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- Tasks: Engage with the community, promote library resources, and support events and activities.
- Company: Join Hertfordshire Libraries, a vibrant hub for learning and creativity.
- Benefits: Competitive salary, flexible hours, and opportunities for career progression.
- Why this job: Make a positive impact in people's lives while gaining valuable experience.
- Qualifications: Friendly, confident, and customer-focused individuals with good ICT skills.
- Other info: Full training provided; dynamic environment with diverse community engagement.
The predicted salary is between 21800 - 26300 £ per year.
Location: Hertfordshire
Salary Range: £25,185 with the opportunity to progress to £26,403 per annum (pro rata for part-time)
Contract Type: Permanent/Fixed Term
Full Time/Part Time: Full time/ Part time
Closing date: 06-Jan-2026
About the team:
Do you want to make a difference in the community and help people to enrich their lives, whilst progressing in a whole new career? Then apply for a job with Hertfordshire Libraries. We have a number of Library Assistant roles in libraries across Hertfordshire. One of those roles could be for you! Hertfordshire’s libraries are more than collections of books. They are hubs for community activities, places to access digital technology, and gateways to reading, information and wellbeing. Our service points include small village libraries, town and city libraries, and performing arts libraries. Hertfordshire Libraries exists to help people to live better lives for longer. All of which means today’s Library Assistants need to be passionate about proactively helping people of all ages and from all backgrounds.
About the role:
Library Assistant roles offer successful applicants the opportunity to get involved in a hugely varied range of activities. You will be actively promoting and supporting the use of all of our library resources and helping customers to find the information that they need. You will help to deliver a programme of library activities and events, as well as supporting the Library Manager in all aspects of the day to day running of the library. In some libraries you will be involved in helping us to deliver services that are unique to that service point. This may include, for example, assisting people to use our CreatorSpace resources, including 3D printers and virtual reality devices. All of our Library Assistant roles help to make a positive difference to people’s lives.
About you:
- We look for people who are friendly, confident, and outgoing.
- Reliable and flexible team player willing to engage with the full range of services and events that libraries offer.
- Experience in delivering a high standard of Customer Service to members of the public.
- Demonstrable time management skills in organising and prioritising.
- Competent ICT skills, including Microsoft Office, Internet and other computer-based resources.
- Evidence of working collaboratively with a team to achieve aims and objectives.
- Experience of meeting KPIs and other targets set by Team Leads.
- Skill or experience in promoting events and services.
- Evidence of, or experience in, problem solving.
- Ability to support members of the public with queries and use of ICT.
- Knowledge of Library Services.
We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.
About the Library:
- Stevenage SG1 1HD - 36.5 hours: Stevenage is a busy library with a large friendly team providing services to a diverse community. You will be expected to assist, lead and deliver regular and one-off activities both within the library and out in the community. Full training will be given.
- St Albans Library AL1 3JQ - 21 hours: This is a great opportunity to join the amazing team at St Albans Library. This is the busiest library in Hertfordshire, with a variety of events and activities, and also has an innovative CreatorSpace where team members support the public with 3D printing, film making and other tech and craft projects. The position includes working every Saturday, with alternate Saturdays on-site at Marshalswick Library.
- Hertford Library SG14 1DR - 19 hours: Hertford library is a busy family orientated library, often ranking amongst the 10 most visited in Hertfordshire. We offer many different services and outreach groups with a strong reputation in delivering children’s activities.
- Hemel Hempstead Library HP1 - 2 x Roles - 36 hours (Fixed Term until July 2026) and 37 hours - Permanent: Based with The Forum, run by Dacorum Borough Council, Hemel Hempstead library is open to the public seven days a week. The library is home to a CreatorSpace, offering a range of technologies. Hemel Hempstead Library also supports Adeyfield, Bovingdon, Kings Langley and Leverstock Green Libraries. This is a front of house role in a customer facing environment. As part of Hemel Hempstead Library customer service team, this is a great opportunity to support the community and contribute to Hertfordshire Libraries Inspiring Libraries Strategy.
For enquiries contact: Ross Field (LM 01442 454853), Jane Hooper/Sarah-Lee Ingegnere (CSS 01442 454851).
37hr Library Assistant role Interview to be held on Monday 19th January 2026. 36hr Maternity cover – FTC till 15th July role - Interview to be held on Monday 26th January 2026. Please ensure you can work the hours on the attached Rota before applying.
This job role is within the Community Services level 5 job profile.
Disability Confident: We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.
English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.
Further information about the legal requirement can be found here.
Why Hertfordshire: Watch our ‘Why Hertfordshire’ video. Our staff use their own words to tell their story and share their experiences of what it is like working here. Take your next step in your career.
Library Assistant in Hertford employer: Hertfordshire County Council
Contact Detail:
Hertfordshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Assistant in Hertford
✨Tip Number 1
Get to know the libraries in Hertfordshire! Visit them, chat with staff, and understand their community needs. This will not only help you tailor your approach but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current Library Assistants or attend library events. Building relationships can give you insider info and might even lead to a recommendation when applying through our website.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and teamwork. Think of examples from your past experiences that highlight your skills and how they align with what Hertfordshire Libraries are looking for.
✨Tip Number 4
Don’t forget to showcase your passion for helping others! Whether it’s through volunteering or personal projects, share your experiences that demonstrate your commitment to community service when you apply.
We think you need these skills to ace Library Assistant in Hertford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is up to date and tailored to the Library Assistant role. Highlight your customer service experience and any relevant skills that match what we're looking for in the job description.
Showcase Your Passion: In your application, let us know why you're passionate about libraries and community service. Share any experiences that demonstrate your enthusiasm for helping others and promoting library resources.
Use the Covering Paragraph Wisely: Take advantage of the short covering paragraph to give us a snapshot of your skills and experiences. This is your chance to stand out, so make it personal and engaging!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us directly and is considered promptly!
How to prepare for a job interview at Hertfordshire County Council
✨Know Your Library Services
Before the interview, take some time to familiarise yourself with the specific library services offered in Hertfordshire. Understand the unique resources like the CreatorSpace and how they benefit the community. This knowledge will show your genuine interest and help you answer questions more effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered excellent customer service. Think about situations where you helped someone solve a problem or provided support. Being able to articulate these experiences will demonstrate your ability to engage with the public and meet their needs.
✨Demonstrate Teamwork and Flexibility
Since the role requires working collaboratively, be ready to discuss times when you've worked as part of a team. Highlight your flexibility and willingness to adapt to different tasks or challenges. This will reassure the interviewers that you're a reliable team player.
✨Practice Your ICT Skills
As the role involves using various digital technologies, brush up on your ICT skills, especially with Microsoft Office and any other relevant software. You might be asked to demonstrate your proficiency, so being prepared will give you an edge in the interview.