Resilience Manager

Resilience Manager

Stevenage Full-Time 44000 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead crisis management and resilience planning for Hertfordshire County Council.
  • Company: Join a dedicated team ensuring community safety and service continuity during emergencies.
  • Benefits: Enjoy a competitive salary, potential for secondment, and a supportive work environment.
  • Why this job: Make a real impact in your community while developing valuable skills in crisis management.
  • Qualifications: Relevant degree or equivalent experience in resilience management required.
  • Other info: This role includes a DBS check and is open to secondments.

The predicted salary is between 44000 - 48000 £ per year.

Starting Salary: £52,138 progressing to £57,652 per annum – pay award pending

Hours: 37

Location: Stevenage

Contract Type: Fixed Term Contract or Secondment for 12 months

Directorate: Community Protection

About The Team

The role will sit within the County Councils’ Crisis Management, Humanitarian Response and Resilience Team who provide the secretariat and support for the Local Resilience Forum (LRF). The primary function of the wider Resilience Team is to ensure that Hertfordshire County Council is resilient and able to continue to deliver critical services during a disruption, emergency situation or major incident.

About The Role

Reporting to the Head of Crisis Management, Humanitarian Response and Resilience, this exciting new role will be responsible for the secretariat function of the Local Resilience Forum (LRF) as well as day to day management of the LRF. Working with stakeholders at all levels you will be responsible for delivery against our new Hertfordshire LRF strategy and coordination of activity across partners. The role will support development of local plans to ensure that LRF partners are prepared to respond to major incidents and emergencies in the county.

Essential About you

  • Relevant professional qualifications (a graduate or equivalent) with a proven track record of resilience management within a political and/or partnership context.
  • Good understanding of the Civil Contingencies Act and Local Resilience Forums and experience of working at a local, regional and national level.
  • Experience of working with, supporting and influencing strategic leaders to make critical decisions in an incident or emergency.
  • Experience of building strong and effective relationships with partners in an incident response/resilience setting.
  • Able to communicate confidently, effectively, clearly and concisely to partners at all levels both orally and in writing.

Desirable

  • Recent experience of working within Hertfordshire’s Local Resilience Forum and/or knowledge of local response structures.

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is within the Regulatory Services, level 13 job profile.

To hear more about this opportunity please contact Andrew.Butler@hertfordshire.gov.uk or Mark.Williams1@hertfordshire.gov.uk for an informal discussion about the role.

Interview Date: 21st July 2025

Benefits of working for us

How to apply

As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert/job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.

Secondment

This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.

Additional information

Disability Confident

We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Safeguarding

This role has been identified as requiring a Disclosure & Barring Service (DBS) check.

English Fluency

The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).

Resilience Manager employer: Hertfordshire County Council

Hertfordshire County Council is an exceptional employer, offering a supportive work culture that prioritises community resilience and emergency preparedness. Employees benefit from competitive salaries, opportunities for professional growth, and the chance to make a meaningful impact in their local area. With a commitment to inclusivity and a focus on employee well-being, working in Stevenage provides a unique opportunity to contribute to vital public services while developing your career in a dynamic environment.
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Contact Detail:

Hertfordshire County Council Recruiting Team

Andrew.Butler@hertfordshire.gov.uk

StudySmarter Expert Advice 🤫

We think this is how you could land Resilience Manager

✨Tip Number 1

Familiarise yourself with the Civil Contingencies Act and Local Resilience Forums. Understanding these frameworks will not only help you in interviews but also demonstrate your commitment to the role.

✨Tip Number 2

Network with professionals currently working in resilience management or related fields. Engaging with them can provide insights into the role and may even lead to valuable referrals.

✨Tip Number 3

Prepare for potential interview questions by reflecting on your past experiences in crisis management. Be ready to discuss specific examples where you've influenced strategic decisions during emergencies.

✨Tip Number 4

Research Hertfordshire’s Local Resilience Forum and its recent activities. Showing that you are informed about local response structures can set you apart from other candidates.

We think you need these skills to ace Resilience Manager

Resilience Management
Understanding of the Civil Contingencies Act
Experience with Local Resilience Forums
Stakeholder Engagement
Strategic Decision-Making
Relationship Building
Effective Communication Skills
Oral and Written Communication
Emergency Response Planning
Coordination of Activities
Political Acumen
Ability to Influence Strategic Leaders
Experience in Crisis Management
Knowledge of Local Response Structures

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is specifically tailored to the Resilience Manager role. Highlight relevant experience in resilience management, particularly within political or partnership contexts, and ensure you include examples that demonstrate your ability to manage crises effectively.

Craft a Compelling Covering Paragraph: Use the short covering paragraph to succinctly summarise your skills, knowledge, and experiences that align with the job requirements. Focus on your communication skills and your experience working with strategic leaders during emergencies.

Highlight Relevant Qualifications: Clearly list any relevant professional qualifications and training that relate to resilience management. This could include certifications or courses that demonstrate your understanding of the Civil Contingencies Act and Local Resilience Forums.

Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial for the role.

How to prepare for a job interview at Hertfordshire County Council

✨Understand the Role and Responsibilities

Make sure you have a clear understanding of what a Resilience Manager does, especially in the context of crisis management and local resilience forums. Familiarise yourself with the Civil Contingencies Act and how it applies to the role.

✨Showcase Your Experience

Prepare specific examples from your past work that demonstrate your experience in resilience management, particularly in political or partnership contexts. Highlight any instances where you've influenced strategic leaders during emergencies.

✨Build Rapport with Interviewers

Since this role involves working with various stakeholders, practice building rapport during the interview. Be personable and engage with your interviewers, showing that you can communicate effectively at all levels.

✨Prepare Questions for Them

Have thoughtful questions ready to ask your interviewers about the Local Resilience Forum and their strategies. This shows your genuine interest in the role and helps you assess if the position aligns with your career goals.

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