the more confident you'll feel!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources and opportunities that can help you land that dream job. Plus, it’s super easy to navigate and find what suits you best!
We think you need these skills to ace Skills & Career Adviser in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is up to date and tailored to the Skills & Career Adviser role. Highlight your experience in providing information, advice, and guidance, and don’t forget to include any relevant qualifications or training you've completed.
Showcase Your Skills: In your application, give us examples of how you've successfully conducted one-to-one and group sessions. We want to see how you’ve helped others make informed choices about their learning and employment.
Craft a Compelling Covering Paragraph: Use the short covering paragraph to tell us more about your passion for empowering adults. Share specific experiences that demonstrate your commitment to helping individuals overcome barriers to education and employment.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. This way, you can ensure all your documents are submitted correctly and you won’t miss out on any important details!
How to prepare for a job interview at Hertfordshire County Council
✨Know Your Stuff
Make sure you brush up on the specifics of the Skills & Career Adviser role. Familiarise yourself with the key responsibilities, such as conducting one-to-one sessions and developing resources. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare examples from your past work that demonstrate your ability to provide information, advice, and guidance. Think about times you've helped individuals overcome barriers to education or employment, and be ready to discuss these experiences in detail during the interview.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, the types of learners you'll be working with, and how success is measured in this role. This shows that you're engaged and thinking critically about how you can contribute.
✨Practice Makes Perfect
Consider doing mock interviews with a friend or family member. Focus on articulating your thoughts clearly and concisely, especially when discussing your qualifications and experiences. This will help you feel more at ease and present yourself better on the day.
