Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide essential administrative support to various departments in a fast-paced environment.
- Company: Join Hertfordshire County Council's dynamic Business Support Service team.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Be part of a supportive team with over 400 colleagues.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong organisational skills and experience in administrative roles are essential.
The predicted salary is between 27694 - 31022 £ per year.
WE HAVE THE FOLLOWING VACANCIES AVAILABLE IN ADULT CARE SERVICES
Health Liaison Team - 37 Hours Permanent - Stevenage/Hybrid
Starting Salary: £27,694 opportunity to progress to £31,022 per annum (pro rata for part time)
Hours: up to 37 hours per week
Location: Hertfordshire - expected to be in Office one day a week
Contract Type: Permanent/Fixed Term
Directorate: Resources
About The Team
Do you enjoy working in a fast-paced environment, providing excellent support to your team? Do you thrive as a team-player and enjoy using your initiative to work independently? Our Business Support Service is looking for highly motivated, enthusiastic, and organised Business Support Senior Officers who can ensure that a high level of administrative support is provided to our departments. Our Business Support Service is a centralised unit which has been formed to deliver a co-ordinated, consistent, and high-quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it. You’ll be working as part of the central Business Support Service with more than 400 colleagues, and you’ll be supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire.
About The Role
Our Business Support Service supports a range of departments. If you are particularly interested in an area, please specify in your application. If we do not have any vacancies for your preferred area at this time your application will be held in a talent pool, and you will be contacted when a vacancy arises. All roles tend to be hybrid, which will mean that you will be expected to work within one of Hertfordshire County Council’s offices on a regular basis as well as working from home. The hiring manager will discuss the details for each particular vacancy.
Department Focus
Adult Care Services ACS focuses on enabling people to live a full and active life as independently as possible in the community. We have Older People’s and Sensory Services, Adult Disability Services, Safeguarding, DoLs and Learning & Development, along with Integrated Discharge and Transfer of Care Teams, Day Opportunities and Supported Living Services.
As a Business Support Officer, you will undertake a variety of administrative duties depending on the service including data entry and analysis, meeting support and minute taking, receiving and making telephone calls. You may be in contact with those that use our services, and a DBS may be required in these settings. Some of the roles will not be office based but may be in the Hospital Teams or Supported Living Units.
Vacancies
- Health Liaison Team - 37 Hours Permanent - Stevenage/Hybrid
The Business Support Senior Officer role is essential to meeting contractual obligations and KPIs within the ICB Service Level Agreement. The post coordinates the Purple Folder, supports the Purple Star team, and ensures delivery of the Purple Star accreditation through training coordination, evidence gathering, and reporting across countywide health partners. Without this role, statutory and contractual requirements would be at risk, efficiency would fall, and pressure on the wider team would increase. Retaining the post is therefore critical to service continuity, performance assurance, and delivery of agreed outcomes.
Business Support Officer Senior – Commissioning & Provider Monitoring – 37 hours Permanent – Farnham House Hybrid
This role involves a range of tasks supporting the ACS Inbox, managing and prioritising queries and completing tasks on behalf of commissioning teams. You will carry out functions using our IT System ContrOCC, including setting up new contracts, processing uplifts, adding service levels, supporting homecare processes, and creating ISF contracts. Also ensuring all ContrOCC updates are accurate, timely, and compliant with internal processes. You will be required to raise invoices and support general finance administration, liaising with colleagues as needed to resolve issues, in addition to arranging meetings and providing general administrative support to ensure smooth operations across the team.
Business Support Officer Senior Commissioning & Provider Monitoring – 21 hours Permanent - Farnham House - Hybrid
This role plays a key part in supporting the effective administration of the Integrated Health and Care Commissioning Team (IHCCT). Responsibilities include overseeing shared inboxes across Mental Health, Learning Disabilities and Autism, and CYPMHS services; providing essential governance support for contract and board meetings; coordinating actions and follow‑up; liaising with Hertfordshire Partnership NHS Trust and partners; maintaining financial administration; managing meetings, agendas, minutes and action logs; and ensuring clear, accurate communication. The role requires excellent organisation, confidence and strong attention to detail.
