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For Companies At a Glance
- Tasks: Provide essential support to customers and manage applications in a dynamic team.
- Company: Local government authority committed to community service and support.
- Benefits: Up to £25,500 salary, 25 days leave, pension contribution, and training opportunities.
- Why this job: Join a supportive environment where your skills make a real difference.
- Qualifications: Strong communication skills and proficiency in Microsoft Office required.
- Other info: Enjoy a hybrid work model with great career development prospects.
The predicted salary is between 20400 - 30600 £ per year.
A local government authority in Welwyn Garden City is looking for a Technical Support Administrator. The successful candidate will provide vital administrative support in the Technical Support Team, interacting with customers and managing applications. This hybrid role offers training, development opportunities, and a salary up to £25,500.
You should have strong communication skills and be proficient with Microsoft Office. Benefits include:
- 25 days annual leave
- a pension contribution
- a supportive work environment
Hybrid Technical Support Specialist (Customer Focused) in Welwyn Garden City employer: Hertfordshire Building Control
Contact Detail:
Hertfordshire Building Control Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Technical Support Specialist (Customer Focused) in Welwyn Garden City
✨Tip Number 1
Get to know the company! Research the local government authority and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is customer-focused, it’s crucial to demonstrate your ability to interact effectively. Try role-playing common customer scenarios with a friend or family member to build your confidence.
✨Tip Number 3
Show off your tech skills! Make sure you’re comfortable with Microsoft Office and any other relevant software. You could even prepare a quick demo or examples of how you've used these tools in past roles to impress during your interview.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows us that you’re proactive and keen on joining our team. Don’t miss out on this opportunity!
We think you need these skills to ace Hybrid Technical Support Specialist (Customer Focused) in Welwyn Garden City
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in technical support and customer interaction. We want to see how your skills align with the role, so don’t be shy about showcasing your proficiency with Microsoft Office!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this hybrid role and how you can contribute to our Technical Support Team. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: Since strong communication is key for this position, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at StudySmarter!
How to prepare for a job interview at Hertfordshire Building Control
✨Know Your Tech
Brush up on your technical knowledge, especially around the tools and software mentioned in the job description. Familiarise yourself with Microsoft Office and any other relevant applications, as you might be asked to demonstrate your proficiency during the interview.
✨Customer Focus is Key
Since this role is customer-focused, prepare examples of how you've successfully interacted with customers in the past. Think about specific situations where you resolved issues or improved customer satisfaction, as these will showcase your communication skills.
✨Show Enthusiasm for Learning
The role offers training and development opportunities, so express your eagerness to learn and grow within the position. Share any past experiences where you took the initiative to develop new skills or adapt to new technologies.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This could be about the team dynamics, the types of applications you'll be managing, or the training process. It shows you're genuinely interested in the role and helps you assess if it's the right fit for you.
