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- Tasks: Support the Site Manager, mentor staff, and ensure smooth site operations.
- Company: Join Hertfordshire County Council, dedicated to improving recycling and reducing landfill waste.
- Benefits: Enjoy a competitive salary, training opportunities, and a supportive work environment.
- Why this job: Make a real impact on the environment while developing your skills in a dynamic team.
- Qualifications: Customer service experience and ability to manage teams in various weather conditions required.
- Other info: Disability Confident employer; guaranteed interview for eligible applicants.
The predicted salary is between 26804 - 29484 £ per year.
This is an exciting opportunity to join the Recycling Centre service team with our vision to increase recycling rates and divert waste from landfill.
You will act as Deputy Manager on site, instructing and mentoring operatives when the Site Manager is on leave. Responsibilities include:
- Safe opening and closing of the site
- Managing documentation
- Assisting service users
- Checking permits
- Ensuring waste streams are segregated
- Maintaining a clean environment
- Seeking improvements in customer service and recycling rates
Training will be provided for equipment operation, first aid, fire safety, manual handling, and plant operation. Opportunities for progression are available.
Applicants should have a proven track record of delivering excellent customer service, high standards of work, and interpersonal skills to advise residents on waste disposal. Ability to remain calm under pressure, work safely, and follow procedures in all weather conditions is essential. Experience in physical effort and team management is required. You must be the designated first aider and fire marshal on site, with training provided for operating JCBs.
This role is within the Operational Services, level OPS6. For more details, see: Job profiles - Operational services.
Please upload your most recent CV, including employment history, training, and qualifications. Use the opportunity to demonstrate how you meet the requirements of the role in your application.
Working for us offers various benefits, details of which can be provided upon request.
We are a Disability Confident employer, guaranteeing an interview to applicants with a disability who meet the minimum criteria. Fluency in English is essential for communicating with the public, with provisions for sign language interpreters if needed.
Contact Detail:
Hertfordshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Site Manager
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Deputy Site Manager, especially in waste management and recycling. Understanding the nuances of customer service in this context will help you stand out during discussions.
✨Tip Number 2
Highlight any previous experience in team management or mentoring roles. Be ready to share examples of how you've successfully led a team or improved processes in past positions.
✨Tip Number 3
Prepare to discuss your approach to maintaining safety standards and managing documentation. Being able to articulate your methods for ensuring compliance and safety can set you apart from other candidates.
✨Tip Number 4
If possible, visit the site or similar facilities beforehand to get a feel for the environment. This will not only give you insights to discuss but also demonstrate your genuine interest in the role.
We think you need these skills to ace Deputy Site Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, team management, and any physical roles you've held. Emphasise your ability to work under pressure and follow safety procedures.
Showcase Relevant Skills: In your application, clearly demonstrate how your skills align with the responsibilities of the Deputy Site Manager role. Mention any experience with waste management or recycling initiatives, as well as your interpersonal skills.
Use Specific Examples: When describing your previous roles, use specific examples that showcase your achievements and how they relate to the job description. This could include instances where you improved customer service or managed a team effectively.
Follow Application Instructions: Ensure you upload your most recent CV as requested and double-check that it includes all necessary information about your employment history, training, and qualifications. Pay attention to detail to make a good impression.
How to prepare for a job interview at Hertfordshire County Council
✨Showcase Your Customer Service Skills
Since the role requires excellent customer service, prepare examples from your past experiences where you successfully assisted customers or resolved issues. Highlight your interpersonal skills and how they contributed to positive outcomes.
✨Demonstrate Your Team Management Experience
Be ready to discuss your experience in managing teams, especially in high-pressure situations. Share specific instances where you led a team effectively, ensuring safety and productivity, which is crucial for this role.
✨Familiarise Yourself with Waste Management Practices
Research the latest trends and best practices in waste management and recycling. Being knowledgeable about these topics will show your commitment to the role and help you answer questions confidently.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to handle emergencies or difficult situations on site. Think through potential challenges you might face as a Deputy Site Manager and how you would address them.