Senior Business Support Officer – Gypsy and Traveller Service - 37 Hours Permanent – Stevenage
We are seeking a calm, adaptable and organised individual to support the Gypsy and Traveller Service, a high‑profile team managing 11 sites across the county. The role involves handling tenant enquiries, arranging repairs, liaising with contractors, maintaining accurate records, preparing correspondence and providing general administrative support in a fast‑paced environment. The post may include occasional challenging or sensitive conversations, requiring professionalism and a solution‑focused approach. Strong communication, attention to detail and the ability to work well within a small team are essential. Experience of working with Gypsy and Traveller communities is desirable but not essential, as training will be provided Initially office-based full time, with potential for hybrid working post-induction.
Other Roles
Public Health
The Business Support team within Hertfordshire County Council's Public Health service plays a vital role in ensuring the smooth and efficient operation of the department. We provide high quality administrative support, helping to facilitate key public health initiatives and services. Our team works collaboratively to manage essential processes, co-ordinate communications, and assist in the effective delivery of public health priorities across the county.
Legal Services
This role provides business and administrative support to the Legal teams (Commercial, Property, AEH, CLU, Dispute Resolution, and Environment). It involves specialist professional support to Fee Earners and Managers, handling confidential and sensitive matters, acting as the first point of contact for calls, and providing information. Duties include minute taking, filing, scanning, photocopying, preparing correspondence, creating court bundles, and producing engrossments and bound contracts. Legal Services work to external professional standards including the Law Society, SRA, and Lexcel, as well as HCC policies. The role requires strict adherence to deadlines and high attention to detail to prevent data breaches.
Resources
You’ll be supporting services across our Resources Directorate, such as our Libraries and our Property Services, undertaking a range of administrative duties including meeting support, creating agendas, note and minute taking, raising purchase orders, managing invoicing and payments processes, maintaining database information and providing information as a first point of contact.
Hertfordshire Fire & Rescue
You’ll be supporting the teams in the Hertfordshire Fire Stations. Key duties include inputting overtime and on-call payments to HCC’s payroll system, managing the supply of uniform and PPE on behalf of operational staff, making and receiving telephone calls on behalf of the Fire Service, finance support with station budgets and purchasing, and providing information as a first point of contact. You will be expected to manage team commitments avoiding scheduling conflicts and deal with all general matters including correspondence, invoices, and timesheets according to local procedures.
Growth & Environment
You’ll be supporting services across our Growth & Environment Directorate including our Passenger Transport team undertaking a range of administrative duties including raising purchase orders, managing invoicing and payments processes, maintaining database information and providing information as a first point of contact.
About You
Essential:
- Experience of working in a previous administrative or support role
- Organisational and multitasking skills
- Strong communication and interpersonal abilities with a range of audiences
- Proficiency in Microsoft Office Suite and other relevant software
- Experience in working as part of a team in a fast-paced environment
- Understanding of specialised processes and methods gained through relevant training and experience
- Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently
- GCSE or Vocational equivalent, strong numeracy and literacy skills
- Enthusiasm and pride in your work are qualities we welcome
- You will be used to working to tight deadlines and with high accuracy in written correspondence
- Experience in minute or note taking
Desirable:
- Support with coaching and training others
- Experience in processing invoices and handling financial transactions
We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. This job role is within the Business Support Services, level 7 job profile.
Interview Date: Interviews are held on an ongoing basis.
Senior Business Support Officer in Farnham employer: Hertfordshire County Council
Contact Detail:
Hertfordshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Support Officer in Farnham
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Senior Business Support Officer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and the specific team you'll be working with. Think about how your skills can help them deliver that high-quality service they pride themselves on. Show them you’re the perfect fit!
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on common questions for administrative roles and make sure you can highlight your organisational skills and customer focus. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our awesome team at Hertfordshire County Council!
We think you need these skills to ace Senior Business Support Officer in Farnham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application for the Senior Business Support Officer role. Highlight your relevant experience and skills that match the job description, especially your organisational and communication abilities.
Show Your Enthusiasm: Let your passion shine through! We love seeing candidates who are genuinely excited about the role and the impact they can make in Adult Care Services. A little enthusiasm goes a long way!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where necessary to make it easy for us to read and understand your qualifications and experiences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Hertfordshire County Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Senior Business Support Officer role. Familiarise yourself with the specific duties mentioned in the job description, such as data entry, meeting support, and liaising with various departments. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and ensured deadlines were met, as this will highlight your suitability for a fast-paced environment.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive situations. Think of examples where you've had to deal with challenging conversations or tight deadlines, and explain how you approached these situations. This will showcase your professionalism and solution-focused mindset.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the team dynamics, the specific challenges the department is facing, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.