Job Introduction
Job Title: Advanced Practitioner – Transfer of Care Hub (TOCH)
Location: Stevenage
Salary: £48,226 progressing to £53,460 + market enhancement per annum
Hours: 37 hours per week
Contract: Full Time
Directorate: Adult Care Services
About The Team
An exciting opportunity has arisen within Hertfordshire County Council’s Transfer of Care Hub (TOCH), a fast‑paced, multi‑disciplinary service delivering a coordinated and integrated approach to hospital discharge across multiple acute hospital sites and community settings.
The Transfer of Care Hub plays a critical role within the wider health and social care system, working in close partnership with NHS colleagues and system partners to support safe, timely and effective discharges. Covering several hospital sites across Hertfordshire, as well as out‑of‑county placements, the service manages complex discharge pathways, system pressures and high demand, ensuring individuals experience seamless transitions from hospital into the community.
About The Role
In this role, you will work alongside Team Managers to lead and support a busy, dispersed social care team delivering a seven‑day service to Hertfordshire residents. You will contribute to the effective management of performance, provide professional oversight, and support service development within a fast‑paced and evolving service.
As an Advanced Practitioner, you will bring well‑developed knowledge and experience of complex hospital discharge pathways, including working within acute settings, managing risk, and supporting decision‑making in situations involving high levels of complexity and uncertainty. You will demonstrate understanding of onward care provision, including rehabilitation, reablement, long‑term care and community‑based support, ensuring appropriate, timely and person‑centred solutions are identified.
About You
You will be a registered Social Worker with demonstrable experience in supervising staff and managing performance. Experience of leading and embedding service change, alongside supporting practice development within a high‑demand environment, is highly desirable.
The role requires strong partnership working, with the ability to influence across health and social care systems. You will be a confident communicator, able to manage competing priorities whilst maintaining a focus on safe, timely and person‑centred outcomes that support system flow.
Our practice is underpinned by a strengths‑based and personalised approach, promoting wellbeing, independence, choice and control. Through effective care planning and multi‑disciplinary working, you will support individuals to achieve the outcomes that matter most to them.
This role offers a valuable opportunity to further develop expertise in adult social care, including safeguarding, complex hospital discharge, system‑wide working and service improvement. You will play a key role in supporting staff to deliver high‑quality interventions, modelling best practice and contributing to continuous improvement across the service.
You will demonstrate a clear commitment to delivering the right support at the right time, helping to prevent escalation of need, promote independence and improve long‑term outcomes.
The Transfer of Care Hub operates a seven‑day hospital discharge service (8:00am–6:00pm, including weekends). You will participate in a service‑wide rota, working one full weekend every eight weeks, with time off in lieu provided before and after.
Essential Criteria
- Qualified and registered Social Worker
- Significant experience within hospital discharge or complex adult social care settings
- Experience of supervising staff and managing performance
- Strong knowledge of complex hospital discharge pathways and risk management
- Ability to lead and support practice development, service improvement and change
- Strong communication and partnership working skills across health and social care systems
- Full driving licence
We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.
Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.
Safeguarding
This role has been identified as requiring a Disclosure & Barring Service (DBS) check.
Driving Required
Drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.
English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post. Further information about the legal requirement can be found here.
For an informal discussion about the role, please contact Catherine.Sherriff@hertfordshire.gov.uk.
Contact Details:
Hertfordshire County Council Recruitment Team
