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- Tasks: Lead digital communications, manage social media, and create engaging content for the OPCC.
- Company: Join the Office of the Police and Crime Commissioner during a transformative phase.
- Benefits: Flexible working arrangements and the chance to shape community safety initiatives.
- Why this job: Make a real impact by connecting with communities and enhancing public trust.
- Qualifications: Degree in communications or related field and 2-3 years in digital communications.
- Other info: Collaborative environment with opportunities for innovation and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
This is a unique chance to join the Office of the Police and Crime Commissioner (OPCC) at a pivotal transitional phase. Are you a creative communicator who knows how to make digital platforms sing? Do you enjoy crafting content that connects with communities and builds trust? If so, we’d love to welcome you to our team.
As Digital Communications Lead, you’ll be at the heart of how the OPCC engages with the public online. You’ll manage our website, social media channels, and digital campaigns — making sure everything we publish is timely, accurate, and engaging. You’ll help shape how we communicate the Commissioner’s priorities and respond to the needs of Hertfordshire’s communities. This role is about more than just posting updates. It’s about telling stories that matter, responding to real-time issues, and making sure our digital presence reflects the values and ambitions of the OPCC. You’ll work closely with colleagues across the OPCC and Constabulary, bringing consistency, creativity, and clarity to everything we do online.
Key Responsibilities
- You’ll lead the day-to-day running of our digital platforms — updating the website, scheduling social media content, and making sure our messaging is clear and consistent.
- You’ll be the person who ensures our digital voice is aligned with the Police and Crime Plan, and that our content is accessible, inclusive, and engaging.
- You’ll be responsible for planning and delivering digital campaigns that inform, inspire, and involve the public.
- You’ll also monitor engagement metrics to understand what’s working and where we can improve.
- You’ll respond to public and stakeholder enquiries, support urgent communications when needed, and ensure we’re compliant with accessibility standards and data protection laws.
- Collaboration is a big part of the role. You’ll work with internal teams, external suppliers, and partner organisations to make sure our digital tools are effective and our messaging is consistent.
- You’ll also contribute to wider engagement activities like newsletters, events, and consultations — helping us reach more people in more meaningful ways.
- You’ll help shape best practice in digital communications across the OPCC and Constabulary, encouraging innovation and consistency in how we engage online.
About You
We’re looking for someone who’s digitally fluent, strategically minded, and great at building relationships. You’ll need:
- A degree (or equivalent experience) in communications, marketing, media, or a related field.
- 2–3 years’ experience in digital communications or public engagement.
- A strong grasp of social media platforms, CMS systems, and digital analytics tools.
- Skills in photography, video editing, or graphic design (Canva, Adobe Creative Suite).
- Excellent communication skills and a collaborative approach.
- A UK driving licence and access to a vehicle for travel across the county.
- You’ll also need to be comfortable working flexibly, including occasional out-of-hours updates, and be willing to undergo police vetting.
Why join us?
Be part of an organisation at a transformational stage, shaping the future of victim services and community safety. Work in a role that combines strategic leadership, innovation, and social impact. Enjoy flexible working arrangements. If you’re ready to take on a role that challenges, inspires, and makes a difference, we want to hear from you.
Digital Communications Lead - OPCC employer: Hertfordshire Constabulary
Contact Detail:
Hertfordshire Constabulary Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Communications Lead - OPCC
✨Tip Number 1
Get to know the OPCC inside out! Familiarise yourself with their digital presence and recent campaigns. This will help you tailor your approach and show them you’re genuinely interested in their mission.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the application process.
✨Tip Number 3
Showcase your creativity! Prepare a mini portfolio of your best digital content work. Whether it’s social media posts, graphics, or campaigns, having tangible examples will make you memorable.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and making a difference.
We think you need these skills to ace Digital Communications Lead - OPCC
Some tips for your application 🫡
Show Your Creative Side: When crafting your application, let your creativity shine! Use engaging language and examples that showcase how you've made digital platforms sing in the past. We want to see your personality come through!
Tailor Your Content: Make sure to tailor your application to the role of Digital Communications Lead. Highlight your experience with social media, content creation, and community engagement. We love seeing how your skills align with our mission at the OPCC.
Be Clear and Concise: While we appreciate creativity, clarity is key! Ensure your application is well-structured and easy to read. Use bullet points where necessary to make your achievements stand out — we want to see what you can bring to the table!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Hertfordshire Constabulary
✨Know Your Digital Platforms
Before the interview, make sure you’re familiar with the OPCC’s digital presence. Check out their website and social media channels to understand their tone and style. This will help you discuss how you can enhance their online engagement and show that you’re genuinely interested in their work.
✨Showcase Your Creativity
Prepare examples of past digital campaigns or content you’ve created that had a positive impact. Be ready to discuss your creative process and how you tailor content to connect with different audiences. This is your chance to demonstrate how you can make their digital platforms 'sing'!
✨Understand Community Engagement
Familiarise yourself with the key issues facing Hertfordshire’s communities. Think about how you would approach communicating these issues through digital channels. Showing that you understand the local context will highlight your strategic mindset and commitment to community engagement.
✨Be Ready for Collaboration Questions
Since collaboration is key in this role, prepare to discuss your experience working with teams and external partners. Think of specific examples where you’ve successfully collaborated on projects, and be ready to explain how you can bring consistency and clarity to the OPCC’s communications.
