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- Tasks: Support legal departments by managing operations and enhancing administrative efficiency.
- Company: Join Herrington Carmichael LLP, an award-winning law firm with a collaborative culture.
- Benefits: Salary up to £35,000, comprehensive benefits, and 25 days holiday plus Christmas closure.
- Why this job: Make a real impact in a dynamic leadership support role within a thriving legal team.
- Qualifications: Experience in managerial or executive assistant roles, with strong organisational skills.
- Other info: Enjoy a supportive environment focused on personal and professional development.
The predicted salary is between 28000 - 42000 £ per year.
Herrington Carmichael LLP is looking for a proactive and highly organised Operations Manager to support the strategic and day-to-day success of our legal departments. This is a flexible float role within the wider operations manager team, providing support wherever it’s most needed. Ideal for someone with strong executive assistant or managerial experience, this role suits a fast-paced, professional environment focused on efficiency, collaboration, and continuous improvement.
About Us: Herrington Carmichael LLP is a full-service, award-winning law firm ranked in the Legal 500. We pride ourselves on our ambitious growth, strong client relationships, and a collaborative culture that supports both personal and professional development. We’re not just a law firm—we’re a team that values excellence, innovation, and people.
The Opportunity: As Operations Manager, you will work closely with the Head of Department (HOD) to oversee and enhance administrative operations, ensuring the department runs smoothly and efficiently. You’ll act as a trusted advisor and right-hand support to the HOD, helping to coordinate departmental activities, streamline processes, and lead on strategic initiatives.
Key Responsibilities:
- Executive Support: Manage the HOD’s diary, coordinate meetings, and prepare agendas, minutes, and follow-up actions for key departmental sessions.
- Operational Oversight: Guide team members on administrative procedures, ensuring compliance and consistency across the department.
- Legal Secretary Team Management: Lead and manage the legal secretary team across the department, ensuring high performance, workload balance, and professional development.
- Process Improvement: Identify inefficiencies and implement solutions to enhance workflow and productivity.
- Client Experience: Support the resolution of client complaints with professionalism and discretion.
- Financial Coordination: Liaise with Fee Earners and the Accounts team to manage billing cycles, forecasts, and aged debt reduction.
- Team Leadership: Chair regular admin meetings, report feedback to the HOD, and foster a culture of continuous improvement.
- Business Development: Collaborate with the HOD and Business Relationships Manager to drive growth through monthly BD meetings and initiatives.
- Compliance & Auditing: Conduct regular file audits to ensure adherence to internal and external standards.
- Project Management: Lead and support departmental projects and strategic initiatives.
- General Support: Be the go-to person for administrative needs, including holiday cover and ad hoc support.
What We’re Looking For:
- Proven experience in a managerial, executive assistant, or operations role within a professional services environment.
- Experience managing administrative or secretarial teams.
- Exceptional organisational and communication skills.
- A proactive mindset with a passion for improving systems and supporting leadership.
- Strong interpersonal skills and the ability to build relationships across teams.
- Confidence in handling sensitive matters with discretion and professionalism.
The Perks:
- Salary up to £35,000 DOE.
- Free on-site parking.
- Comprehensive benefits package including pension, enhanced parental leave, 25 days holiday plus Christmas closure, and Perkbox.
- A supportive, ambitious, and collaborative working environment.
If you’re ready to take on a dynamic leadership support role and contribute to the success of a thriving legal department, we’d love to hear from you. Please send your CV and cover letter to Lara Drijver, Resourcing Operations Manager, at careers@herrington-carmichael.com, specifying your interest in the Real Estate department.
Operations Manager employer: Herrington Carmichael LLP
Contact Detail:
Herrington Carmichael LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal field and let them know you're on the hunt for an Operations Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Herrington Carmichael LLP thoroughly. Understand their values, culture, and recent achievements. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Operations Manager. Highlight your organisational skills and any process improvements you've implemented in past roles to demonstrate your proactive mindset.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Herrington Carmichael LLP.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your managerial experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that align with the responsibilities listed in the job description.
Showcase Your Organisational Skills: As an Operations Manager, organisation is key. In your application, demonstrate your ability to manage multiple tasks and priorities effectively. We love seeing candidates who can keep things running smoothly!
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Herrington Carmichael LLP
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations Manager role. Familiarise yourself with the key responsibilities like managing diaries, coordinating meetings, and leading teams. This will help you demonstrate how your experience aligns with their needs.
✨Showcase Your Organisational Skills
Since this role requires exceptional organisational abilities, prepare examples that highlight your skills in managing multiple tasks and improving processes. Think of specific instances where you streamlined operations or enhanced team performance.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as resolving client complaints or managing a team. Practise your responses to these scenarios, focusing on your proactive mindset and ability to support leadership effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the firm's approach to continuous improvement or how they measure success in the Operations Manager role. This shows your genuine interest and helps you assess if the company is the right fit for you.
