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- Tasks: Join our team to deliver and install essential equipment for vulnerable clients.
- Company: Hertfordshire Equipment Service supports independent living through vital health and social care equipment.
- Benefits: Enjoy a competitive salary, flexible working hours, and opportunities for overtime.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: Must have a full driving licence and practical skills; customer service experience is a plus.
- Other info: Work Tuesday to Saturday with shifts from 8am to 5pm; ad-hoc overtime available.
The predicted salary is between 24404 - 25584 £ per year.
Job Title: Equipment and Installation Technician
Starting Salary: £24,404 progressing to £25,584 per annum – pay award pending
Hours: 37 hours per week
Location: Welwyn
Contract Type: Permanent
Directorate: Adult Care Services
About the team
Hertfordshire Equipment Service (HES) provides health and social care equipment to disabled and vulnerable service users and patients across Hertfordshire. From bath boards to hospital beds and grab rails to gantry hoists, the equipment HES provides enables Hertfordshire residents to remain living independently in their own homes or supports them and their carers by providing equipment which enables them to be discharged from hospital.
About the role
Our service is growing and very much in demand, and we are looking for a technician to join our busy team, delivering and installing items of equipment within client’s homes. We’re looking for people who can work flexibly and as part of a team here at Hertfordshire Equipment Service which intern supports NHS and social care colleagues in working across seven days. Must be able to drive a 3.5T vehicle and used to heavy or cumbersome equipment to deliver and fit.
The working pattern will be
Tuesday to Saturday – 8am to 4pm or 9am to 5pm shifts on a rota, ad-hoc overtime is also available during the week
About you
Essential:
Full Driving Licence with either D1, C1, C or BE category
Demonstratable practical abilities
Empathy to provide high levels of customer service
Desirable:
Experience of installing specialist equipment desirable
Customer Service
Face to Face client interaction
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Equipment and Installation Technician employer: Hertfordshire County Council
Contact Detail:
Hertfordshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Equipment and Installation Technician
✨Tip Number 1
Familiarise yourself with the types of equipment you'll be working with. Understanding the various health and social care equipment, like hospital beds and grab rails, will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Highlight any previous experience in customer service or face-to-face client interaction. Being able to show that you can empathise with clients and provide excellent service will set you apart from other candidates.
✨Tip Number 3
Make sure to emphasise your driving skills and any relevant qualifications. Since the role requires driving a 3.5T vehicle, showcasing your full driving licence and any experience with heavy equipment will be crucial.
✨Tip Number 4
Be prepared to discuss your flexibility and teamwork skills. The role involves working across different days and times, so demonstrating your ability to adapt and work well within a team will be beneficial.
We think you need these skills to ace Equipment and Installation Technician
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Equipment and Installation Technician position. Highlight key skills such as practical abilities and customer service experience in your application.
Tailor Your CV: Customise your CV to reflect relevant experience, particularly any roles involving equipment installation or customer service. Make sure to include your driving licence details and any specific categories that apply.
Craft a Compelling Cover Letter: Write a cover letter that showcases your empathy and commitment to providing high levels of customer service. Mention your ability to work flexibly and as part of a team, which is essential for this role.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this position.
How to prepare for a job interview at Hertfordshire County Council
✨Showcase Your Practical Skills
As an Equipment and Installation Technician, practical abilities are essential. Be prepared to discuss your hands-on experience with similar equipment and any relevant technical skills you possess. Consider bringing examples of past projects or installations you've completed.
✨Demonstrate Empathy and Customer Service
This role requires a high level of customer interaction, so it's crucial to show that you can empathise with clients. Share experiences where you've provided excellent customer service, especially in challenging situations, to highlight your ability to connect with vulnerable individuals.
✨Know the Equipment
Familiarise yourself with the types of equipment you'll be working with, such as hospital beds and grab rails. Being knowledgeable about these items will not only impress your interviewers but also show your commitment to the role and the well-being of the clients you'll serve.
✨Be Ready for Flexibility
The job requires flexibility in working hours and days. Be prepared to discuss your availability and willingness to work on a rota basis, including weekends. This shows that you're adaptable and ready to meet the demands of the role.
