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For Companies At a Glance
- Tasks: Provide essential admin support to senior management and coordinate meetings.
- Company: Join a dynamic team within the Democratic & Statutory Services in Stevenage.
- Benefits: Competitive salary, potential for progression, and flexible part-time options.
- Why this job: Make a real difference in public services during key life events.
- Qualifications: Strong communication skills and experience with office applications required.
- Other info: Opportunity for career growth in a supportive environment.
The predicted salary is between 27693 - 31021 £ per year.
Overview
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Job Title: Senior Admin Support Officer
Starting Salary: £27,693 opportunity to progress to £31,021 per annum (pro rata for part time)
Hours: 37.0
Location: Stevenage
Contract Type: Permanent
Directorate: Resources
About the team
We are looking for a talented, enthusiastic individual to join our Democratic & Statutory Services team, which includes the Coroner Service, Registration & Citizenship Service, Democratic Services & Scrutiny, Highway Boundaries & Land Charges team and County Council Elections. The role provides administrative support to the Head of Democratic & Statutory Services and the wider management team.
Part-time may be considered down to (3 days or short 5 days) 21 hours
About the role
- Leadership Support: provide a confidential support service to the Head of Democratic & Statutory Services and wider senior management team, including correspondence, document editing / publishing, electronic filing, and support with project work.
- Meeting management: plan and coordinate internal and external meetings, both face to face and via Teams. Prepare agendas, minutes, notes, and actions logs for meetings as appropriate.
- Data and statistics: collate key performance indicator data sets for all services including service demand, supply of services, timeliness, financial information, and compliance with legislation. Manage feedback, compliments and complaints data. Provide ad hoc data presentation and analysis of data sets as requested.
- Finance: process invoices for all services as required. Raise invoices, Purchase Orders, Service Orders and refunds as appropriate. Complete stationery and equipment orders for the whole service as requested, using the corporate ordering system and external ordering websites where required.
- Projects: provide support to projects across the services. Monitoring and reviewing progress of various projects against deadlines, liaise with people throughout the organisation and externally with outside bodies.
About you
Essential:
- Excellent communication and interpersonal skills are required and the ability to relate to a wide range of people, including members of the public, colleagues from across the services, county councillors, senior management, and professionals from outside organisations.
- Demonstrable experience in the use of the full suite of office applications (Word, Excel, Outlook, MS Teams, PowerPoint) and specialised software, including case management systems, booking systems, committee management systems and social media administration, therefore competent IT skills are essential.
- Demonstrable experience of collating and presenting data sets which requires accuracy. Ability to interpret the data, identifying trends and presenting information in an accessible format.
- Experience of administering financial processing across the services, including invoice processing, purchase & service order creation, actioning refunds and using equipment ordering systems.
- Ability to work under pressure, prioritise own workload, multitask and balance various responsibilities for various services at one time.
- Experience in an administrative role with demonstrable secretarial skills, including diary management, minute and report writing and excellent organisational and planning skills
Desirable:
- Good political sensitivity and awareness. Able to handle all responsibilities with a high level of diplomacy, discretion and professionalism
- Experience in democratic or statutory service delivery.
This is a key and interesting role, supporting several specialist statutory services, which are provided to the public at the time of key events in their lives, from the birth of a child, death of a loved one, the purchase of a house or exercising their democratic rights
This job role is within the Business Support Services, level BUS7 job profile. Please locate this via:
Job profiles: Business support services
To hear more about this opportunity please contact,
Steve Charteris – 01992 555806 or steven.charteris@hertfordshire.gov.uk
for an informal discussion about the role.
Interview Date: 8 October 2025
Benefits of working for us
How to apply
As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications.
We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.
We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.
Additional information
Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.
English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.
Salary range
- £27,693 – £31,021 per year
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Senior Admin Support Officer employer: Hertfordshire County Council
Contact Detail:
Hertfordshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Admin Support Officer
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working in admin support roles. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the role. Think about how your skills in communication and data management can shine through. We want you to feel confident and ready to impress!
✨Tip Number 3
Showcase your tech skills! Be ready to discuss your experience with office applications and any specialised software you've used. Highlighting your proficiency can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining our team and ready to contribute to our mission.
We think you need these skills to ace Senior Admin Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Admin Support Officer role. Highlight your relevant experience, especially in administrative support and data management, so we can see how you fit into our team.
Show Off Your Skills: In your application, don’t just list your skills—give us examples! Whether it’s managing meetings or processing invoices, show us how you’ve successfully handled similar tasks in the past.
Craft a Compelling Covering Paragraph: Use the short covering paragraph to give us a snapshot of who you are. Share your passion for supporting democratic services and any unique experiences that make you a great fit for our team.
Proofread, Proofread, Proofread!: Before hitting send, double-check your application for any typos or errors. A polished application shows attention to detail, which is key for this role. We want to see your best work!
How to prepare for a job interview at Hertfordshire County Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Senior Admin Support Officer. Familiarise yourself with the key tasks mentioned in the job description, such as meeting management and data presentation. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since excellent communication is essential for this position, prepare examples of how you've effectively communicated with various stakeholders in the past. Think about times when you had to handle sensitive information or manage conflicting priorities, and be ready to share these experiences during the interview.
✨Be Data Savvy
The role requires collating and presenting data sets, so brush up on your data analysis skills. Be prepared to discuss your experience with tools like Excel and any specific software you've used. You might even want to bring a sample of your work to showcase your ability to interpret and present data clearly.
✨Demonstrate Your Organisational Skills
As an admin support officer, you'll need to juggle multiple tasks. Prepare to talk about how you prioritise your workload and manage deadlines. Consider sharing a specific example where you successfully managed competing responsibilities, as this will highlight your organisational prowess and ability to work under pressure.
