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- Tasks: Provide essential admin support and be the friendly face for visitors at our Young People’s Centre.
- Company: Join a dedicated team supporting young people in a vibrant community.
- Benefits: Starting salary of £25,583 with opportunities for growth and flexible hours.
- Other info: Exciting opportunity for career progression in a dynamic and inclusive workplace.
- Why this job: Make a difference in young people's lives while developing your skills in a supportive environment.
- Qualifications: Strong organisational skills, teamwork experience, and proficiency in Microsoft Office required.
The predicted salary is between 25583 - 28142 £ per year.
Starting Salary: £25,583 with opportunity to progress to £28,142 per annum (pro rata for part time)
Hours: 18.5 hours
Location: Stevenage
Contract Type: Permanent
Directorate: Resources
About The Team
This is a client facing role primarily located at our Stevenage Young People’s Centre, with occasional travel to other Young People’s Centres across the North Herts and Stevenage area. The ability to travel is essential.
Our Business Support Service is a centralized unit formed to deliver a coordinated, consistent, and high-quality service supporting service delivery across the organisation. If you have great administrative skills and a strong customer focus, you could be part of it.
About The Role
You will provide vital administrative and front-of-house support, acting as a first point of contact for visitors and callers. Your responsibilities will include preparing and sending correspondence, taking minutes, answering and directing incoming calls, ordering supplies, and supporting visitors to the site.
About You
- Essential:
- You will be used to working to tight deadlines and with high accuracy in written correspondence.
- Excellent organisational and multitasking skills
- Strong communication skill abilities
- Proficiency in Microsoft Office Packages, Word, Excel
- Experience in working as part of a team in a fast-paced environment
- Ability to plan own work over short timescales for routine or familiar tasks and processes and use your initiative to work independently
- GCSE or Vocational equivalent, strong numeracy, and literacy skills
- Enthusiasm and pride in your work
- Experience in minute or note taking
- Proven experience in an administrative or support role
We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.
This job role is Level 6.
To hear more about this opportunity please contact for an informal discussion about the role.
Interview Date: to be confirmed
How To Apply
As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. Include examples of where you have demonstrated the requirements/criteria in the advert/job profile to allow the panel to recognise your skills and abilities. You may include a short covering paragraph within your application to give us more information about your skills, knowledge, and experiences.
Additional Information
Disability Confident: We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.
Safeguarding: This role has been identified as requiring a Disclosure & Barring Service (DBS) check.
English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.
Business Support Officer in Burnley employer: Hertfordshire County Council
Contact Detail:
Hertfordshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer in Burnley
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute. Practise common interview questions and think of examples that showcase your skills and experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Business Support Officer in Burnley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is up to date and tailored to the Business Support Officer role. Highlight your administrative skills and any relevant experience that matches the job description. We want to see how you fit into our team!
Showcase Your Skills: In your application, include specific examples of when you've demonstrated strong organisational and multitasking skills. This will help us understand how you handle tight deadlines and high-pressure situations.
Keep It Professional: While we love a friendly tone, ensure your written application maintains a professional vibe. Use clear language and check for any spelling or grammar mistakes – accuracy is key in this role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Hertfordshire County Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Business Support Officer role. Familiarise yourself with the job description and think about how your skills align with the responsibilities, like providing administrative support and being a first point of contact.
✨Show Off Your Organisational Skills
Since this role requires excellent organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or worked under tight deadlines. Be ready to discuss how you prioritise your workload and maintain accuracy in your work.
✨Brush Up on Your Communication Skills
As a Business Support Officer, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to rehearse common interview questions with a friend to ensure you can convey your ideas effectively.
✨Demonstrate Your Customer Focus
This role is client-facing, so be prepared to share examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help someone, as this will show your enthusiasm and pride in your work.