Job Description
Calls can come at any time, so there is a core shift pattern which covers 24 hours a day, 7 days a week. Our Communications Operators answer emergency and non-emergency calls and direct resources across the County.
As one of the team, you’ll receive extensive training and on-the-job support to prepare you for the challenging variety of calls and roles ahead.
No matter what type of call comes in, your compassion, patience and professionalism must remain and that means thinking on your feet whilst providing reassurance and obtaining the relevant information to enable the correct deployment of appropriate police responses as necessary.
In return we will offer you an attractive salary and a busy operational role where you can play a key part in protecting the public from harm.
The starting salary for this role, including shift allowance, is £34,329, increasing to £40,893 after 3 years.
The application process involves an application form, an assessment (including a typing test) and if successful at assessment an interview. We are recruiting for a pool of people for intakes over the next six to twelve months.
As a part of the application, you will have to provide answers to below questions in 200 words each.
- What attracted you to becoming a Communications Operator with Hertfordshire Constabulary?
- What personal qualities/values, skills and knowledge do you possess that would support you within your role as a Communications Operator? (e.g., integrity, IT skills, customer service, problem solving etc.)
- If successful, what duties do you think you will carry out as a Communications Operator?
Applications will be shortlisted on a weekly basis.
To find out more about the role, please e-mail the FCR recruitment team at fcrtrainingteam@herts.police.uk or the vacancy manager Jessica Parkin on jessica.parkin@herts.police.uk
Communications Operator - Police Force Control Room in Welwyn Garden City employer: Hertfordshire Constabulary
Hertfordshire Constabulary is an exceptional employer, offering a dynamic work environment where you can make a real difference in the community as a Communications Operator. With comprehensive training and ongoing support, employees are equipped to handle a variety of challenging situations while enjoying competitive salaries and opportunities for career advancement. The commitment to employee well-being and professional growth, combined with the vital role in public safety, makes this position both meaningful and rewarding.
Contact Details:
Hertfordshire Constabulary Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Communications Operator - Police Force Control Room in Welwyn Garden City
✨Get Some Hands-On Experience
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Join local EMS associations or online groups where professionals chat about job opportunities and trends. These communities are goldmines for networking, and you might just overhear about openings at places like Hertfordshire Constabulary that aren't even advertised yet!
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Some tips for your application 🫡
Highlight Relevant Certifications:In the emergency medical services world, certifications like EMT or Paramedic are crucial. Make sure to prominently display any relevant qualifications on your CV to show you’re qualified and ready to jump in.
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How to prepare for a job interview at Hertfordshire Constabulary
✨Brush Up on Your Medical Knowledge
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Don't be surprised if your full-time interview includes a hands-on assessment. Practising skills like CPR, patient assessment, and using EMS technology will show you're ready for the rigours of the job. So gather your training materials and maybe even practice with a mate to simulate the scenario-based tests you might encounter.
