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- Tasks: Support the Site Manager, mentor staff, and ensure smooth site operations.
- Company: Join Hertfordshire County Council, dedicated to improving recycling and reducing landfill waste.
- Benefits: Enjoy a competitive salary, training opportunities, and a supportive work environment.
- Why this job: Make a real impact on the environment while developing your skills in a dynamic team.
- Qualifications: Customer service experience and ability to manage teams in various weather conditions are essential.
- Other info: Guaranteed interview for applicants with disabilities meeting minimum criteria.
The predicted salary is between 26804 - 29484 £ per year.
This is an exciting opportunity to join the Recycling Centre service team with our vision to increase recycling rates and divert waste from landfill.
You will act as Deputy Manager on site, instructing and mentoring operatives when the Site Manager is on leave. Responsibilities include:
- the safe opening and closing of the site
- managing documentation
- assisting service users
- checking permits
- ensuring waste streams are segregated
- maintaining a clean environment
- seeking improvements in customer service and recycling rates
Training will be provided for equipment operation, first aid, fire safety, manual handling, and plant operation. Opportunities for progression are available.
Applicants should have a proven track record of delivering excellent customer service, high standards of work, and interpersonal skills to advise residents on waste disposal. The ability to remain calm under pressure, work safely, and follow procedures in all weather conditions is essential. Experience in physical effort and team management is required. You must be the designated first aider and fire marshal on site, with training provided for operating JCBs.
This role is within the Operational Services, level OPS6. For more details, see: Job profiles - Operational services.
Please upload your most recent CV, including employment history, training, and qualifications. Use the opportunity to demonstrate how you meet the requirements of the role in your application.
Working for us offers various benefits, details of which can be provided upon request.
We are a Disability Confident employer, guaranteeing an interview to applicants with a disability who meet the minimum criteria. Fluency in English is essential for communicating with the public, with provisions for sign language interpreters if needed.
Deputy Site Manager employer: Hertfordshire County Council
Contact Detail:
Hertfordshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Site Manager
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Deputy Site Manager, especially those related to customer service and waste management. Understanding these key areas will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Network with current or former employees of Hertfordshire County Council, particularly those in operational roles. They can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for your application.
✨Tip Number 3
Highlight any relevant experience in team management and customer service during informal discussions or networking events. This will help you stand out as a candidate who is not only qualified but also personable and approachable.
✨Tip Number 4
Prepare to discuss how you handle pressure and maintain safety standards in challenging conditions. Providing examples from past experiences can showcase your ability to thrive in the role and reassure the hiring team of your capabilities.
We think you need these skills to ace Deputy Site Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, team management, and any specific skills related to waste disposal and recycling. Use keywords from the job description to align your experience with what Hertfordshire County Council is looking for.
Showcase Your Skills: In your application, emphasise your ability to remain calm under pressure and your commitment to safety procedures. Provide examples of how you've successfully managed teams or projects in challenging environments.
Demonstrate Your Commitment: Use your cover letter to express your enthusiasm for the role and the vision of the Recycling Centre service team. Explain why you want to contribute to increasing recycling rates and improving customer service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hertfordshire County Council
✨Showcase Your Customer Service Skills
Since the role requires excellent customer service, prepare examples from your past experiences where you successfully assisted customers or resolved issues. Highlight your interpersonal skills and how they contributed to positive outcomes.
✨Demonstrate Your Team Management Experience
Be ready to discuss your experience in managing teams, especially in high-pressure situations. Share specific instances where you led a team effectively, ensuring safety and compliance with procedures.
✨Familiarise Yourself with Waste Management Practices
Research the latest trends and best practices in waste management and recycling. Being knowledgeable about these topics will show your commitment to the role and your ability to contribute to improving recycling rates.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-life scenarios, such as dealing with difficult customers or managing site operations during adverse weather conditions. Practising your responses can help you articulate your thought process clearly.
