At a Glance
- Tasks: Provide essential admin support and help deliver services for young people.
- Company: Join a dynamic team dedicated to supporting Hertfordshire's youth.
- Benefits: Starting salary of £25,583 with opportunities for progression and a supportive work environment.
- Why this job: Make a real difference in the lives of young people while developing your skills.
- Qualifications: Strong organisational skills and experience in admin roles are essential.
- Other info: Be part of a collaborative team with over 400 colleagues.
The predicted salary is between 21500 - 25000 £ per year.
Starting Salary: £25,583 opportunity to progress to £28,142 per annum (pro rata for part time)
Hours: 37.0 (may be considered as 2 x 18.5-hour part-time positions)
Location: Hemel Hempstead/Office Based
Contract Type: Permanent
Directorate: Resources
About The Team
Do you enjoy working in a fast-paced environment, providing excellent support to your team? Do you thrive as a team-player and enjoy using your initiative to work independently? Our Business Support Service is looking for highly motivated, enthusiastic, and organised individuals who can ensure that a high level of administrative support is provided to our departments. Our Business Support Service is a centralised unit which has been formed to deliver a co-ordinated, consistent, and high-quality service supporting service delivery across the organisation. Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it. You’ll be working as part of the central Business Support Service with more than 400 colleagues, and you’ll be supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire.
About The Role
This role is based at our Hemel Hempstead Young People’s Centre and involves working in a front-of-house environment, where there may be some travel involved. You will provide essential administrative and reception support, including preparing and sending correspondence, taking minutes, ordering supplies, and overseeing visitors to site. As a key member of the team, you will play an important role in supporting Services for Young People, helping colleagues to carry out their work effectively.
About You
- Essential:
- Proven experience in an administrative or support role
- Excellent organisational and multitasking skills
- Strong communication and interpersonal abilities with a range of audiences
- Proficiency in Microsoft Office Suite and other relevant software
- Experience in working as part of a team in a fast-paced environment
- Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently
- GCSE or Vocational equivalent, strong numeracy, and literacy skills
- Enthusiasm and pride in your work are qualities we welcome
- Minute/note taking
- Desirable:
- You will be used to working to tight deadlines and with high accuracy in written correspondence.
- Experience in taking notes would be beneficial
We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role. This job role is within the Business Support Services, level BUS6 job profile.
To hear more about this opportunity please contact Audrey Delaney, Business Support Supervisor, audrey.delaney@herfordshire.gov.uk for an informal discussion about the role.
Interview Date: to be confirmed
Benefits & How to Apply
As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert/job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.
Additional information
Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.
English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).
Business Support Officer - Services for Young People employer: Hertfordshire County Council
Contact Detail:
Hertfordshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer - Services for Young People
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Business Support Officer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research common questions for administrative roles and practice your answers. We want you to shine when discussing your organisational skills and customer focus!
✨Tip Number 3
Show off your skills! Bring examples of your previous work or projects that highlight your multitasking abilities and proficiency in Microsoft Office. This will help us see how you can contribute to our team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our Business Support Service team!
We think you need these skills to ace Business Support Officer - Services for Young People
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is up to date and tailored to the Business Support Officer role. Highlight your administrative experience and any relevant skills that match the job description, like your organisational abilities and customer focus.
Show Off Your Skills: In your application, don’t just list your qualifications—give us examples! Share specific instances where you’ve demonstrated strong communication or multitasking skills. This helps us see how you fit into our fast-paced environment.
Craft a Compelling Covering Paragraph: Use the short covering paragraph to give us a snapshot of who you are. Talk about your enthusiasm for the role and how your experiences align with what we’re looking for. Make it personal and engaging!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us directly and is considered promptly. Don’t miss out on this opportunity!
How to prepare for a job interview at Hertfordshire County Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Business Support Officer role and its responsibilities. Familiarise yourself with the job description and think about how your skills and experiences align with what they’re looking for. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Organisational Skills
Since this role requires excellent organisational abilities, prepare examples of how you've successfully managed multiple tasks or projects in the past. Be ready to discuss specific situations where your organisational skills made a difference, especially in fast-paced environments.
✨Practice Your Communication Skills
Strong communication is key for this position. Consider practising common interview questions with a friend or family member, focusing on clear and concise responses. Highlight your experience in dealing with various audiences and how you’ve effectively communicated in previous roles.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the team and the organisation. This shows your enthusiasm and helps you determine if the role is the right fit for you. Ask about the challenges the team faces or how success is measured in the role.