Corporate Receptionist

We are currently seeking a qualified individual for the Corporate Receptionist position to assist our team in Nottingham, PA!

SCHEDULE: Monday-Friday approximately 40+ hours a week

BENEFITS: This position is full-time benefit eligible, elective benefits include:

• Medical, dental, hearing and vision insurance.
• Opportunity to contribute to a 401k, company profit sharing.
• Paid vacation, holiday and sick time.
• Paid Employee referral program.

Job Summary: This role has the primary responsibility of demonstrating exemplary customer service through answering and directing calls, greeting all building visitors and following appropriate policy and procedures for safety and security; and provides administrative support for the Executive team, ERP, Donations and Philanthropy.

Key Responsibilities

• Administration: Maintain lobby/reception area appearance including overall cleanliness and organization. Assist as requested with handling routine correspondence such as filing, updating calendars, maintaining spreadsheets, updating presentations and other clerical needs. Maintain SOP for front desk. Answer and direct all incoming phone calls to appropriate individuals. Ask appropriate questions to better identify the correct person/department the caller is trying to contact. Maintain a directory of all company phone and emergency numbers. Monitor cameras for front and back doors. Unlock doors for deliveries and visitors via monitor at front desk. Enter UPS bills in company Accounts Payable System. Support departmental teams, who provide front desk coverage with assigned tasks.
• Security and Safety: Greet, direct and advise all visitors, vendors, temporary employees and office visitors of appropriate visitor sign in process and badge identification process. Serve as front desk point of contact/liaison for all emergency response actions and calmly and professionally handles directing appropriate personnel per outlined procedures.
• Customer Service/Communication: Communicates and collaborates effectively while striving for the highest possible outcomes for customers and our organization. Develops and maintains strong working relationships with internal and external customers.

In addition to the essential functions listed above, the employee is expected to exercise honesty, integrity and respect with all clients and co-workers, preserve confidentiality of all business information and data, maintain a professional appearance and demeanor, demonstrate a positive attitude, communicate effectively with co-workers and clients, work with accuracy, efficiency, and attention to detail, respect the work environment and keep it as environmentally friendly as possible, and exercise initiative to learn new skills and tasks and to help co-workers when possible. Reliable attendance and punctuality are also required. The employee is also expected to perform other related duties, special projects and functions as required from time to time.

Qualifications:

• HS diploma or equivalent required.
• 1-2 years related experience preferred.
• Microsoft Office Suite intermediate experience preferred, basic skills required.
• Demonstrates exemplary customer service and professionalism.
• Effectively focuses on problem solving.
• Balances team and individual responsibilities.
• Contributes to building a positive team spirit and culture.
• Demonstrated experience to work independently or as a team.
• Demonstrated proficiency in multi-tasking and prioritising work.
• Demonstrated experience with attention to detail and excellent organisation skills.
• Maintain strict confidentiality and professionalism dealing with all matters.

Physical requirements and work environment: Performs work required for this position in an office environment. Remains sedentary for moderate to extended periods of time. Required to use a computer monitor, keyboard, and mouse for extended periods of time. Ability to lift up to 30 pounds on occasion. Reasonable accommodations for disability. Any employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.