At a Glance
- Tasks: Support your community by tackling crime and anti-social behaviour as a Police Community Support Officer.
- Company: Join Hertfordshire Police and be part of a team making a real difference.
- Benefits: Competitive salary, generous leave, pension scheme, and flexible working hours.
- Other info: Inclusive workplace committed to diversity and providing necessary adjustments.
- Why this job: Make a positive impact in your community while gaining valuable experience.
- Qualifications: Must have 3 years UK residency and a full UK manual driving licence.
The predicted salary is between 31749 - 38169 € per year.
We’re offering applications for Police Community Support Officers (PCSOs). As a Police Community Support Officer, you can make a direct contribution to your local community. Our PCSOs play a vital role in offering a reassuring presence to the public, helping to fight crime and anti-social behaviour, and forging stronger relationships within the communities we serve. PCSOs work in Neighbourhood Policing Teams to improve the quality of life for residents and make their area safer, by proactively tackling crime and anti-social behaviour (ASB).
Being a Police Community Support Officer is both exciting and rewarding. It calls for strong powers of observation, communication, judgement and problem-solving. The role involves evening and weekend shift work, including working some weekends and evenings to 11pm, and you may be required to work at various locations across the county.
Becoming a PCSO offers a full or part time opportunity with the flexibility to fit around you, however the hours requested will need to fit in with operational requirements. The starting salary including shift allowance for all new recruits is £31,749 for individuals working full time (37 hours per week) and working the full shift pattern. The salary, with shift allowance, will increase to a maximum of £38,169 based on length of service and performance related pay.
You will be eligible to join the Local Government Pension Scheme (LGPS). This is a contributory Career Average Revalued Earnings (CARE) scheme to which the Constabulary as the employer contributes to as well. As a full time PCSO, we’ll offer you a minimum of 178 hours of annual leave (24 days), with the potential to increase up to 222 hours (30 days), dependent on your hours of work and length of service. You will also receive eight days of public holidays. Your annual leave entitlement will be confirmed when you begin your role.
To enable us to deliver outstanding policing for everyone, we need people from all backgrounds with a range of professional and life experiences so that we are truly representative of our communities. All applicants are required to have at least 3 years residency in the UK.
If you are a current serving PCSO in another force and are interested in transferring over to Hertfordshire, please email and we can review this request, you will still need to apply under this advert.
Additional Information: All internal applicants must have successfully completed their probationary period to apply for this role. This vacancy is live to those at risk of redundancy and will remain open to redeployees until the conditional offer stage throughout the recruitment process. Redeployees will take priority over other applicants at any point during the recruitment process up until conditional offer. If a redeployee is successful and accepts an offer, they will remain on their home force’s terms and conditions.
As a Disability Confident leader, we take personal responsibility to help create an inclusive workplace, where police officers and staff respect one another, feel valued for their differences and can be themselves. We are committed to providing workplace adjustments, wherever needed so everyone feels welcome and can flourish. If you have a disability and you meet the minimum criteria for the position you are applying for, you will be entitled to an interview under the 'Offer an Interview Scheme'.
Applicants must hold a full UK manual driving licence at the time of application. This is a mandatory requirement for all Police Community Support Officers. We are unable to accept applications without these main entry requirements.
Please note: This role has been identified as high-risk in relation to potential DNA and fingerprint contamination within forensic processes. As such, successful candidates will be required to provide a DNA and Fingerprint elimination sample as part of their pre-employment checks. The sample will be used to conduct a speculative search against our database and then solely for contamination elimination purposes and held on a secure elimination database in accordance with the Data Protection Act 2018 and GDPR. Provision of this sample is a condition of employment for roles identified as high-risk.
It is recommended that you download and store a copy of the role profile as this will no longer be available once the advert has closed. This advert will close on Sunday 31st May 2026 at 23:55pm.
Police Community Support Officer - Hertfordshire employer: Hertfordshire Constabulary
As a Police Community Support Officer in Hertfordshire, you will be part of a dedicated team committed to enhancing community safety and well-being. We offer a supportive work culture that values diversity and inclusivity, alongside competitive salaries and generous leave entitlements. With opportunities for professional growth and a focus on community engagement, this role is not just a job; it's a chance to make a meaningful impact in the lives of residents.
StudySmarter Expert Advice🤫
We think this is how you could land Police Community Support Officer - Hertfordshire
✨Tip Number 1
Get to know the community you want to serve! Spend some time in the area, chat with locals, and understand their concerns. This will not only help you during interviews but also show your genuine interest in becoming a PCSO.
✨Tip Number 2
Practice your communication skills! As a PCSO, you'll need to interact with a variety of people. Try role-playing scenarios with friends or family to build your confidence and improve your problem-solving skills.
✨Tip Number 3
Network with current PCSOs or police staff. They can provide insider tips on what the role really involves and how to stand out in the application process. Plus, it’s a great way to show your commitment to the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Police Community Support Officer - Hertfordshire
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see why you’re excited about becoming a PCSO and how you can contribute to our community.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. We’re looking for strong communication, problem-solving, and observational skills, so give us examples that showcase these abilities!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us understand your qualifications quickly!
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way to ensure we receive all your details correctly and gives you a chance to review everything before hitting send.
How to prepare for a job interview at Hertfordshire Constabulary
✨Know Your Community
As a Police Community Support Officer, understanding the local community is crucial. Research the area you’ll be serving in, including its demographics, common issues, and community events. This knowledge will help you demonstrate your commitment to making a positive impact during the interview.
✨Showcase Your Communication Skills
Effective communication is key in this role. Prepare examples of how you've successfully communicated with diverse groups or resolved conflicts. Practising clear and confident responses will show that you can engage with the public and build relationships within the community.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific situations where you've had to think on your feet and solve problems. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your judgement and decision-making skills relevant to tackling crime and anti-social behaviour.
✨Understand the Role's Requirements
Familiarise yourself with the responsibilities and challenges of being a PCSO. Be prepared to discuss your flexibility regarding shift work and your willingness to work evenings and weekends. Showing that you understand the demands of the job will reflect your readiness for the role.
