Client-Focused Financial Assessment Officer in Farnham

Client-Focused Financial Assessment Officer in Farnham

Farnham Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Hertfordshire County Council

At a Glance

  • Tasks: Conduct financial assessments and provide support to service users with empathy.
  • Company: Hertfordshire County Council, dedicated to community welfare.
  • Benefits: Fixed-term contracts with valuable experience in public service.
  • Other info: Join a supportive team and gain insights into local government operations.
  • Why this job: Make a real difference in people's lives while developing your skills.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 30000 - 40000 Β£ per year.

Hertfordshire County Council is seeking two Financial Assessment & Income Officers for fixed-term maternity cover (6 months and 12 months) in Stevenage.

The role focuses on customer-facing financial assessments and care charging under the Care Act 2014, handling high volumes of enquiries, and delivering accurate information with empathy.

You will triage and route cases, respond to written queries, and work across teams to ensure timely, supportive outcomes for service users.

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Client-Focused Financial Assessment Officer in Farnham employer: Hertfordshire County Council

Hertfordshire County Council is an excellent employer, offering a supportive work culture that values collaboration and professional growth. With competitive salaries, hybrid working options, and a commitment to employee development, this role in Stevenage provides a unique opportunity to make a meaningful impact in pensions governance while enjoying a balanced work-life environment.

Hertfordshire County Council

Contact Details:

Hertfordshire County Council Recruitment Team

We think you need these skills to ace Client-Focused Financial Assessment Officer in Farnham

Customer Service Skills
Financial Assessment
Care Charging Knowledge
Empathy
Case Triage
Written Communication
Team Collaboration