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- Tasks: Provide essential administrative support to a dynamic team focused on family services.
- Company: Join a dedicated team at Hertfordshire's Family Support Centre.
- Benefits: Starting salary of £25,185 with opportunities for progression and a supportive work environment.
- Why this job: Make a real difference in the lives of children and families while developing your skills.
- Qualifications: Strong organisational skills and experience in an administrative role are essential.
- Other info: Be part of a collaborative team with excellent career growth opportunities.
The predicted salary is between 25185 - 26403 £ per year.
Starting Salary: £25,185 with opportunity to progress to £26,403 per annum (pro rata for part time)
Hours: 37.0
Location: Hemel Hempstead - Office Based Role
Contract Type: Permanent
Directorate: Resources
About The Team
Do you enjoy working in a fast-paced environment, providing excellent support to your team? Do you thrive as a team-player and enjoy using your initiative to work independently? Our Business Support Service is looking for highly motivated, enthusiastic, and organised individuals who can ensure that a high level of administrative support is provided to our departments. Our Business Support Service is a centralised unit which has been formed to deliver a co-ordinated, consistent, and high-quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it.
You will be working as part of the central Business Support Service with more than 400 colleagues, and you will be supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire.
About The Role
This role is based at our Family Support Centre at our Greenhills Site, where you will be working with a team of Family Intervention Workers. This role will involve regularly sending letters, taking minutes, and supporting the day to day running of the office and team by ordering of supplies and services. The post holder will be key to ensuring that the team are able to undertake their tasks with the family and will be integral to the smooth running of the office base. This is an opportunity to work with teams who are committed to changing the lives of children and families in Hertfordshire and you will be a key in supporting this work. This could be of interest to someone who is keen to start working within Children’s Services and would like opportunities to see the work of teams firsthand and build their knowledge and skills to progress their careers.
About You
- Essential:
- Proven experience in an administrative or support role
- Excellent organisational and multitasking skills
- Strong communication and interpersonal abilities with a range of audiences
- Proficiency in Microsoft Office Suite and other relevant software
- Experience in working as part of a team in a fast-paced environment
- Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently
- GCSE or Vocational equivalent, strong numeracy, and literacy skills
- Enthusiasm and pride in your work are qualities we welcome
- Desirable:
- Experience in working to tight deadlines and with high accuracy in written correspondence; experience in taking notes would be beneficial
Note: We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.
This job role is within the Business Support Services, level BUS6 job profile.
To hear more about this opportunity please contact diane.pratt@hertfordshire.gov.uk for an informal discussion about the role.
Interview Date: w/c 9th February 2026
Additional information
Disability Confident: We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.
English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.
Business Support Officer - Family Support in Hemel Hempstead employer: Hertfordshire County Council
Contact Detail:
Hertfordshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer - Family Support in Hemel Hempstead
✨Tip Number 1
Get to know the company! Research their values and mission, especially how they support families in Hertfordshire. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the application process. Plus, it could lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to administrative roles. Think about examples from your past experiences that showcase your organisational skills and ability to work under pressure. We want you to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Business Support Service team.
We think you need these skills to ace Business Support Officer - Family Support in Hemel Hempstead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Business Support Officer. We want to see how you can bring your organisational and multitasking skills to our team!
Show Off Your Communication Skills: Since this role involves a lot of correspondence, be sure to demonstrate your strong communication abilities in your written application. Use clear and concise language to show us you can handle the demands of the job.
Highlight Your Team Spirit: We love team players! Share examples of how you've successfully worked in a team environment, especially in fast-paced settings. This will help us see how you can contribute to our supportive culture at StudySmarter.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with our Family Support team.
How to prepare for a job interview at Hertfordshire County Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Business Support Officer role and its responsibilities. Familiarise yourself with the job description, especially the key tasks like sending letters and taking minutes. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Show Off Your Organisational Skills
Since this role requires excellent organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and ensured everything ran smoothly, especially in a fast-paced environment.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and confidently. You might even want to rehearse common interview questions with a friend or family member to get comfortable with speaking about your experiences and skills.
✨Demonstrate Your Team Spirit
As a Business Support Officer, you'll be part of a larger team. Be prepared to share examples of how you've worked collaboratively in the past. Highlight your ability to support others and contribute positively to a team dynamic, as this will show that you're a great fit for their supportive environment.
