At a Glance
- Tasks: Lead a team to provide top-notch business support across multiple locations.
- Company: Join a supportive organisation dedicated to empowering adults with learning disabilities.
- Benefits: Competitive salary, career progression, and a dynamic work environment.
- Other info: Driving licence essential; flexible working between remote and on-site.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in team supervision, HR responsibilities, and strong communication skills required.
The predicted salary is between 27280 - 27280 £ per year.
Starting Salary £34,434 opportunity to progress to £27,280 per annum
Hours: 37 hours per week
Location: Welwyn Garden City (on-site)
Contract Type: Permanent
Directorate: Resources
About The Team
We are seeking an organised and proactive Business Support Supervisor to lead a small team across services based in Welwyn Garden City and Bishop’s Stortford. The role includes managing three Business Support Officers and two remote Senior Officers, travelling between sites, so a driving licence and access to a vehicle is essential.
About The Role
You will split your time between remote working and site visits, providing day-to-day guidance and support to our Business Support Officers, ensuring high-quality business support is delivered across all locations. You will oversee workloads, ensure processes are followed, deadlines are met, and support financial activities whilst contributing to continuous improvement. The role also requires experience of HR responsibilities, including staff supervision and performance management. Our team is based within our Supported Living Services. These services are the homes of adults with learning disabilities who are directly supported by an Adult Care Services team. Together we work to enable the people we support to lead independent, fulfilling, and fully enabled lives.
About You
- Experience supervising a small team
- Strong organisational and multitasking skills
- Experience with HR responsibilities
- Excellent communication skills across dispersed teams
- Advanced Microsoft Word and Excel skills
- A proactive and adaptable approach
If you are motivated, confident in leading others, and enjoy a varied, fast-paced role, we would welcome your application. We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. This job role is Level 9.
To hear more about this opportunity please contact Michele.Blackaby@hertfordshire.gov.uk for an informal discussion about the role.
Interview Date: 17th July 2026
Benefits of working for us
How To Apply
As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert/job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.
Additional Information
Disability Confident: We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.
Driving Required: You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.
English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.
Business Support Supervisor - Supported Living and Shared Lives employer: Hertfordshire County Council
Join our dynamic team in Welwyn Garden City, where we prioritise a supportive work culture that fosters employee growth and development. As a Disability Confident employer, we offer a range of benefits including competitive salaries, opportunities for progression, and the chance to make a meaningful impact in the lives of adults with learning disabilities. With a focus on collaboration and continuous improvement, this role provides a unique opportunity to lead a dedicated team while enjoying the flexibility of both on-site and remote working.
Contact Details:
Hertfordshire County Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Supervisor - Supported Living and Shared Lives
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
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Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Hertfordshire County Council!
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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Hertfordshire County Council.
We think you need these skills to ace Business Support Supervisor - Supported Living and Shared Lives
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Hertfordshire County Council. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Hertfordshire County Council and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Hertfordshire County Council. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Hertfordshire County Council's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Hertfordshire County Council
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Hertfordshire County Council.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Hertfordshire County Council will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
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Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Hertfordshire County Council and how you would contribute to adapting HR strategies.
