At a Glance
- Tasks: Lead your team to achieve store goals and deliver excellent customer service.
- Company: Join Heron Foods, one of the UK's fastest-growing value retailers.
- Benefits: Enjoy a 10% staff discount, career development, and 24/7 wellbeing support.
- Why this job: Be part of a dynamic team and make a real impact in a fast-paced environment.
- Qualifications: Previous retail leadership experience and strong communication skills required.
- Other info: Great opportunities for career growth and exclusive colleague perks await you.
Responsibilities
- Guiding and supporting your team to meet store goals and deliver great service
- Resolving customer queries with a friendly, solution-focused approach
- Ensuring shelves are well-stocked, clean, and organised
- Assisting with stock deliveries and back‑of‑house organisation
- Taking on keyholder duties, including opening and closing the store as needed
A Role That Keeps You Moving: From helping customers to leading by example, no two shifts will be the same. You\’ll be actively involved in every part of the store and have real responsibility in creating a positive working environment.
Qualifications
- Experience in a retail leadership role such as Supervisor, Shift Leader, or Team Leader
- Strong communication and organisational skills
- A hands‑on, team‑first attitude with great customer focus
- The confidence to lead and the energy to make things happen
Heron Foods is one of the UK\’s fastest‑growing value retailers, with over 340 stores and more opening every month. As a Store Supervisor, you\’ll play a vital role in supporting the daily running of the store, motivating your team, and delivering a great customer experience—all in a fast‑paced, hands‑on environment.
We believe in rewarding hard work and offering genuine development opportunities. Join us and enjoy:
Benefits
- Staff Discount: 10% off at both Heron Foods and B&M stores
- Career Development: Access to leadership programmes like Future Flyers
- Wellbeing Support: 24/7 GP access for you and your family, plus confidential help whenever needed
- Additional Perks: Long‑service rewards, exclusive colleague discounts, and more
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Store Supervisor - Part-Time (18 Hours/Week) employer: Heron Foods
Contact Detail:
Heron Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor - Part-Time (18 Hours/Week)
✨Tip Number 1
Get to know the company! Research Heron Foods and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills. As a Store Supervisor, you'll need to lead your team and interact with customers. Try role-playing common scenarios with friends or family to build your confidence and refine your responses.
✨Tip Number 3
Show off your leadership experience! Be ready to share specific examples of how you've motivated a team or resolved customer issues in the past. This will demonstrate your hands-on attitude and ability to create a positive working environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Heron Foods family. Don’t miss out on this opportunity!
We think you need these skills to ace Store Supervisor - Part-Time (18 Hours/Week)
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight any previous experience in retail leadership roles. We want to see how you've guided teams and tackled challenges, so share specific examples that showcase your skills!
Be Customer-Focused: Since delivering great service is key, let us know about times you've resolved customer queries or improved their experience. A friendly, solution-focused approach is what we’re all about!
Keep It Organised: Just like a well-stocked shelf, your application should be neat and organised. Use clear headings and bullet points to make it easy for us to read through your experience and qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Heron Foods
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Store Supervisor. Familiarise yourself with guiding teams, resolving customer queries, and maintaining store organisation. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experience where you've successfully led a team or resolved conflicts. Highlight your strong communication skills and how you've motivated others to achieve store goals. This will show that you're ready to take on the keyholder duties and lead by example.
✨Emphasise Customer Focus
Since delivering great service is crucial, think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to illustrate your friendly, solution-focused approach and how it aligns with the company's values.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.