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- Tasks: Manage recycling centres, mentor staff, and ensure safe operations across Hertfordshire.
- Company: Join Hertfordshire County Council, a leader in sustainable waste management.
- Benefits: Enjoy a competitive salary, mileage reimbursement, and a supportive team environment.
- Why this job: Make a real impact on sustainability while developing your leadership skills in a collaborative setting.
- Qualifications: Proven customer service skills and ability to manage a team are essential.
- Other info: Driving is required; we welcome applications from diverse backgrounds.
The predicted salary is between 24900 - 33500 £ per year.
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Job Title: Flexi Site Manager
Starting Salary: £29,943 progressing to -£33,542 per annum (pro rata for part time)
Hours: 40
Location: Countywide
Contract Type: Permanent
Directorate: Growth & Environment
About The Team
You’ll be joining a dedicated and supportive team within the Recycling Centre Service – WMU, who are passionate about sustainability and making a real difference in Hertfordshire’s waste management efforts. Our team works collaboratively across 16 sites, sharing knowledge, solving problems together, and continuously looking for ways to improve recycling rates and customer experience.
About The Role
- Act as the site manager to cover absence across the recycling centres in Hertfordshire, instructing and mentoring operatives.
- Use of your own vehicle is required. Mileage will be reimbursed.
- Responsible for the safe opening and closing of site.
- Manage all documentation for the site both paper form and computerised.
- Show and help service users put their waste in the correct areas as appropriate.
- Check permits for vans and trailers and check for certain types of waste.
- Ensure that the waste streams do not get mixed up.
- Maintain a clean and tidy work environment.
- Look for ways to improve customer service and recycling rates.
- Compaction of waste through use of JCB’s and compactors (training provided)
About You
Essential :
We’ll need you to have a proven track record of delivering excellent customer service and be able to ensure work is carried out to a high standard. With highly developed interpersonal skills you will be confident in advising residents of how to dispose of their waste. Ability to remain calm under pressure, work safely and follow procedures.
Maintaining a high level of service in all weather conditions
Experience of working under prolonged periods of sustained physical effort.
Able to support and manage a team of operatives.
Be the first aider and fire marshal on site.
We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.
This job role is within the Operational Services, level OPS7 job profile. Please locate this via:
Job profiles – Operational services
To hear more about this opportunity please contact for an informal discussion about the role.
Interview Date: TBC
Benefits of working for us
How to apply
As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.
Secondment
This position is open to secondments. If you work for HCC or any other Local Authority and would like to be considered as a Secondment contract, please ensure you complete the Secondment Form as part of your application. If you do not, your application will be considered as a Fixed Term Contract only.
Additional information
Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.
Driving Required
You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.
English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Project Management and Information Technology
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Industries
Government Administration
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Flexi Site Manager employer: Hertfordshire County Council
Contact Detail:
Hertfordshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flexi Site Manager
✨Tip Number 1
Familiarise yourself with the recycling processes and regulations in Hertfordshire. Understanding local waste management policies will not only help you in the role but also impress the interviewers with your knowledge of the area.
✨Tip Number 2
Highlight any previous experience in customer service, especially in challenging situations. Being able to demonstrate how you've effectively managed customer interactions can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your leadership skills and how you've successfully managed teams in the past. The role requires mentoring operatives, so showcasing your ability to lead and motivate others will be crucial.
✨Tip Number 4
Be ready to talk about your problem-solving skills. Think of examples where you've improved processes or resolved issues in a work environment, as this aligns well with the role's focus on enhancing recycling rates and customer service.
We think you need these skills to ace Flexi Site Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is specifically tailored to the Flexi Site Manager role. Highlight your experience in customer service, team management, and any relevant qualifications or training that align with the job description.
Showcase Relevant Experience: In your application, include specific examples of how you've successfully managed teams or improved customer service in previous roles. This will help the panel see your capabilities in action.
Craft a Strong Covering Paragraph: Use the short covering paragraph to summarise your skills and experiences. Focus on your ability to work under pressure, your interpersonal skills, and your commitment to sustainability, as these are key aspects of the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hertfordshire County Council
✨Show Your Customer Service Skills
Since the role requires excellent customer service, prepare examples from your past experiences where you successfully assisted customers. Highlight how you handled difficult situations and maintained a positive attitude.
✨Demonstrate Team Management Experience
Be ready to discuss your experience in managing or mentoring a team. Share specific instances where you led a group, resolved conflicts, or improved team performance, as this will be crucial for the Flexi Site Manager role.
✨Familiarise Yourself with Waste Management Practices
Research the best practices in waste management and recycling. Being knowledgeable about current trends and regulations will show your commitment to sustainability and your readiness to contribute to the team's goals.
✨Prepare for Practical Scenarios
Expect questions or scenarios related to site management, such as handling waste streams or ensuring safety protocols. Practising these scenarios can help you respond confidently and demonstrate your problem-solving skills.
